Canon MultiPASS - Recent Questions, Troubleshooting & Support


The control panel LCD also provides menus to operate the copy and fax modes independently of a PC. One nice touch: the LCD displays small and large type on the same screen, allowing more information about a print job to show at one time. b.gif 21262659-2-200-dt2.gif
The flash card reader under the control panel means you don't need a PC to print photos.

The MP730, while easy to operate, lacks some of the advanced features you might find on separate printers or faxes. For example, the MP730 can't collate copy jobs. To make more than one collated copy of a multipage document, you have to place the document in the ADF several times. Nor can the MP730 sync fax numbers entered by hand or accessed from within the Windows Address Book (Canon doesn't provide its own fax/address-book software), so you may end up duplicating efforts. Nor does Canon's software create group dials from your address book on your PC or provide a cover sheet. Finally, the MP730 can't forward faxes to another number or hold a fax to send when nighttime low rates kick in, which other multifunctions do.

Still, the MP730 provides plenty of features we do like. Using the menus with the Photo Print mode, you can print a photo contact sheet, pick individual images to print, and set up the printer to copy or print onto high-quality glossy paper. In the Copy mode, menus let you print two reduced originals side by side or print the same image on the same page several times (useful for business cards, name tags, and so on). The fax engine distinguishes voice from fax, sending voice calls to your phone or an answering machine and sending fax calls to the printer or to buffer memory so that you don't have to get a second phone line installed for your fax.

Installing the MP730 software is slow but idiot-proof: You just pop in the CD and follow instructions, which require restarting your PC several times. Canon bundles the MP730 with ScanSoft's OmniPage SE, a lite version of the best optical-character recognition software on the market, and NewSoft's Presto PageManager 6.0, one of the best document-management databases available.
The MultiPass MP730 won't replace top-of-the-line printers and scanners, but its print and scan speeds keep up with other multifunctions' as well as that of most as midrange ink-jet printers and scanners on the market today. In our tests, it printed ordinary text at 6.4 pages per minute and printed CNET's high-resolution test photo in 3.7 minutes. For comparison, the Lexmark X5150 (only $149 but without fax capability or automatic document feeder) prints text at a more common 5.2 pages per minute, and printed our test photo in about 2 minutes. Canon's MP730 scans a page of black in 9.4 seconds and a page of color in 20 seconds; that's seconds faster than the HP PSC 1210. And the Canon makes copies in 18.7 seconds; that's almost twice as fast the HP PSC 1210.

Unfortunately, the MP730 delivers a mixed bag on image quality. When printing, better paper has a big effect. When we printed text on ordinary paper, for instance, it looked grayish instead of black, and a gray shadow haunted the edges of letterforms, while on coated (not glossy) inkjet paper, text popped out in a solid black and looked much cleaner. Our color photo on ordinary paper looked very dotty, had rough transitions between shades, made a blob of detailed areas, printed lines with jagged edges, and mixed inappropriate colors; coated inkjet paper improved detail and let colors appear in the right hues, though much too saturated. And on top-quality glossy paper, textures, shading, and transitions suddenly looked right, and we saw sharp, clear detail.

Grayscale scans on the MP730 when compared with other scans seemed overexposed, losing paler shades of gray along with some detail, while color scans showed accurate colors and fairly good detail despite somewhat grainy textures.

Canon MultiPASS... | Answered on Apr 22, 2020


SOLUTION(S): Reset the Sheet Feeder Gears
If the power fails while the paper is feeding or during a print job, the paper feed gears will lose their proper
alignment. The reason is that after the power is restored the paper feed gears will attempt to return to the
home position, which may not be possible if the paper stop cam is not in the correct position.
PROCEDURES
1. Remove the sheet feeder from the unit.
2. Remove the sheet feeder motor from the sheet feeder assembly.
3. Remove the drive gear from its spindle.
4. Realign the lifting tray gear and paper stop cam gear.
5. Reinstall the drive gear and sheet feeder motor.
6. Reattach the sheet feeder to the print unit.
7. Reassemble the unit.

Canon MultiPASS... | Answered on Apr 22, 2020


Resume button does not resume, it only beeps.

Canon MultiPASS... | Answered on Jun 24, 2019


Hi buddy I am providing a link. This package supports the following driver models: Canon MultiPASS C560 Printer Canon MultiPASS C530 Printer Canon MultiPASS C5500 Printer.

http://wareseeker.com/Business-Finance/xpc530.exe-1999-06-25.zip/209df9af3

Click on Download XPC530.exe 1999-06-25 and enjoy.

I hope this will help you. Thanks

Canon MultiPASS... | Answered on Feb 16, 2018


Use the canon utility and run a cleaning cycle.
I hope I have been of help but please do not hesitate to ask if you have any further questions.
I appreciate your vote if you appreciate my reply.

Canon MultiPASS... | Answered on Feb 02, 2018


turn it off and see if you can move it out by hand. it should not be that tight in the machine. good luck.

Canon MultiPASS... | Answered on Dec 02, 2017


Did you take the tape off the new cartridge. For the ink to flow. not trying to be smart it is easy to forget.

Canon MultiPASS... | Answered on Sep 12, 2017


Not all OS's are created equal and one of the biggest hassles is having peripherals that worked perfectly fine in one environment not working in new one. And unless you can get another driver or patch for the new OS you are SOL

Sorry but that is the truth. And if your old OS was doing the job for you why did you upgrade? Never upgrade unless you absolutely have to because the pitfalls can be dastardly!!!!!!

Canon MultiPASS... | Answered on Aug 23, 2017


Hi. if your multipass is connected to a computer you can check in the printer monitor status the exact error . Or you can count how many time the error display blinks

Canon MultiPASS... | Answered on May 20, 2017

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