HP PhotoSmart - Recent Questions, Troubleshooting & Support


Hi
Check the Following link for Enhance Image

HP ENHANCE Image

  1. From the application you are printing from, click Print , and then Properties . The Print Properties screen opens.
  2. Click the Paper/Quality tab.
  3. Select dpi (light to dark )
  4. Click OK .

HP Photosmart... • Answered on Apr 21, 2021


Try installing driver by wizard.

HP PhotoSmart... • Answered on Apr 06, 2021


This Error code means unit has a carriage jam
Follow the link below to resolve the issue :
h10025.www1.hp.com/ewfrf/wc/document

HP Photosmart... • Answered on Mar 07, 2021


Hi

This error comes due to carriage jam. Turn off the printer and unplug it from wall socket. Now, remove the cartridges and check for any dried up ink residue on cartridges on inside the carriage. Clean the cartridges contacts and carriage using a Q-tip dipped i alcohol. Let the carriage and cartridges dry before you plug in the printer.
Install the cartridges and check. If it still shows error then unplug the power cord coming to the printer without switching it off. Now, remove the rear door of the printer and check for any paper jams over there, remove if any. Wit for at least 15 seconds and plug in the power cord. Now check whether it is working.

Daniel Scott

HP Photosmart... • Answered on Mar 07, 2021


Hi,

Generally, this is Hardware Failure Error on HP Printers. You may try few steps before considering it is Hardware Failure.

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
If you still get this error,

Remove the Cartridges and Printhead
( Printheads are that hold the cartridge and it has a latch on right side to loose to remove the Printhead, if you dont find a latch, your printer does not has Printhead. Generally, Printers with only 2 cartridges do not have Printheads and any printer beyond this with 4,5 or 6 cartridges have printheads. Sometimes the cartridges are on left side or printer and Printheads inside the printer after you open front access door or you will find cartridges and printhead both inside the printer if you open the front access door )

Clean the contacts ( Electrical or Golden contacts ) using lint free cloth. ( Cloth damped with few drops of water, squeezed properly )
Put the Printhead and Cartridges back and Turn off the printer and turn on.

If you have completed all the steps listed above and are still experiencing a problem, Service the product as it needs repair.

If your printer is In-Warranty, Contact HP Tech support - 1800-474-6838 and they should be able to replace it without charges.

Regards,
Ron,



* Please rate this solution with Thumbs up and Testimony to help us improve providing support

HP Photosmart... • Answered on Mar 05, 2021


No, there is no reset button.
disconnect the pirnter from the computer and the power cord. press and hold the power button for 30sec. connect the power cord, and connect it back to the computer.

HP Photosmart... • Answered on Mar 03, 2021


Hello there ok

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

HP PHOTOSMART... • Answered on Mar 03, 2021


I had the same problem and took Guru NinaE advice....1. Unplug power cord from back of printer while it is on. 2. Wait for 60 seconds after it is in sleep mode. 3. Press and hold "Print Photos" and "Red Eye Removal" at the same time and while holding the two buttons down, plug in the power cord into the back of the printer. 4. The printer display should go blank or Reset might show up on the display. When this happens, touch the ON button and the printer will reset itself.

HP Photosmart... • Answered on Mar 03, 2021


To override expired ink cartridges, use the HP Solution Center application. https://support.hp.com/us-en Because HP Solution Center uses Adobe Flash, you will need to change the date of your computer to before January 12, 2021 (since Adobe Flash is no longer supported). Using Windows 10, go to Settings >> Date & time then turn Off "Set time automatically" and click on "Change" to Set the date manually and select 2020 and click on "Change". This will need to be repeated each time the printer reboots. In HP Solution Center, choose "Status" to view the "Cartridge(s) Expired warning and click on "OK" to Dismiss this message.

HP Photosmart... • Answered on Mar 03, 2021


Go to www.inkjet411.com or www.costcoinkjetrefill.com for tips on how to get around this problem. The printer thinks it is an old cartridge. By resetting the printer it will sometimes fix the problem and let you use the cartridge. Can also use 2-3 cartridges in a rotation to trick the printer

HP Photosmart... • Answered on Mar 03, 2021


just had this exact issue with my C7280. I called HP Tech support, got a body in Bangalore or someplace, and was pleasantly surprised that they were prompt and knowledgeable, and solved the issue very quickly after transferring my call one time to a hardware support expert.

