Arleene Heeney Posted on May 29, 2014

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Printer says set ink cartridge

Printer wont work

Michael Grey Jun 10, 2014

Hi Arleene Heeney, I want to help you with your problem, but I need more information from you. Can you please add details in the comment box?
Do the cartridges flash .
If so how many times?

1 Answer

Thomas Smithbrother

Canon Master 3,698 Answers
Posted on Jun 17, 2014

Thomas Smithbrother

Canon Master

Joined: Oct 27, 2009

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Canon ink cartilages have a code and have to be reset when refilling. If
this has not been done they will not work. If they are cannon brand and not refills, take them back where you bought them.

4 Related Answers

Anonymous

Posted on Feb 07, 2008

SOURCE: Ink Cartridge Settings

Have you tried Canons FAQ? They suggest checking the grayscale box, which apparently only works with certain kinds of printing (duplexing and borderless will still use colors). I don't understand how colored inks are used to create black, but that's what they claim. Anyway, here's the link: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=257&modelid=11641

Antony

64 Answers
Posted on Aug 03, 2009

SOURCE: The MP620 printer has 2 black ink cartridges. The

Hi,

With these types of printers they will use all 4 colors to make black unless you configure it other wise. The link below will take you to the printers support page. In the box that says "please enter your question" type "how to use only 1 black ink". it will give you top results, just click #1 and it click on your operating system. Follow the instructions given and that should take care of it. If you have any other questions feel free to ask.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=238&modelid=17406#SupportDetailAct

Don Farrell

1018 Answers
Posted on Nov 10, 2009

SOURCE: printer says set ink cartridge

Are you using a factory new ink cartridge?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Anonymous

1116 Answers
Posted on Aug 11, 2011

SOURCE: do both of my ink

Yes, they must both have ink in them.

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Ink light on changed ink still wont print

it sounds like the printer has not accepted the changed cartridge.

Try turning the printer off at the mains for 30 seconds then back on again, it sometimes works, or if that fails take out the cartridge's turn off printer for 30 mins then back on re insert inks and see if that works.

If it fails then there could well be a chip set failure on the cartridge you have replaced or maybe another cartridge within the set.

It's well worth saving the cartridge too as compatibles sometimes fail to be read by your printer but rarely the actual cartridges fail, you can put that same cartridge back in later for it to be accepted by the printer.

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Sometimes this is due to ink over the contacts, or the cartridge being out of date. Clean all the contacts in the printer and also on the face of the cartridge.
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The printer wont work because it know's that the old cart has no ink. And since it needs all three colors along with black to print it will not do it, Usually you can set the printer to print only black under properties or print settings.

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