Konica Minolta Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


Estimated abnormal parts: • Fusing unit • Printer control board (PRCB) • AC drive board (ACDB) • Fusing heater lamp /1 (L2) • Fusing heater lamp /2 (L3) • Fusing heater lamp /3 (L4) • Temperature sensor /1 (TH1) WARNING • After replacing the defective parts, be sure to set the DIPSW 3-1 to 0. If DIPSW3-1 is set to 0 before defective parts are fixed, it may cause fire. Solution 1. Check the connection between the rear side connector of the fusing unit and the main body side connector, and repair it if any abnormality. 2. Check the connector connection and the wiring between PRCB and the temperature sensor, and repair it if any abnormality. 3. Check the connector connection and the wiring between ACDB and the fusing heater lamp, and repair it if any abnormality. (Wiring diagram: Main body (1/3): 3-E) 4. Check the installation condition of the fusing heater lamp and ON/OFF with I/O, and repair/replace it if any abnormality. (Wiring diagram: Main body (1/3): 3-D) 5. Check the installation condition of TH1 and temperature of I/O, and adjust/replace it if any abnormality. (Wiring diagram: Main body (1/3): 3-F) 6. Replace TH1. 7. ReplaceL2, L3 and L4. 8. Replace ACDB. 9. Replace PRCB.

Konica Minolta... • Answered on May 05, 2021


Need to set A4 size default on the printer driver itself.
Go to Printers and Faxes / Konica Minolta 2490MF right click/ Printing preferences /
Create a "Easy Set" with a new name. Set all paper sizes to A4. Save the new settings to the new Easy Set.
Click apply.

should be o.k.

Konica Minolta... • Answered on Apr 13, 2021


I had the same with my canon printer last year. But you have to be patient enough to Try cleaning the ink using a damp cloth on the feeder roller and transfer belt. Make sure the inside of the printer is clean and does not have any ink spilled on its parts. It will take a while until you get all the dust and fluff out! Also, try taking out the printer cartridge and then back on. Then try printing a test page: Select PRINT TEST PAGE and press the Menu Select key. If that doesn't help, you may refer to your printer troubleshooting manual or check this link for further details: https://www.manualslib.com/manual/805991/Konica-Minolta-Magicolor-2400w.html?page=158#manual

Konica Minolta... • Answered on Mar 28, 2021


There is only 3 service mode password the easiest way to find it try the 2 and the other 1 tomorrow so it will not lock. 1) 11111111 2) 00000000 the last 3) 12345678. You dont have to go to [Utility] ... etc its a long process w/c you can see the service mode password/ change.

Konica Minolta... • Answered on Mar 16, 2021


1) Install all of the usual Minolta software in Vista.
2) Create a new folder somewhere
3) Create a new txt file named minolta.inf and paste this into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"
4. Save file. Turn on scanner and go into device manager and update the old minolta driver with this driver. You may have to manually update it.
5. All the normal Minolta programs now work just fine. Enjoy!

Konica Minolta... • Answered on Mar 15, 2021


I have had in the past on these models that when paper is being fed to the exit section the exit rollers are not spinning so paper doesnt get pushed through to the output tray. If this is the case then you will need to replace the exit roller drive motor and possible the PRCB too as sometimes when the motor becomes faulty it knocks out the PRCB ICP chip on the board.

Konica Minolta... • Answered on Mar 09, 2021


Is it got ink? is it got paper? is it getting the info from pc? is it got a paper jam? is it the operator?

Konica Minolta... • Answered on Mar 06, 2021


The code means there is some problem that requires a service technician to solve.

Konica Minolta... • Answered on Feb 14, 2021


Make sure one of the staff hasn't swapped the toner cartridges around for a laugh. It's a business machine, you need professional servicing. https://konicaminolta.ca/en/business/support On a computer connected to it, go into Settings - Maintenance and look at cartridge levels. https://www.google.com/search?safe=off&rlz=1C1QJDB_enCA643CA644&sxsrf=ALeKk01xIsKKGLL8DUOahhqPbBvvTrbL7w%3A1610146667380&ei=a-P4X4rRFv6i5NoP8f-0qA0&q=Konica+Minolta+c280+not+printing+magenta ..

Konica Minolta... • Answered on Jan 08, 2021


Bop. Error Code c0045. Check the attached links,instruction and guides, Good luck "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." http://www.officeimagingsystems.com/id169.html Konica Minolta Di450 Error Codes http://www.biz.konicaminolta.com/download/users-guide/c554e_c454e_c364e_c284e_c224e/en/contents/id16-_101076518.html

Konica Minolta... • Answered on Jan 02, 2021


Hi, from what I've read here: Error Codes Konica Minolta bizhub 163 , this is a Fusing Cooling Fan Motor malfunction, which suggests, I'm afraid, that you have to have it serviced. Kind regards, Jon Erik

Konica Minolta... • Answered on Jan 02, 2021


KONICA MINOLTA 1690MF ERROR: process error - belt (clear by cover) SOLUTION: Open and close the scanner unit. Reseat the Image Unit and cycle the power to the machine. If the error persists and the machine is covered by warranty, a printer exchange is recommended. KONICA MINOLTA SUPPORT PAGE: https://kb.mykonicaminolta.com/selfservice_bus_anon/microsites/search.do?cmd=displayKC&docType=kc&externalId=TAD-doctad227704html0&sliceId=&docTypeID=DT_TAD_1_1&dialogID=10562139&stateId=1%200%2010556672

Konica Minolta... • Answered on Dec 06, 2020


Remove the Compact Flash Cover. Located Right side next to where the network cable is installed. Remove the cover, using a small screw driver or small plastic stick depress black button gently. Called the Warm Restart switch. When "." appears at the center on the left-hand side of the screen, enter "3" from the via 10-Key Pad. Enter the 8-digit service code and touch [END]. (Default value: 00000000) if required. Touch [Touch Panel Adjustment] from the Initial mode screen. Following the arrow mark, touch the four points (+) sequentially on the screen using a pen. DO NOT USE A SHARPE POINT!!!!!. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... • Answered on Nov 28, 2020

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