Turn the machine off then unplug it for at least 5 minutes then plug it it back. Turn on the washer then
press any button and wait for 5 seconds. Press and hold the START/PAUSE and CANCEL buttons simultaneously. As long as the buttons are held, the most recent
failure code will appear on the display as an "E" followed by two
numbers, a number and a letter or two letters. The control will beep and
the Door Lock, Wash, Rinse, and Final Spin indicator lights will flash. Post back the error code, if there's any, for further troubleshooting and repair
advice. Indicate the exact model number of the machine if the procedure prescribed here is not applicable.
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The problem is with the door lock and switch assembly as the code signifies. Disconnect power to the
machine. Open the washer door then look for the retaining hoop securing
the door seal around the lip of the door opening. Stretch the retainer
spring of the door seal retaining hoop then remove it.
Carefully
peel off part of the door seal from the lip of the door opening near the
door lock and switch assembly. Remove enough of the door seal to gain
access to the door lock and switch assembly.
Remove the screws
securing the door lock and switch assembly to the front panel. Once the
screws are removed, lift the door lock and switch assembly then pull it
away from the front panel.
Take the door lock and switch assembly
out of the machine. Disconnect the door switch harness then short circuit its terminals by putting a jumper wire between them.
Put the new
door lock and switch assembly back into position in the front panel and
secure it with the securing screws.
Properly put the eased part
of the door seal back over the lip of the door opening then secure it
with the retaining hoop. Reconnect power and run a test cycle. Replace the door lock and switch assembly
(part #131763202) to address the problem if the washer works fine with the door switch bypassed. If not, replace the control board.
The problem is with the door lock and switch assembly as the code signifies. Disconnect power to the
machine. Open the washer door then look for the retaining hoop securing
the door seal around the lip of the door opening. Stretch the retainer
spring of the door seal retaining hoop then remove it.
Carefully
peel off part of the door seal from the lip of the door opening near the
door lock and switch assembly. Remove enough of the door seal to gain
access to the door lock and switch assembly.
Remove the screws
securing the door lock and switch assembly to the front panel. Once the
screws are removed, lift the door lock and switch assembly then pull it
away from the front panel.
Take the door lock and switch assembly
out of the machine. Disconnect the door switch harness then short circuit its terminals by putting a jumper wire between them.
Put the new
door lock and switch assembly back into position in the front panel and
secure it with the securing screws.
Properly put the eased part
of the door seal back over the lip of the door opening then secure it
with the retaining hoop. Reconnect power and run a test cycle. Replace the door lock and switch assembly
(part #131763202) to address the problem if the washer works fine with
the door switch bypassed. If not, replace the control board.
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I believe I sent a message prematurely. I'll send one again.
I got error code E41 when I pushed both start/pause and cancel simultaneously
All indicator lights flashed as you stated. Will wait for more advice. Thank you.
Thank you for your advice. I got a repair person to look at the washer on 7/13/11 for a $89.95 service call plus tax. He could not reproduce the problem to my astonishment. However, the error code E41 was still there. No parts had to be replaced. Somehow he cleared the error code. And I haven't had a problem since. Bob
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