Question about Konica Minolta bizhub C351 All-In-One Laser Printer

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Error code C-B116, what does it mean?

Fellow associate was waiting for a print job, that was printed from his computer, and C-B116 popped on the screen askg to call the tech.
We don't have a tech, so I am asking you....
Thanks!
J.D.

Posted by jessica991 on

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1 Answer

Charles Blake

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  • Contributor
  • 28 Answers

Code

B116
Description
Communication error with the fax board
An undefined communication error occurs between the controller and the fax board.

Remedy
1 Check the connector CN106 on MFPB for proper connection and correct as necessary.
2 Change FAXB.
3 Change MFPB.


That error means a problem with the FAX Board. Now, checking connections or re-seating connections of fax board to main board are advised first, then replacing fax board if that fails.

Posted on May 15, 2018

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5 Related Answers

Anonymous

  • 4 Answers

SOURCE: Bizhub C252

1. Touch the following code on the trouble code display screen.
Stop → 0 → 7 → 1 → 3 → 9
2. [*] will be displayed on the trouble code screen.
3. Touch [*].
4. The screen will be shifted to the data restoration screen to perform data restoration.
NOTE
• When the restoration is performed in a short time, data restoration screen may not
be displayed.
5. Check the message which indicates that the data restoration was successfully conducted.
Turn Main power OFF, and wait for ten seconds or more to turn it back ON.

Try this please and tell your tech support service to change job....
DaSoP from Greece!

Posted on Sep 11, 2008

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Anonymous

  • 4 Answers

SOURCE: Konica Minolta Bizhub C352 error C-B116

try with trouble reset
turn off the machine, press and keep pressed utility counter, turn on the machine
on the display you'll see the Trouble reset button on the display, touch it and turn off and on the machine
check if error disappear

Posted on Oct 19, 2008

Anonymous

  • 366 Answers

SOURCE: asking for file name before printing

Check and remove setting: "Print on fiile" in printer properties windows

Posted on Feb 22, 2009

Anonymous

  • 3 Answers

SOURCE: WONT PRINT ANYTHING. DOESN'T LIST JOBS ON TOUCH

Is your cord hooked up to the back of the computer? It can have the power on, and everything, else but may be lose to the computer, worth checking.

Posted on Mar 17, 2009

Anonymous

  • 1 Answer

SOURCE: print error page Bizhub C351

hello
I resolve the same problem by restart (power off power on) the switch with pluged Bizhub C360.
Maybe it will help someone.

Posted on Jan 11, 2010

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I’m happy to help further over the phone at https://www.6ya.com/expert/ron_9356d26241d4cbf7

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I've been using OKIDATE MICROLINE 320 PRINTER at work. I was printing something and I realized that I was printing the wrong page so to stop printing, I simply turned off the power and waited....


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I had the same problem and it was driving me crazy until I did this. Please follow exactly and IN ORDER.

1. Turn off the printer and wait 10 seconds. Turn it on again

2. Let the printer print the test page.

3. After the test page is printed, disconnect the USB cable connecting the printer to your computer. DO NOT turn off the printer while disconnecting the USB cable.

4. Place the test page on the scanner glass and press the SCAN button on the printer. The ON light will flash as the page is being scanned.

5. Remove the test page when the ON light is steady.

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Try this:
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A configuration warning popped up explaining that would be changing settings used by the driver. Click ok.

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