Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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Canon MP390 - "Data Error Press Set Key" Message

Need help to solve this error message. The printer was turned on with "Data Error Press Set Key" Message and alarm indicator flashing. After pressing all buttons, the 'set' key was later found to be on the numeric key "5". It seems that due to this error, the key functions were automatically misprogrammed. The Menu was set to key '+' instead of 'Menu' key. The Additional Functions was set to 'Directory" key. The Stop/Reset to numeric key '4'. The On/Off to key '#'....etc...etc. Moreover my pc couldn't recognise the printer any longer.

Any suggestions or clues to solve this problem is great appreciated. Thx.

Posted by iwan_wid on

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Anonymous

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No free suggestions go to the authorised service centre or trying to get an live chat support from canon like I do from my hp printers

Posted on Mar 05, 2009

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Pepe

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In this case, insert a power cord while pressing the COPY button, and then press the START button. This will make key assignment performed normally. After that, please proceed with the shipping setting, referring to Shipping Setting Procedures.

Posted on Feb 26, 2013

  • luz peru
    luz peru Apr 10, 2014

    hello! can you please be more specific about how to proceed with the shipping setting procedures please? thank you!!! (i changed the battery on my canon mp370 and have the problem where the keys are wrongly assigned...)

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obrienrallys

obrienrallys

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I also need help to reset so keys match correct function ... how is this done?

Posted on Dec 25, 2012

  • Pepe Feb 26, 2013

    Important Reminder when replacing MP370SPCNT When replacing SPCNT, there are some cases that SRAM is not initialized. In this condition, key assignment in the panel become inappropriate. In this case, insert a power cord while pressing the COPY button, and then press the START button. This will make key assignment performed normally. After that, please proceed with the shipping setting, referring to Shipping Setting Procedures.

  • Pepe Feb 26, 2013

    Maybe the moherboard battery needs to be replaced. Cr2450. Then perform shipping setting procedures. Battery lasts for approx. 5 years according service manual.

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rynaa_jaybee

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SOURCE: Need help to solve this

i'm facing the same problem....pls help...tq

Posted on Jan 31, 2011

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Error badint 0085ddc0
The 'badint' error on the T6100 indicates the printers firmware has for some reason 'crashed', this error should not be seen in normal operation of the printer.
One common cause of "BADINT" messages is the use of an external print server or host computer with incompatible parallel-port settings. If you have an external print server connected to the printer's parallel port there is a setting on the print parallel interface that may need changing, to change parallel interface setting. • Set the printer to Offline. • Press the Enter and LF keys together for approx 3 - 4 seconds. The alarm will sound. (Tech Access On) • Press the Mode key: display will show Offline Normal. • Press any Arrow key until display shows Offline Config. • Press the Forms/1 key. • Press any Arrow key until display shows Config Paralel. • Press the CPI/2 key. • Press any Arrow key until display shows Paralel Bi-Dir. • Press the LPI/3 key. • Press any Arrow key until display shows Bi-Dir Off. • Press the Enter key and the interface will be set. • Press the Clear key. • Press the Enter and LF keys together for approx 3 - 4 seconds. The alarm will sound. (Tech Access Off) On the external Print Server, you need to ensure that the unit is also set for Uni-directional working.

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I get "system error e000" message when i copy
1) Press the "Additional Functions" key.
2) Press the "#" key.
3) Press > to the "#7" printer function.
4) Press the "Set" key.
5) Press > to the "#4 Printer Reset".
6) Press "Set".
7) Press 8) Unplug printer, plug it back in, and turn it on.

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1 Answer

Hi error code: Call service 6020:0053103 Can't
according to my reading, a flashing power lights indicates a problem you can solve on your own. while a error like you typed would mean something that you cannot resolve without help. a problem like a bad controller, or a bad chip. maybe a eeprom issue.

If Call service appears, turn off the printer, disconnect the power cord, and contact your service technician
Some errors cause the alarm to sound. To stop the alarm, press [Cancel].

#### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer does not operate when this message is displayed. The total number of pages printed is also indicated, e.g. 0123456.

This woiuld mean you printed 53103 pages with that printer before the error occurred.

Good Luck

articale found here

http://www.manualowl.com/m/Kyocera/FS-4000DN/Manual/166388

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Error 5100 on/off flashing and alarm flashing
Hello
Remove the error code 5100 1. Turn off printer. 2. retaining button Stop/Reset (red triangle in the circle) press button POWER - indicator it will light up with green color. 3. let go button Stop/Reset, continuing to hold POWER. 4. press button Stop/Reset 2 times, while holding POWER button, after which you will let go all buttons. 5. when indicator is lit BY Solid GREEN - press Stop/Reset 4 times! (this is the key) 6.turn off printer by POWER button, then turn on. 7. You should be set. If it didn't work, try it again, slowly. It WILL work!
Hope this helps, if so do appreciate my effort by rating the solution Good Luck, Cmptrlink

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When i switchon my machiene an error occured Print Unable 52 please get me out of here regards
When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the top cover and remove any foreign obstacles from inside the fax machine. If you see jammed paper or another item inside this area, gently pull it out and then close the top cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until REPORT TRANS. appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Fax Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until FAX TRANSFER appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Fax Start.
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If the message continues to appear on the LCD, please contact Brother Customer Service.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Dec 19, 2010 | Brother Multi-Function Center MFC-240C...

4 Answers

Need help to solve this error message. The printer was turned on with "Data Error Press Set Key" Message and alarm indicator flashing. After pressing all buttons, the 'set' key was later found to be on the...
i'm facing the same problem....pls help...tq

Aug 26, 2010 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

Canon Multipass F80 printer. "Check printer press resume key"
On the f80 you need a shop to go to service mode and get the error code and tell you what the problem is. Could be purge assembly, waste ink full, feeder error, printhead error, any number of possible problems.

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15 Volt CTL fail
Hi Serap,

If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and the message display indicates the specific fault.

For the operator-correctable faults, After correcting the displayed fault, press the CLEAR key to clear the error message and status indicator and resume printing. If the fault message reappears, contact your authorized service representative.
If a fault is not correctable by the operator, you may try two steps to clear the fault before calling your authorized service representative:

1. Set the printer power switch to O (Off), wait 15 seconds, then turn the printer on again. Run your print job again. If the message does not appear, it was a false indication and no further attention is required.

2. If the message reappears, press the CLEAR key. If the message disappears, it was a false indication and no further attention is required. If the message reappears, call your authorized service representative at 1-800-243-3338.

Message Explanation Action 15V CTL FAIL* Controller voltage failure. Contact authorized service representative.
Call 1-800-243-3338

As far as software for the flash file is concerned , I have checked with their officaial sites , but they donot have any firmware updates.

Thanks


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Casio KL7200 label maker Message: DATA ERROR! when turned on Pushing Esc permits entry of label info Pushing Print results in DATA ERROR! message and no printing. What data is in error, how do I...
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