Konica Minolta Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

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I have the error C-D010 in konica minolta bizhub 367, how to enter service mode?

The function proceeds in the order of Physical Format to Logical Format. • If the hard disk is yet to be formatted, the malfunction code "C-D010" will appear. Ignore this code and continue with the formatting procedure. Use: • When the hard disk is mounted. • When the hard disk is to be initialized. (Physical Format to Logical Format) Adjustment Procedure 1. Call the Service Mode to the screen. 2. Touch these keys in this order: [State Confirmation] ? [Memory / HDD Adj.] ? [HDD Format]. (1) Physical Format 1. Touch [Physical Format]. 2. Press the Start key to start the formatting sequence. 3. The sequence will be automatically terminated as it is completed. 4. Turn off the Main Power Switch and turn it on again more than 10 seconds after. (2) Logical Format (Only when initial is set up) 1. Touch [Logical Format]. 2. Press the Start key to start the formatting sequence. 3. The sequence will be automatically terminated as it is completed. 4. Turn off the Main Power Switch and turn it on again more than 10 seconds after.
8/5/2022 10:42:41 PM • Konica Minolta... • Answered on Aug 05, 2022
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My printer Konica Minolta bizhub 165e

There is no 'ee102'. Call for Service. C5102 Description: Main motor malfunction • The main motor (M1) lock signal remains HIGH for a continuous 1-sec. period at any time 1 sec. after the main motor has started turning. Causes: Main motor (M1) Printer control board (PRCB) DC power supply (DCPU) Remedy: 1 Check the connector between M1-PRCB CN6 for proper connection and correct as necessary. 2 Check M1 for correct drive coupling and correct as necessary. 3 M1 operation check. PRCB CN6-7 (LOCK) 9-D 4 Change PRCB. 5 Change DCPU. CC102 Description: Controller - engine connection failure • The engine control system can not communicate with the controller. Causes: Printer control board (PRCB) Remedy: 1 Turn OFF and ON the power switch. 2 Change PRCB. https://www.google.com/search?q=Konica+Minolta+bizhub+165e+error+code+ee102 ..
8/3/2022 8:33:46 PM • Konica Minolta... • Answered on Aug 03, 2022
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Konica Minolta Magicolor 1600W Laser Printer. The Cartridge will not lock in and they will no longer rotate

Question edited for full 'make model (what it is)'. Question moved to make model category. See if there is a broken piece sitting in the bottom of the machine. It is small enough that you can turn it upside down and shake it. All machines have some type of guide rail and a positive lock at the end. https://www.google.com/search?q=1600w+printer+toner+cartridge+loose ..
7/29/2022 12:49:55 AM • Konica Minolta... • Answered on Jul 29, 2022
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I have a Konica Minolta Bizhub 283.

Question edited into English. This is professional full size business machine, stop playing Service Technician and call in Minolta Service .
7/21/2022 2:13:17 AM • Konica Minolta... • Answered on Jul 21, 2022
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Konica Minolta Bizhub C360 A3 Color Laser Multifunction Printer indicated paper misfeed displays 2

2009 old printer, and needs service that old and ignored. RTM read the manual first, at Konica? what country are you in, manuals and machine very by country./ ours is C360i (usa link only) https://kmbs.konicaminolta.us/products/multifunction/color-multi-function/bizhub-c360i-c300i-c250i/ scan/print/copy fax test 1 does the TEST page feature work? at keypad of C360 test 2 does copy work? classic mode? last step is tray 1 or 2, pick if tray2 is busted. on any thing like that we clean all paths in the printer and all sensors too cleaned, of paper dust, and chunks of same . clean it all . or call a tech , and that will be their first act the output tray ? is selection option ! for print modes. do so ?
7/12/2022 10:06:19 PM • Konica Minolta... • Answered on Jul 12, 2022
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Konica Minolta BizHub C454 A3 Color Laser Multifunction. How to disable the plug-in counter on Konica Minolta C454?

It is a Business Machine, it has to have the counter connected because service contracts, contractual supplies agreements and warranty work depend on it. Reconnect it and forget about it. You can't disable it because it is programmed into the computer board that runs the printer. https://www.google.com/search?q=Konica+Minolta+C454+plug+in+counter ..
7/12/2022 3:49:18 PM • Konica Minolta... • Answered on Jul 12, 2022
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Konica Minolta 554e copying or printing output is blank

needs ink RTM read the manual on how. and what ink works
7/8/2022 3:04:21 PM • Konica Minolta... • Answered on Jul 08, 2022
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Konica Minolta 554e service mode can't login default password

call Konica for help. the whole thing needs a reset but maker may have backdoor PW call them.
7/8/2022 3:03:25 PM • Konica Minolta... • Answered on Jul 08, 2022
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Konica C3080 - Rollers (Secondary transfer rollers?) near Fuser Unit are Stuck out, how do I lay them back down?

RTM first read the manual to do service. or call for service
7/8/2022 3:02:00 PM • Konica Minolta... • Answered on Jul 08, 2022
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Konica Minolta Bizhub C360 A3 Color Laser Multifunction Printer INDICATED MISFEED DETECTED BY 0 HOW TO DISABLE DRAWER 2 please?

Question edited for spelling and full 'make model (what it is)'. Please don't type in all CAPS, it is considered SHOUTING and is hard to read. Question moved from Cellphones category. Check out the videos https://www.google.com/search?q=KONICA+MINOLTA+c360+disable+drawer+2 ..
7/8/2022 1:52:26 PM • Konica Minolta... • Answered on Jul 08, 2022
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Konica Minolta bizhub C220 error code C-D010

disable hard discor try to do physicall format in service mode
6/29/2022 3:17:11 AM • Konica Minolta... • Answered on Jun 29, 2022
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Service mode 92729272 password not working

Okay. That is a KM code. I need more detail to answer your question. for instance, model #, and why do you feel you need to get into service mode? If you don't know where you are going and why you are going there, there is plenty of buttons and bits that can cause further issues with your machine.
6/28/2022 7:52:44 PM • Konica Minolta... • Answered on Jun 28, 2022
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My Konica Minolta c284 keeps displaying Automatically replenishing toner even after I've replaced the toner

After replacing with new toner it keeps on running for a while and indicates with a message "Automatic Replenishing Toner" again and stopped.
6/28/2022 7:51:48 PM • Konica Minolta... • Answered on Jun 28, 2022
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Service call C0650

Error code C0650 Konica Minolta bizhub 160 Black Faulty scanner homeposition sensor.• The scanner home position sensor (PS100) does not gofrom HIGH to LOW when the scanner motor (M4) is energizedfor a given number of steps after the sequence tobring the scanner back to its home position has beenstarted at the end of a scan motion and during re-shading.• The scanner home position sensor (PS100) does not gofrom LOW to HIGH when the scanner motor (M4) is energizedfor a given number of steps after a scan motion hasbeen started at the end of a PS100 home check scanmotion and during re-shading.THANK'S
6/10/2022 1:06:28 PM • Konica Minolta... • Answered on Jun 10, 2022
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