Konica Minolta Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


Did you replace them????? The machine uses the counter to determine certain voltage assignment to those parts so if you say you reset the drum counter to Zero then machine will assume it has a new drum and assign the required voltage for a new drum since its not a new drum because all you did is reset the counter with out replacing it ,you get bad copy issues codes and issues.

Konica Minolta... | Answered 12 hours ago


On what model?

Konica Minolta... | Answered 12 hours ago


Sir/Mam,
You hit a serious code, noting can be done, this code requires a tech to come out and remove a chip inside the machine, which is then sent to Konica Minolta, then on to the US SECRET SERVICE since someone attempted to counter fit US currency!!!!!!!!!!!, until the US Secret Service determines what was done the machine stays inoperative , once what happen is determined tech will come out reinstall the chip reload firmware, and .NEVER EVER PLACE ANY CURRENCY ON A COPIER all the machine now a day have Bank Note chips.

Konica Minolta... | Answered 13 hours ago


what color is blank????

Konica Minolta... | Answered 13 hours ago


Check yellow developer unit and might need to replace it or replace the developer

Konica Minolta... | Answered 14 hours ago


Replace the developer and drum if you can find them and run the F5 and F8

Konica Minolta... | Answered 14 hours ago


Fax board memory in operative. Replace the fax kit. Was it installed properly electrically. as in going into service mode and letting the machine know it has a board. have you attempted to update the firmware on the board.

Konica Minolta... | Answered 14 hours ago


Replace the drum and developer.

Konica Minolta... | Answered 14 hours ago


Sir/Mam,
Power off the machine. Then remove the toner bottle, be careful the hole might be on the bottom and the toner is going to go everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner bottle correctly. If THE KNUB on the side of the bottle is damage put a new one in. That KNUB is what the toner motor uses to turn the bottle, if it damaged you get a code. If that does not work, you might have a bad motor or the home sensor or actuator for the toner bottle is bad worse case the control board is bad.

When was the last time the developer and drum where replaced

Konica Minolta... | Answered 14 hours ago


Did you mean C-0204???????? There is no C-024

Konica Minolta... | Answered 14 hours ago


replace the yellow image unit

Konica Minolta... | Answered 14 hours ago


well I need the model???

Konica Minolta... | Answered 14 hours ago

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