20 Most Recent Saeco Royal Professional Espresso Machine Questions & Answers

I had the same problem with a Saeco Royal Digital. I ran the decalcifying liquid through the machine with the automatic descaling program as per the instructions on the bottle and the DECALCIFY message stayed up.
I solved it by going to the menu and selecting "Signal Descal." and toggling it from No to Yes. I escaped back to the menu and git the usual "Select Product".
Hope this helps.

Saeco Royal... | Answered on Mar 23, 2020

cups for my office is 21752
help to recoverd the puk cod!

Saeco Royal... | Answered on Jul 14, 2018

First, I'm not a Saeco technician.But I've worked on similar Saeco machines.
- Water not getting to machine or not sensing that the water tank is already filled.
* There usually some type of float near to middle of the water tank. It's usually white or colored plastic. This 'float' needs to move freely up-down to 'sense' the filled tank. clean the tank and shake it -note the movement of this float. It will need further cleaning if it's stuck (or you will have to replace tank if it's crudded up).
* Re-install tank and fill with filtered water. Turn machine off, count to 15 then turn on again. This usually turns on pump to add water to inner tank. If this does not happen then there is a CPU problem. If it does hums for 5-10 seconds then goes off but no heating then the pump may have an air bubble in line. Try the turn off and on method several times (up to 5) to get the water flowing. If it's still not working then there is a clog in the pump and will need service and/or replacement.
* Did you change water source? Since this is a table top machine in which you fill the water tank. Try to use filtered (bottled ok) water. Do Not use Distilled or 100% pure water as this type of water will eat out the metals from your machine! Some places use a water softener as it tends to be better for the machine long term (years).
* Still got problems? Check with vendor or MFR for service or replacement. Most machines of this type do not have serviceable parts or adjustments.
Aloha, ukeboy57

Saeco Royal... | Answered on Jan 18, 2018

When you need to empty the grounds draw remove the drip tray and pull out the dregs draw - don't open the side panel or turn off the machine, - It works for me!!

Saeco Royal... | Answered on Sep 01, 2017

pls try to describe what are the symptoms.
Grinder might be dead, or the doser switch may say that there's no need for grinding because it feels there is enough ground coffee.
I would clean the grinder completely, clean the doser from all ground coffee and give it a try and let me know.
Hope that helps.

Saeco Royal... | Answered on May 15, 2016

You have the best designed fully automatic machine for home or office. The clunking sound can be due to brew drive gear damage. One or more gear teeth may be chipped or broken and slipping.

To fix the machine the brew drive gears have to be replaced. The set of two gears can be ordered from the two links included below.

For regular maintenance of all espresso machines,
1- Download the document "Espresso DOs & DON'Ts" using the page link included below and review the information as suggested. There are a number of illustrated technical guides, on the page "Espresso Maintenance". I have added the link below.
Every espresso machine, Home or commercial model, is as good as the attention given to its maintenance. I have included links to
Services Unlimited Inc Parts Guru Services Unlimited Inc Parts Guru

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a

Saeco Royal... | Answered on Jul 10, 2015

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