HP PhotoSmart - Recent Questions, Troubleshooting & Support
What does the 0x61011beb error mean?
It also printed on your computer screen as "HP Printer Error 0x61011bed
". HP printer error 61011bed occurs when there is a problem with the printer head. It also comes up when you try to align your printer's ink cartridge. HP Printer Error 0X61011BEB is a common error that occurs in most HP printers. To get rid of this error from your HP printer you need to know how to fix it. If you need any kind of information, then you can contact Visiontechnews.
Carriage jam hp c5550
I have a hp photosmart c5550 and it won't get the error message that sais carrige jam away help
I have a HP Photosmart
There may be nothing you can do about it. A lot of the HP printers make a lot of noise as they start up or prepare to print. Has your printer always made this noise or did it just start?
Flashing red light on display
1st step - print a self test report
Press and hold the OK button. Then press the left arrow key one time.
Release the OK button.
The test page prints
Press the OK and Help keys simultaneously.
The test page prints
print the test pages 4 time minimum
2nd step - reset the printer
If the printer is not off, press the Power button to turn it off.
Unplug the power cord from the wall outlet.
Unplug the power cord from the back of the printer.
Unplug the universal serial bus (USB) cable from the back of the printer, if connected.
Wait 30 seconds, then plug the power cord back into the printer.
Plug the power cord back into the wall outlet.
Press the Power button to turn the printer on.
Ensure that the memory card has been removed from the memory card slot.
Make sure plain paper is loaded in the In Tray.
Hold down the OK button and press the Right arrow button four times.
If the test page prints, re-connect the USB cable to the printer.
OR IF YOU ARE NOT ABLE TO DO SO THEN
start - printers & faxes - click on the printer icon highlighted with a correct symbol ( ensure the proper printer is highlighted )- right click on the icon - properties - print test page option at the bottom of the properties screen.
3rd step - if the USB is connected to a USB Hub then disconnect it from the HUB and connect it directly to the wall socket.Make sure the USB cord is of the proper measurement as mentioned for the printer in the User Manual.
4th step - visit www.hp.com
left side of the screen you shall see an option SOFTWARE & DRIVERS DOWNLOAD
click on that
in the next screen a tab comes up mentioning FOR PRODUCT
enter PHOTOSMART D 5160 and hit enter / click on the arrow beside it
choose the OS
under DRIVER YOU HAVE OPTIONS LIKE -
» HP Basic Driver (recommended)
» HP Full Software and Driver (before downloading it uninstall the s/w & then download it )-DO THIS ONLY IF THE 1ST OPTION DOES NOT MAKE THE PRINTER FUNCTION FINE
STILL ERROR PERSISTS : - replace if under warranty/service the printer in the service centre
MY PRINTER OFFLINE
I don't have a solution for this problem. I have a comment. I have the same types of issues with my HP. I hate HP. Why is it that we can design software to remotely fly fighter jets but we can't get reliable software to print wirelessly? I am now going to throw my HP Photosmart C4580 All-in-One in the road.
replace the carrage unit in the printer
HP Photosmart 7525 printing blank pages
Do a hard reset of the printer . Since you can print out a status report that indicates that the hardware and cartridges are good but that the software or electronics, may be bogus.
If you go to HP they will refer you to a forum or advise you to get a new printer -an HP, of course!
Looks like a braille text
Open the HP Printer Toolkit (this software was installed from the CD-ROM that came with the HP printer) and run a "cleaning cycle",
because some of the ink-jets are clogged, which results in the "all-white" horizontal lines, where some part of that line should be black.
Poor print quality hp c7180
First clean the print head and clean the nozzles.
Reset your printer and select best quality printing in printer properties.
Finally you have to replace the cartridges.
Print Quality Poor - HP Photosmart 2575 All-in-One
You can download the manual from Software & Downloads here.
Then work through this article
and see here
to diagnose the printing problem. Make sure the print quality is set for photos in the print preferences or properties.
You might try cleaning the cartridge contacts as described here.
Make sure you are using a good quality paper, that it is feeding correctly,
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
If you observe an INK SYSTEM FAILURE
message or 'Oxc' error then the permanent PRINTHEAD may be electrically damaged (unfortunately it is not replaceable; you can verify this by performing the following):
To bypass INK SYSTEM FAILURE message
please see the HP Printer Diagnostics Tests file (pdf) for instructions: http://inkjet411.com/?page_id=1813
Verify the permanent built-in PRINTHEADs electrical performance
inside this legacy printer model by running the TAP 43 diagnostic test (either one of the procedures below applies to all printers which use HP02 or HP363 ink cartridges): For additional HP02 support information, please visit our HP02 system support page which includes videos of everything mentioned below: http://inkjet411.com/?page_id=1372
HP02 ink-series printers with KEYPAD (i.e. keypad numbers 1-9)
Tap 43 PRINTHEAD Health Diagnostics
Video Procedure: http://inkjet411.com/?page_id=2391
1.Press * and # keys simultaneously.
2. "Enter Special Key Combo" will be displayed.
3.Press 123 to display the 'Support/Service' menu.
4.At 'Support/Service' menu, click the Right Arrow 3 times until Special Reports menu is displayed.
5.Select Ok, then click Right Arrow 2 times until the 'print-mech button tap' menu is displayed.
6.Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed. Use the Left Arrow if you need to decrease numerical count.
7.Select Ok. The test page prints.
8.Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced (if part is still available). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.
B.HP02 ink-series printer models that DO NOT HAVE a KEYPAD:
Internal Test Print:
1. Press the Menu button, press the Right Arrow button to select 'Tools', and then press 'OK'.
2. Press the Right Arrow button several times to select 'Print Test Page', and then press 'OK'. The test page prints.
Tap 43 PRINTHEAD Health Diagnostics - See Video Procedure: http://inkjet411.com/?page_id=2377
1. Turn ON the printer.
2. Press and Hold the "Print Photos" & "Red Eye Removal" buttons.
3. Release both buttons.
4. You will see a new screen that says, "Enter Special Key Combo"... The Key combo is: press and release in sequence the "Red Eye Removal", "Print Photos", and then "Red Eye Removal"
5. Scroll through the menu by pressing the right arrow button until the display says 'Special Reports'.
6. Select Ok, then press the arrow button until the 'print-mech button tap' menu is displayed.
7. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed.
8. Select Ok. The test page prints.
9. Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed (unfortunately the PRINTHEAD is not replaceable). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.
NOTE: Costco USA/Canada, Fry's Electronic's, Microelectronics (along with some Best Buy stores in Canada) provide a top-notch refilling/chip re-programming service today...check it out:
For additional and advanced HP printer diagnostics, please visit: http://inkjet411.com/?page_id=1813
To help solve other HP02 ink-series printer/printing related issues please visit http://www.inkjet411.com
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