Screen indicates to ventilate and won't allow any fuctions till ventilated. Have ran ventilate cycle several times, however machine still indicates to ventilate. Water flow is extremely low to nil when trying to ventilate.

• Check to make sure there's nothing inside your flow meter.
• Check the flow meter wire connection at the board (cpu/pcb).

Place a jug under the milk frother and turn the steam knob to allow hot water to flow.
Ventilate will clear after a short time

Hi.

The machine will stay locked until Ventilate is on.

Try following the indications here: The following procedure works when you get the ventilate error: The Ventilate sign can....

Regards.

Ginko

Hi.

Try following the indications here: The following procedure works when you get the ventilate error: The Ventilate sign can....

Regards.

Ginko

Hi.

Try following the indications here: The following procedure works when you get the ventilate error: The Ventilate sign can....

Regards.

Ginko

You need to push the hot water button on the machine panel to allow water to run out of the steam wand. After a few seconds the machines ventilate message should clear.

Run the hot water cycle.

VENTILATE ERROR at 27,211 brew cycles on 12/31/22. I read that a stuck Flow Meter might be the cause of the error. A Factory Reset was suggested, so I did that and the Ventilate Error cleared, but it returned on the 1st brew cycle. Since the pump works fine and I had nothing to lose, I continued Ventilating and let the water tank empty, so it really needed to Ventilate. Started with 1 liter of the hottest tap water available, I allowed the tank to empty and then Ventilated using 1.5 liters of boiling water. The Flow Meter must have cleared because I was offered Hot Water or Steam. In the end, the machine is working fine. I had to re-program all of the settings because of the Factory Reset, but my machine lives on. 2023 here we come.

ventlate means run water through the steam pipe
like make water for a cup of tea

Try first to continue filling up the water resovoir (UP TO FOUR times) to see if the machine completes the rinse cycle on its own. If that doesn't work contact Gaggia Customer Service in the US at 888-389-4123. Sally there was VERY helpful and should be able to resolve your problem.