My printer was working fine until it ran out of black ink - I ordered more & replaced it, but the printer never printed again. It acts like it is printing but no ink comes out. I saw somewhere to uninstall it & reinstall - which I did, as well as remove & replace the ink cartridges several times & no printing.
It reads Left Ink Cartridge incorrect but nothing that I do seems to fix that or make it recognize the full new cartridge properly.
I REALLY don't want to get a new printer - it was fine last week...
*The ink in the new cartridge is not dry I have checked several times*
I have this exact same problem, but when I replaced the black ink cartridge it worked for 3 days. Now it isn't recognized. The printer icon has a big question-mark over the black ink cartridge. Replacing it with another cartridge does nothing.
My solution. Throw out the darn thing and buy a laser jet. Paying for ink is too expensive anyway.
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Did you use a brandname ink cartridge - or is it a knock-off brand? If it is a brand name - then the cartridge is most likely defective. If it is a knock-off brand - some printers do not recognize the electronic in the cartridge and therefore don't see it as one being installed.
Perhaps the printer does not recognize that a mono/black cartridge is installed. Remove the mono cartridge and check to see that tape is removed then re-seat firmly. Unplug the printer from wall power to reset. Then try again.
The printer does not feed paper from the tray and then states that there is a paper jam. I have removed all paper and there isn't a paper jam. It will feed paper through the lower roller and straight into the printed paper tray, but will not feed a new sheet.