20 Most Recent Brother DCP 165C Compact Color Inkjet Multifunction Printer Questions & Answers

did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.

Brother DCP 165C... | Answered on Oct 30, 2018


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Brother DCP 165C... | Answered on Sep 07, 2018

Try to reset Purge, it just might help.
1. press buttons OK, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press blue MONO start button to select PURGE which requires it to be pressed a number of times before PURGE appears on the LCD screen of the printer

4. then use the up'down key and OK button to enter the reset code 2, 7, 8 and 3 keys to reset the counter : Note this does not overwrite the number next to PURGE on the LCD screen but once the last number is added it gets reset to 0000

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode
Clean unable 46 error on dcp 135c brother printer

Brother DCP 165C... | Answered on Jun 07, 2018

When you are doing cleaning process many times, You Purge Countergets overflown, You need to be reset the same by some technical rest code required. By pressing - menu -start - menu , Just go in reset counte and reset the same

Brother DCP 165C... | Answered on May 23, 2018

Manual is here:

Check each of the possible errors listed in turn and try resetting the ink counter.

Brother DCP 165C... | Answered on Sep 27, 2017

There are several issues that pertain to this code, including a service update. If your printer is still under warranty – visit your local ASC, find one here, this issue is covered! First off, the Service Update, the encoder strip needs to be cleaned with a lint free cloth. The encoder strip is responsible for relaying the position of the print head to the main pcb. If the encoder strip gets dirty, many different problems can occur. The encoder strip is exposed, which allows grease, paper dust, finger prints, ink, etc. to get onto the encoder strip. (The white strip when you open the scanner cover)
If the machine still errors, the encoder strip needs to be replaced – Part Number LS4467001
If the machine still errors, replace the carriage PCB assembly – Part Number LS6543001
If the machine still errors, replace the Printhead – Part Number LK3211001
If the machine still errors, replace the Main PCB assembly – Part Number LT0284011

Brother DCP 165C... | Answered on Sep 19, 2017

Get a syringe, remove the needle, remove the ink cartridge and use the syringe to blow air GENTLY through the hole the cartridge connects to. Make sure you have a cleaning cloth to remove ink dislodged from pipe connected at the print head, do this gently to remove any obstruction and there should not be too much mess and can easily be cleaned up.

Brother DCP 165C... | Answered on Jul 21, 2017

70 = paper jam or other sensor according to this website:
The LCD displays an error code number What does it mean Brother

Perhaps when cleaning, some moisture got in a place it shouldn't - let it dry for a while and retry.

Here is the brother site to download manual in pdf. Page 85 shows routine maintenance. Read thru those instructions and see where you may have missed something: http://download.brother.com/welcome/doc002377/dcp6690w_ukeng_usr.pdf

Best wishes

Brother DCP 165C... | Answered on Jun 11, 2017

Error 46 in my printer brother DCP-165-C any help please

Brother DCP 165C... | Answered on Aug 26, 2016

Well i have found out a perfect way to solve this problem. It worked for me so I'll be hoping it works for you too
This is how you have to do it. You need to enable WIA - Windows Image Acquisition. now to do that follow these steps.

1. Click on start or the Window thingy.
2. Type Services or Services.msc in the search part.
3. Now scroll to the following services in the window that got opened.
Remote Procedure Call (RPC)
DCOM Server Process Launcher
RPC Endpoint Mapper
Shell Hardware Detection
Enable those services. To do so right click on them, click properties and make it automatic. Once you enable all of them start them. After all the services are started scroll for "Windows Image Acquisition" make this automatic too and start it. Just reboot your PC and you should be good to roll :D.

Scan all you want :) Problem solved.

Brother DCP 165C... | Answered on Jul 23, 2016

unable to print 48 in brother dcp-j125

Brother DCP 165C... | Answered on Feb 24, 2016

unable to clearn 50 open the back cover remove jamed

Brother DCP 165C... | Answered on Feb 23, 2016

The hard drives are in a USB externa enclosure, set up as RAID 1 and are formatted as Mac OS Extended (Journaled). I do not save any TM back ups to them and they work after a restart and then sometime later start to provide the error message anytime I try to save to them. A restart usually fixes the issue for a finite period of time. Disk Utility runs and tells me the disks are fine. I never have trouble accessing data from them.
For more help visit cbrtechsolutions

Brother DCP 165C... | Answered on Nov 08, 2015

Hi there!
The message "Close Ink Cover" means that the cartridge door is not closed securely.
-please open the ink cartridge cover and make sure all cartridges are installed correctly and then close the cartridge cover. That should clear the message on the screen.
Hope this helps!

Brother DCP 165C... | Answered on Jul 27, 2015

The print head circuit or cable is malfunctioning or faulty. Replace the printer. I would suggest the Brother MFC-j450dw/j470dw printer as it is an upgraded and newer version of the j430w. Good luck!



Brother DCP 165C... | Answered on May 15, 2015

I think you have a scanner issue and need some 20 weight oil on a paper towel and clean the 2 rails and test again

Brother DCP 165C... | Answered on Apr 21, 2015

Replace the ink absorber and flushing box and reset their counters

Brother DCP 165C... | Answered on Dec 28, 2014

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