20 Most Recent Dyson DC14 All floors Bagless Upright Cyclonic Vacuum Questions & Answers


The height adjustment mechanism could be defective or may have failed.

Dyson DC14 All... | Answered on Jan 12, 2018


You will be surprised how much friction dirt on the sole plate will cause, it has to be as clean as possible to glide across the carpet so definitely clean that before you move onto any other solutions, or it's damaged or simply a worn soleplate.
hope this helps.

Dyson DC14 All... | Answered on Jan 03, 2018


turn it upside down when empty and look at all the passages where ait goes thru .suspect there is blockage there from built up gunk.

Dyson DC14 All... | Answered on Dec 12, 2017


your machine needs a new clutch assembly cost 29

Dyson DC14 All... | Answered on Aug 24, 2017


Hello, this is Ava with Think Crucial.

If your vacuum doesn't turn on, make sure that plug is fully inserted into a fully functional electronic outlet. If it still not turning on after verifying this, it could be that the power switch is malfunctioning. You may need to replace the power switch by opening up the handle of your vacuum. I suggest to refer to your manual on how to replace the power cord or contact Dyson for troubleshooting steps. 1-844-679-1647

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC14 All... | Answered on Mar 12, 2017


Hi there, it's Allan at Dyson.

There is a black rubber seal on the inside of the bin but nothing beneath it (outside of the bin).

I hope this helps but if you have any other questions, please feel free to give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK).

All the best,

Allan

Dyson DC14 All... | Answered on Feb 01, 2016


There is a button on the handle that releases the suction tube from the floor brush housing. Once the suction tube is released from the brush assembly, you can install the attachments on the suction tube.

Dyson DC14 All... | Answered on Nov 15, 2015


The manual for the DC04 is here: (
https://www.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc04_uk_manual_std_120710%20pdf.pdf ). It covers washing the pre-motor filter on top. This Youtube video goes over getting at both of the filters:
Replacing the filters on Dyson DC04 upright cleaner Video Dailymotion

Good Luck!

Dyson DC14 All... | Answered on Nov 04, 2015


You can find a copy of the DC14 Manual here (
https://www.dyson.com/medialibrary/Files/Dyson/Support/downloads/US/Floorcare/manuals/dc14_opmanual_usa2007%20pdf.pdf ) Pages 4, 5, and 6 have plenty of schematics for putting the wand/handle assembly back together and getting everything to click. In a nutshell, the metal tube pretty much just slides back into the tube top, and then the slid-in tube clicks back into the top of the machine.

Good Luck!

Dyson DC14 All... | Answered on Nov 04, 2015


no there is only suction on any dyson

Dyson DC14 All... | Answered on Sep 01, 2015


Hi there, it's Jack at Dyson.

From the serial number you've provided, I can see you have a DC14 All Floors.

I'm not sure if you need any help with your machine, but if you do you're welcome to give the Dyson UK Helpline a call on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

Dyson DC14 All... | Answered on Mar 02, 2015


It may need a new switch. If it runs for a while and shuts off it maybe overheating and need new filters.

Dyson DC14 All... | Answered on Feb 25, 2015


You can remove the hose by turning the vacuum upside down. You do not need to get into the nozzle assembly

Dyson DC14 All... | Answered on Feb 24, 2015


By the time the brushes are shot, so is the armature. You need a motor.

Dyson DC14 All... | Answered on Dec 30, 2014


YOU DO NOT WANT TO DISASSEMBLE THESE UNITS!! Especially if it's under warranty! They require special tools for assembly and disassembly.

Dyson DC14 All... | Answered on Dec 26, 2014


here you go with clutch with instructions Dyson clutch belt assembly for DC07 amp DC14 900252 04 473

Dyson DC14 All... | Answered on Nov 26, 2014


Hi Nabil, it's Jack at Dyson.

If you have a DC14 and the brush bar isn't rotating, it's worth checking to make sure the brush control on the cleaner head is set to 'Carpets', and not 'Hard floors'.

http://www.dyson.co.uk/support/dc14/dc14-all-floors/my-machine-is-not-working/i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating2/does-the-brushbar-turn-with-the-power-on

Tip: The brush bar will never rotate when the machine is standing upright, so make sure you recline it down into the normal vacuuming position before testing it.

If you're confident the brush control is set correctly, but the brush bar still won't rotate when the vacuum is reclined, please get in touch directly so we can help further. You can reach our experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Dyson DC14 All... | Answered on Nov 26, 2014


Hi there,

I'm sorry to hear you're having difficulties using your DC14 on this particular carpet. We'd strongly advise contacting your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend cleaning certain types of plush-pile carpeting using suction only.

If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Dyson DC14 All... | Answered on Nov 19, 2014

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