20 Most Recent Brother DCP 165C Compact Color Inkjet Multifunction Printer Questions & Answers

Remove the cartridge and reinsert after switch off. Now un-install the driver from the PC and reinstall , then connect the printer which will be detected and new hardware installed.
if the cartridge is not found then there are faults in the main board.

Brother DCP 165C... • Answered on Mar 17, 2021

my brother DCP-165C clean unable 50 problem, i can not use my printer due to this problem, what am i gonna do' pls. help?

Brother DCP 165C... • Answered on Mar 17, 2021

1.plug the power cord while holding the menu with in 16 seconds to make the machine enter the maintenance mode.2. Enter 8 & 0 by using the up arrow key & SET keys.3. press the mono start key several times until the purge count appears on the LCD.4. enter 2 7 8 & 3 by using the up arrow key & set keys to reset the purge count to zero5. press the stop/exit key to return to the initial stage of the maintanance mode.6. enter 9 twice by using the up arrow & set key's to exit from maintenance modejust follow the steps and hope you can do it......I try it to my self before i post it and shared to others....thnx and GOD BLESS by Harry Technician.

Brother DCP 165C... • Answered on Mar 17, 2021

unable to clearn 50 open the back cover remove jamed

Brother DCP 165C... • Answered on Mar 16, 2021


The error message 36 may happen to come in your Brother printer due to some physical damages. Thus, you can solve the issue by replacing these damaged parts of the printer. You need to replace the maintenance unit with a new one. It is good to upgrade the carriage PCB, head or carriage unit and carriage motor, if these are causing the issue. The main PCB of the printer may also get the issue and you need to replace the main PCB. You may also need to replace the power supply PCB if it is damaged.

Brother DCP 165C... • Answered on Mar 16, 2021

see troubleshing routine meantenance chapter in user guide init enable 50

Brother DCP 165C... • Answered on Mar 16, 2021

The print head circuit or cable is malfunctioning or faulty. Replace the printer. I would suggest the Brother MFC-j450dw/j470dw printer as it is an upgraded and newer version of the j430w. Good luck! 17145485-co0hh21rhgpmjewkg41xo3gz-4-0.jpg 17145485-co0hh21rhgpmjewkg41xo3gz-4-1.jpg 17145485-co0hh21rhgpmjewkg41xo3gz-4-2.jpg

Brother DCP 165C... • Answered on Mar 16, 2021

hi good day! the printer is error 50 due to a paper or some sensor error.. open the printer, or dismantle, clean the sensor and wash the pump of water and change the waste pad of new absorber. locate the sensor under the pump, clean it of alcohol.

Brother DCP 165C... • Answered on Mar 16, 2021

brother dcp-165c printer unable to clean , see troubleshooting and routine maintenance chapter in User's guide

Brother DCP 165C... • Answered on Feb 11, 2021

This is errors in purge station on your printer.If you are a professional disassembly the printer and look purge unit.There is a gear which broke or the purge station just stuck.Clean the encoder strip and encoder gear.
If you not, better don't touch anything and look for service in your area.

Brother DCP 165C... • Answered on Feb 11, 2021

There are several issues that pertain to this code, including a service update. If your printer is still under warranty – visit your local ASC, find one here, this issue is covered! First off, the Service Update, the encoder strip needs to be cleaned with a lint free cloth. The encoder strip is responsible for relaying the position of the print head to the main pcb. If the encoder strip gets dirty, many different problems can occur. The encoder strip is exposed, which allows grease, paper dust, finger prints, ink, etc. to get onto the encoder strip. (The white strip when you open the scanner cover)
If the machine still errors, the encoder strip needs to be replaced – Part Number LS4467001
If the machine still errors, replace the carriage PCB assembly – Part Number LS6543001
If the machine still errors, replace the Printhead – Part Number LK3211001
If the machine still errors, replace the Main PCB assembly – Part Number LT0284011

Brother DCP 165C... • Answered on Feb 11, 2021

Sir/Madam I suggest You Go to Official Brother Printer trouble Page For You Brother Printer Problem On Below Brother Printer forum URL Link: http://welcome.solutions.brother.com/BSC/public/eu/gb/en/faq/faq/000000/000400/000095/faq000495_033.html?reg=eu&c=gb&lang=en&prod=dcp195c_all&Cat=11 I Hope You resolve Your Brother Printer Issue, OR In case You Need Online Assistance Then follow Us For ON: Brother Printer Support

Brother DCP 165C... • Answered on Jan 25, 2021

did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.

Brother DCP 165C... • Answered on Oct 30, 2018

Hi, Try to reset Purge, it just might help. 1. press buttons OK, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds. 2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0 3. press blue MONO start button to select PURGE which requires it to be pressed a number of times before PURGE appears on the LCD screen of the printer 4. then use the up'down key and OK button to enter the reset code 2, 7, 8 and 3 keys to reset the counter : Note this does not overwrite the number next to PURGE on the LCD screen but once the last number is added it gets reset to 0000 5. press Stop/Exit key to go to root of maintenance mode 6. enter 9,9 to exit maintenance mode Clean unable 46 error on dcp 135c brother printer

Brother DCP 165C... • Answered on Jun 07, 2018

When you are doing cleaning process many times, You Purge Countergets overflown, You need to be reset the same by some technical rest code required. By pressing - menu -start - menu , Just go in reset counte and reset the same

Brother DCP 165C... • Answered on May 23, 2018

Manual is here: http://download.brother.com/welcome/doc002242/cv_dcp135_ukeng_usr.pdf Check each of the possible errors listed in turn and try resetting the ink counter.

Brother DCP 165C... • Answered on Sep 27, 2017

Get a syringe, remove the needle, remove the ink cartridge and use the syringe to blow air GENTLY through the hole the cartridge connects to. Make sure you have a cleaning cloth to remove ink dislodged from pipe connected at the print head, do this gently to remove any obstruction and there should not be too much mess and can easily be cleaned up.

Brother DCP 165C... • Answered on Jul 21, 2017

70 = paper jam or other sensor according to this website: The LCD displays an error code number What does it mean Brother Perhaps when cleaning, some moisture got in a place it shouldn't - let it dry for a while and retry. Here is the brother site to download manual in pdf. Page 85 shows routine maintenance. Read thru those instructions and see where you may have missed something: http://download.brother.com/welcome/doc002377/dcp6690w_ukeng_usr.pdf Best wishes

Brother DCP 165C... • Answered on Jun 11, 2017

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