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NO sound at all? That would be odd as its internal FM receiver is independent of any user connections. I'd work on getting FM to work first, then move on to more complex issues.
To reset the AV receiver to its factory defaults, turn it on and, while holding down the [Video 1] button, press the [Standby/On] button. "Clear" will appear on the display and the AV receiver will enter Standby mode.
Swap your left and right rear speaker over. If you still get no sound from the right speaker connected to the left speaker connection on the receiver, then you have a fault on the receiver output. Check your manual first to see if any setting switch off the rear speaker before taking the unit for repair or replace
if you have everything connected properly, then it wont necessarily utilize ALL of the speakers, unless you have a true 7.1 signal coming in. is it using optical or coaxial? make sure that the options on the receiver are set right......the rears on 5.1 and 7.1 dont work unless they are told to by the receiver....and the signal coming in from the external source ( dvd player, ps2, ps3, xbox....) tell the receiver what it is going to need, in order to utilize the full signal. everything is labeled, and it sounds like you know what you're doing, when it comes to hooking this up, which is always good. it sounds to me, like something isnt configured properly, so i would start there. it may take a while, but you get the idea.....
I've had a similar experience where a DVD movie would be playing and suddenly my Denon would just shut off, I later discovered that my rear speaker cables were not correctly installed in the back so the reciever recognized it as a short and would just shut down. Just make sure your rear speaker cables are correctly installed (right to right and left to left and with correct positive/negative placement) and see if it still does it. If it's still happening, then I wouldn't know what it is. Good luck.
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