Here are the details. Got the Ink System Failure message. The error code shows was '0xc18a0005'. The tech had me press and hold the '*' key on the key pad, then press the '#' key and release them both. Then he had me enter '123' to enter maintenance mode. He then had me press the right arrow (beside the OK button) until System Config. menu appeared on panel. Then pressed OK two times to clear the error condition, then cancel two or three times to return to the top menu. Then powered off and back on, printed a test page just fine, copied a document fine.

I hope this help those who have similar issues

HP Photosmart... • Answered on Mar 03, 2021


Same here. Seems no way.

HP Photosmart... • Answered on Feb 17, 2021


*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.

/Putte

HP Photosmart... • Answered on Feb 11, 2021


Well....I solved the problem......bought a new Canon printer!!

I tried everything...unplugging, cleaning everything that was mentioned above. I was onto HP online support several time, but they were absolutely no help at all...they basically told me that the cartridge must be damaged or ink dried up and to buy a new cartridge to see if the error persisted.....I don't think so!!!
I will never by HP again after having issues with the last two I have had. I love my new Canon printer it is EVERYTHING that HP wasnt.

HP PhotoSmart... • Answered on Feb 11, 2021


Just got off the phone to HP and the issue is resolved *phew*. This was what I was told to do for my C5180. First they told me to do a power drain. This is done by pulling out the power cable and then holding the on/off button for a minute, then putting the power cable back in (this didn't work).
Then we did a master reset. Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in. This sorted it. :)
Have to say it looked like this whole process used up shed loads of ink, so by the time I had finished I needed to replace 3 cartridges!
HP were pretty good and were very willing to send out a new printer if the reset didn't work (as the printer is still in warrenty). Hope you get yours sorted too. Rebecca

HP Photosmart... • Answered on Feb 11, 2021


Ok, I too have HP Photosmart 7280 and it was spit'g out a blank page after each print page.
I went into the Control Panel/Printers - Right click on the HP Photosmart 7200 series icon and choose delete. Don't worry...just delete it.
Right above (Vista) click on Add a Printer - it's going to ask you if you want to add a local printer which is connected via USB connection or if you are set up wireless then choose Network
It will find your printer click on the printer hit next - then this is the most important step
It will ask you to find the manufacturer it shows Hewlett-Packard and underneath it shows HP - Do not click on HP - you'll have the same problem with that driver - choose Hewlett-Packard and find this driver HP Photosmart C7200 series Version 61.71.244.0 [3/23/07]
Hopefully they are all digitally signed with this information.
Click on that driver and click next - then click on replace the current driver and click next.
Print a test page and problem should be solved. Hope it helped!

HP Photosmart... • Answered on Feb 11, 2021


I had the same problem.  The thing is I was pressing the scan button on the printer and getting the lovely "USB not connected" message.  However, if you open the printer icon in the dock (Mine is "HP Photosmart C4200 series") and click the Scanner button in the upper right hand corner, then click "New Scan," voila!  presto! and all is right with the world again.  
Yes, it is obnoxious that HP made a defective scanner button, and I may download the driver again when I get a chance.  But yay for quick fixes!

HP Photosmart... • Answered on Feb 11, 2021


I just got off the HP help line.  After changing my black ink cartridge a test page was printing each time I turned the machine on.  This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink.  I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty.  It turns out that you cant do it.  HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings.  And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer.  The printer was inexpensive sure, but I'm paying for it in wasted ink. 

HP Photosmart... • Answered on Feb 11, 2021

Not finding what you are looking for?

19,048 questions posted

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

efs_perpends
efs_perpends

Level 3 Expert

1997 Answers

Cindy Wells

Level 3 Expert

6259 Answers

k24674

Level 3 Expert

8092 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

HP Office Equipment & Supplies

  • Forum

View Most Popular

  • HP Office Equipment & Supplies
Loading...