Check if any papers are inside the printer or ot... removed all the papers from the input tray and if any papers are stuck then remove it as well..
then unplug the power chord from the back of the printer while the printer is on .. wait for 30 sec and then replug it back .. check if it works..
if it does not then continue with the steps below:Press OK to open the menus on the front panel of the printer >>
Use the Left arrow or the Right arrow button to select the Service menu, and then press the OK (Select) button>> Use the left arrow or the right arrow button to select Restore defaults, and then press the OK button. The product automatically restarts...
if this steps does not help then continue with the following steps Turn the product off >>
Simultaneously press the right arrow button and the Cancel button. Keep these buttons depressed as you turn the product on >> When the Permanent storage init. message appears on the display, release both buttons >> When the product has finished the NVRAM initialization, it returns to the Ready state... hope this works...
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Actually paper jam was in addition to the error 50.2 "fusion erreur". It was caused by a voltage dropdown on the outlet. Now it's fixed!
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