Will not print at all with a new color cartidge in it!it will pretend to print and every is moving that it should be but just will not release the ink?
You say that it has a new print head in it. New cartridges are shipped (packaged) with a protective piece of tape over the small printhead area itself, and this is usually a clear adhesive tape. Not something you immediately notice. Remove the cartridge and look at the bottom of it. Was the peice of tape removed from the printhead before it was installed into the printer? If this is not your problem, then it may just be a faulty printhead and you should exchange it for a good one or get your money back.
Try a new printhead.
I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de
SOURCE: not printing at all
I think Jmorgan123 provded the correct final answer. Get a new ink cartridge. Not sure why the poster gave the knowledgeable advice a "Not helpful" rating.?? (when they accepted the answer later by someone else)
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It's 1yr old should that be the only thing that wrong?
Thankyou i did remove the clear tape and i guess my only soltion is a new print head.
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