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Question about Canon MultiPASS MP730 All-In-One InkJet Printer

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Pictures printing with stripes of color in some programs but not all programs.

If I am printing in normal mode, all pictures or any type of color printing comes out looking striped horizontally. The picture is viewable, but the colored stripes are alternately dark and light variations of the color. If I set for high quality, this does not happen, but it burns up more ink.

Posted by Ruth Kaplan on

  • Ruth Kaplan May 01, 2007

    Sounds logical. I will try that and see if it works. Thanks!

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Try new injet cartidges. If your printer has separate head and ink combo, replace the jets. The high quality mode operates the piezo jets at full power and lower setting can cause jets not to open as far. On some preinters, your particalar problem can be the result of too thin paper and the economy setting being used. Use 18lb or 20lb paper and see if it still does it on normal print mode.

Posted on Apr 29, 2007

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Have ou gone into your menus. Into troubleshooting, then image quality.
You will want to run both the eliminate light stripes and eliminate smears procedures. that will purge the print head, blow air through the jets and hopefully resolve the problem. I do believe the 8550 has a Jet Substitutin procedure where you can do a workaround and make other jets make up for the light areas.
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  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Troubleshooting Print Quality Page], and then press the [OK] button.
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    WARNING: To avoid injury, do not touch the sharp metal strip attached to the clear rubber wiper blade in the Maintenance Kit.

  5. Use a clean lint-free cloth or a new paper coffee filter to gently clean the maintenance unit's clear rubber wiper blade, use only a wiping motion across the entire length of the wiper blade, and then empty the waste tray. A dirty maintenance kit wiper blade can cause white lines and weak or missing printhead jets.


  6. 8500-wiper-blade-clean.jpg

  7. Repeat step 3 to reprint the Troubleshooting Print Quality Pages. If there are no missing or partially missing color bars then the print quality problem has been resolved. If there are missing or partially missing color bars then the printhead cleaning procedure will need to be performed. Continue with the next section.
To clean the printhead using the basic eliminate light stripes procedure:
  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Eliminate Light Stripes], and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button to select [Basic], and then press the [OK] button. The printer will perform a head cleaning, which will take about five minutes. The printer will then print a cleaning page and a light stripes test page.
  5. Repeat steps 1 - 4 one more time. If there are no weak or missing jets then the print quality problem has been resolved. If there are still weak or missing jets after two basic light stripe cleanings, continue with step 6.

    NOTE: Do not try the Advanced Eliminate Light Stripes Cleaning mode without performing two basic cleanings first.

    To clean the printhead using the advanced eliminate light stripes procedure:

  6. Press the [Up] or [Down] arrow button to select [Advanced], and then press the [OK] button.
  7. Select the missing jet color and number. If necessary, check the light stripes test page to determine the color and jet number of the missing jet.

    NOTE: Only perform the advanced light stripe cleaning once. If weak or missing jets still persist, continue with step 8.


  8. Print the Troubleshooting Print Quality Page. Evaluate the Light Stripes Test page for missing printhead jets, such as missing Cyan, Magenta, Yellow or Black color bars. If necessary, perform the basic eliminate light stripes procedure one more time. If the Advanced Eliminate Light Stripes procedure does not resolve the weak or missing jets, perform the Enable Jet Substitution Mode. See the Related Items below.

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