Gaggia Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support


If the machine only is leaking while the water tank is attached, but is correctly inserted, then the intake line could be broken or disconnected. This will require a repair. If leaking only occurs while the machine's pump is activated then the drain area of the machine might be blocked

Gaggia Coffee... | Answered on Jul 30, 2020


Contact Gaggia directly to inquire.

Gaggia Brera... | Answered on Jul 04, 2020


https://wiki.wholelattelove.com/Gaggia_Titanium/troubleshooting

Gaggia Coffee... | Answered on Apr 11, 2020


I found a failing power supply board can cause the 'wrench' error code even in standby. The board is available for about $65 online and works in many Saeco models as well.

Gaggia 74845... | Answered on Dec 27, 2019


Hi If you remove the brew unit and put everything back with out it the brew unit. Turn th machine on and see if it will cycle? Open the door and look in the back where the brew unit was. There is a cog in the back with teeth. There are 2 large teeth, and they should be at the 10 and 12:00 position roughly. If they are anywhere else you have a broken drive and need to get the gears replaced. If they are in the correct position check the front of the brew unit where the circles are. There are 2 diamonds and they should be pointing at each other. if they are not you need to bring them together with the key tool. Insert it into the center of the circles and turn until they line up, then put back into the machine, and see if it will work. If it still doesn't you have a bad board.

Gaggia Titanium... | Answered on Nov 03, 2019


hello in the water tank they is a float it was probably out of water for a while and the float is stuck take the container in our hand and tap it gently by doing that the float gonna get loose move the container you gonna ear the float move put it back fill with water enjoy cheers

Gaggia Titanium... | Answered on Nov 03, 2019


You have got the gears out of alignment. You don't really want to take out brew group unless at end of cycle. You can fool machine to get brew group back in.
Here is how :

BREW GROUP REMOVAL AND DRIVE GEARS ADJUSTMENT
FOR AUTOMATIC MACHINES
If you ever find yourself in need of removing a Brew Group that has jammed. This will assist you in doing so correctly.

To fix this problem follow these simple steps:
You will need a #1 Philips screwdriver

1.) First, open the door on the machine and remove the drip tray and dredge drawer

2.) Locate the nickel size hole in the brew group. It will have an "N" next to it. At the 9 o'clock position, you will see another hole about 1/3 of the size of the first. Directly behind this hole, or about an inch up depending on the position the machine was stopped in you will see a single philips head screw. You may have to look around the side of the brew group to locate the screw as it is not always visible from the smaller hole. Remove this screw; it holds a small coupling water inlet (it is similar looking to a tobacco pipe) to the brew group.

3.) Remove the brew group by pressing/pushing (depending on your machine) on the part that says “Press" or "Push”. Pull firmly and straight out. Be cautious to not break the brew unit. Also be aware of the door of your machine as it can break as well.

4.) With the brew group out, remove the small coupling water inlet (tobacco pipe) that is probably still stuck to your machine and reinstall it in the brew group as it was before. Make sure the screw is installed snugly but not too tight.

5.) Turn the brew group around so you are facing the back. Now imagine what a check mark looks like, the top we will call position A (longer part of the checkmark) and where the checkmark ends (the smaller portion) is point B. You will notice what looks like a large checkmark where the coupling water inlet is located. The water coupling can slide up and down in this checkmark opening. The water coupling should be in the B position.

REINSTALLING THE BREW GROUP
To do this, the gears will have to be reset to the start position. In order to do so, you will have to bypass the three micro-switches (Brew Group, Dump Box and the Door switch).
Bypassing the micro switches:

1.) Looking at the back-side of the brew group, not the side that says "Push" or "Press," you will notice something fin-like or nose shaped. This piece fits into a keyhole or coin slot looking slot in the machine and that is where the brew unit micro-switch is located. Take something like an index card, envelope, or folded up piece of paper, and insert it into that keyhole so that it will trick the machine into thinking that the brew unit is installed. Start the piece of paper at the top of the slot and slide it to the bottom of the slot. The paper should be thick enough so you can let go and it will remain in place. Leave this object in there until the following steps are complete.

2.) WITHOUT putting the brew group back into the machine, reinstall the drip-tray and dredge drawer and close the door.

3.) After doing so you can then turn the machine ON. At this time the gears will begin moving until they return to the correct start position. At this point remove the object from the keyhole position and you can now reinstall the brew group. If the brew group does not go back in correctly, try a few more times. The machine will return to its home position. Note: The two large spokes of The brew drive shaft should in the Up position

At times, the gears in the brew drive assembly will not complete the cycle to the proper
start position for different reasons. Some of the reasons are:
• Brew group jammed or blocked
• Either one of the micro switches in the brew drive have gone bad.
• Brew drive motor Failure.
• Broken teeth on either of the brew drive gears.
• Dirty brew group, covered by coffee grinds.
• Brew group or gears not lubricated.
• Connections to the board from brew drive assy., or motor have gone bad.
A jammed or blocked brew group happens when the brew group starts the cycle but doesn’t finish it.

Gaggia Super... | Answered on Jun 19, 2019


It may be stuck inside and need to be primed REPEATEDLY otherwise we can sell you a pump

Gaggia Classic... | Answered on Jun 06, 2019


If you cannot get water from the brew head or the tea spicket, then the pump could be blocked or damaged, or the boiler is blocked.

Gaggia Classic... | Answered on Jun 06, 2019

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