Not printing at all

Canon MultiPASS C2500 INKJET PRINTER/FAX MACHINE will not release the ink from the new ink cartidge. Will pretend to print everything is working but no ink!?

3 more comments
Rainey chubak Jul 31, 2007

yes i did! yes i did!
Rainey chubak Aug 03, 2007

Not helping sorry! Not helping sorry!
Dara Dee Dec 29, 2007

I just received a MulitPASS C2500 that my job was giving away. It sounds as if it is printing, but when the paper comes out it is blank. I purchased a remanufactured ink cartridge, removed the tape and all from the cartridge, did the head cleaning as suggested, but nothing is working. I have installed the work around (Cannon Bubble Jet BJC-4000) as well. I am running Windows XP. What do you think is the problem?

Dee
Anonymous Mar 08, 2009

I have exactly the same problem and I have seen it with several other Canon printers. One day stop printing even with brand new cartridges. They go thru the motions but absolutely NOTHING prints. It almost seems as if it might be a distance adjustment (cartridge to paper or something like that).
Anonymous Mar 08, 2009

I have exactly the same problem and I have seen it with several other Canon printers. One day they simply start going thru the motion but outputing blank pages even with brand new cartridges. It may be something about the distance of the head to the paper or who knows what.

2 Answers

Anonymous

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317 Answers

This might sound a little obvious, but I've seen it before. But did you peel off the plastic covering from the cartridge before you installed it?

Posted on Jul 31, 2007

1 more comment
Anonymous Aug 07, 2007

Try to perform printhead cleaning

1. Press .
2. Press (One-touch button '13').
3. Repeat steps one and two at least 5 times.

Then Check the status of the print head by printing a test page.

The test page confirms whether sufficient ink is still in the cartridge (or tank) and if ink is ejecting from the print head nozzles.

1. Press . The key is located at the top row of the One-touch buttons on the right-side of the control panel on the MultiPASS.
2. Press the '*' (asterisk) key on the dial keypad.

If none of this works, you'll need to return that ink cartridge and get a new one.
Anonymous Aug 27, 2007

Thank you Zt3000, I agree. It makes me not want to give advice if people aren't going to except it and just give me a not helpful rating.
Anonymous Oct 11, 2007

When troubleshooting a problem, it's common to try different solutions.
Why rate me as not helpful so quickly? Don't you want to try other
solutions that I have for you?

Anonymous

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76 Answers

I think Jmorgan123 provded the correct final answer. Get a new ink cartridge. Not sure why the poster gave the knowledgeable advice a "Not helpful" rating.?? (when they accepted the answer later by someone else)

Posted on Aug 19, 2007

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