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Sue Smedley Posted on Feb 26, 2018

My dyson is not picking up, there is no suction its just blowing out warm air

1 Answer

Russell Spataro

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  • Contributor 8 Answers
  • Posted on Feb 27, 2018
Russell Spataro
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Either the wind suction tunnels on top of the clear cannisters need to be cleaned out or the round foam filter between the bottom if the cannisters and the part with the roller bar is clogged.

  • Russell Spataro
    Russell Spataro Feb 27, 2018

    Either the wind suction tunnels on top of the clear cannisters need to be cleaned out or the round foam filter between the bottom if the cannisters and the part with the roller bar is clogged.

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jul 11, 2008

SOURCE: dyson blowing top of cyclone air release valve.

It sounds like the same problem I was having. I had loss of suction through he hose then all of the air was coming out through the vent/valve on top of canister. If you are looking at your dyson from the back, look at the bottom. You will see a purple plastic tab on the bottom left. That allows you to remove the plastic u-shaped hose that goes from the hose to the bottom of the dyson. I just removed that and found it was completley blocked. I removed it and the dyson has no loss of suction orair through top valve/vent. I hope this helps. I never post but i'm just excited that I got my dyson working perfectly again.

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Anonymous

  • 372 Answers
  • Posted on Oct 16, 2008

SOURCE: Loss of suction, loud blowing noise

Hi.

Try cleaning out the vortex this will sort out poor suction.

http://dysonmanuals.llc.nu/

Anonymous

  • 6 Answers
  • Posted on Mar 03, 2009

SOURCE: dyson suction loss

make sure the filters in the bottom are clean, then remove the canister and you will need to clean it thouroughly, pay close attention to the upper section inside where the "cones" come togetheri have read that they are prone to clog up here and lose suction, google dyson suction loss or how to clean a dyson ect...pay attention to getting the rod that releases the bottom to dump back in the correct place or it will not work right. a few write ups tell about this!

Anonymous

  • 458 Answers
  • Posted on Nov 07, 2009

SOURCE: wand lost suction

cleaning all filter Assy and all Handle Assy and Hose Assy...

Anonymous

  • 167 Answers
  • Posted on Apr 19, 2010

SOURCE: my dyson slim dc18 has suction in hose attachment

Hi its Darran at Dyson.

It would be worth checking that the brush bar is turning when the machine is in the vacuuming position. If it is not turning, please press the re-set switch located on the cleanerhead.

If this starts the brush bar turning but does not solve the problem, please check the cleanerhead for blockages and remobve any threads or hair trapped around the brush bar.

Shoudl you need any further help or advice, please contact our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service


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Loss of suction

Hi there, it's Jack at Dyson.
I'm sorry to hear you've had difficulty with your DC44 Animal. It's normal for air to blow out of the back of the machine - this is where the exhaust air is returned to the room after passing through the cyclone pack.
However, if your machine doesn't seem to be picking up as well as usual and you've recently washed the filter, this may be due to a blockage. To check the motorised carbon fibre floor tool, wand and bin inlet for any obstructions, please follow the steps shown in our online Support guide:
http://www.dyson.co.uk/support/dc44/dc44-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual-dc44/no-resolved-redirect-to-check-the-wand/check-wand
The motorised carbon fibre floor tool is driven by it's own motor, rather than the machine's airflow. If it isn't rotating, the video attached should help you locate anything which could be jamming the brush bar. Make sure you remove any threads or hair from around the brush bar carefully using scissors, taking care to avoid causing any damage to the bristles.
I'm confident this will resolve the issue, but if you would like some further help you can reach the Dyson customer Helpline directly by calling us on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Best wishes,
Jack - Dyson Online Customer Support
http://www.dyson.com
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It is not picking up from the carpet--the exhaust air is coming out the bottom back and not from the top handle--I was not the last to use the vacuum--I think the housekeeper used the handle hose and the...

Hi there,

Sorry to hear your DC28 Animal is not picking up. To check everything is correct with your machine, please ensure the filters are clean, and the cleaner is free of blockages. This guide from the Support section of our website shows the easiest way to do this:

http://www.dyson.com/support/help.asp?article=1456&product=DC28-ANIMAL

Please note the motor exhaust, where filtered air is returned to the room, is located beneath the clear bin. Exhaust air will never come out of the top of the handle.

If you've checked the machine for obstructions and are still having problems with the performance, please get in touch with us free on 1866MYDYSON, or email [email protected] , so we can provide further assistance.

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Hi there,

The warm air coming from beneath the clear bin is the motor exhaust, where filtered air is expelled back into the room. It's a feature of the cleaner's design, and nothing to be concerned about.

You may find that the new cleaner's hose is rather stiff to use at first due to the powerful suction. However, you should find that it will loosen up with use. You can expedite the process by stretching the hose out to its full length whilst someone else holds the cleaner in place.

If you have any further questions about using or maintaining your DC27, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so one of our experts can provide further assistance.

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My Dyson DC17 is picking up on the floor, but the wand is not working. I cleaned out a clog from the port in the back, but the wand still isn't working.

If there's no suction at the end of the wand, check at the end of the hose. If none here, then there's none at the powerhead, so it's not picking up either.
Check the hose. A clog at the tank port generally result in a clog in the hose as well. If none are visible, detach hose completely, hold one end up and drop a coin in. Lifting the hose should result in the coin falling through. Not doing so means a clog. You may be able to push it through with a broom handle. If that doesn't work, try holding the powerhead end of the hose to the tank port. Turn the vacuum on. This may provide enough suction to pull the clog through.
If not, and you have access to a shop vac or air pressure hose and generator, try blowing the clog out with one of these. Or you can buy an air mattress pump and try that.
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There is probably a clog between where the hose and brush. If there are any removable flexible sections, pop them off and have a look. If you have access to an air compressor that is a very quick and easy way to blow the clog out in reverse flow path. If you do blow it out I recommend doing this outdoors as it makes a mess. If you do not have air then you need to find a ridgid flexible rod of some sort to push the clog or hook it and pull it out a little at a time.
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I think I know exactly what the problem is with your Dyson. I'd be happy to try and walk you through it, but just want to make sure that you still need help, or if you've already fixed the problem.
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Loss of suction, loud blowing noise

Hi.

Try cleaning out the vortex this will sort out poor suction.

http://dysonmanuals.llc.nu/
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