Brother IntelliFAX 4750 Plain Paper Laser Fax Logo

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Posted on Jun 30, 2008
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Check paper reload paper

The fax machine sends faxes but does not recieve them,
it will say on the screen; check paper, reload paper
when i check the paper it seems to be fixed but then changes back to check paper, reload paper... circle

  • 2 more comments 
  • genekrug Feb 28, 2009

    I get the same error. Can't print anything. I've checked and reloaded the paper many times. Nothing seems to work.

  • genekrug May 11, 2010

    Have you fixed your problem yet?



  • genekrug May 11, 2010

    How can I make sure the paper is not binding and lifting up OK? I can't see inside the tray when it is inserted. And everything seems fine when it's outside the fax machine. The paper is fine and flat.

  • Anonymous Mar 26, 2014

    says check paper reload paper, but there is paper we have to manual feed

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  • Master 2,120 Answers
  • Posted on Nov 26, 2008
Anonymous
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Remove the paper tray completely and make sure paper is not binding and lifting up OK.

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1helpful
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We are not receiving faxes..we keep getting error code 407..Please help? Thank you.

The message means:

407 No confirmation from the receiving station for the
previous page sent.
Wait a few minutes and send again.

This can mean 2 things

1) you have not set your fax machine to recieve faxes

2) you need to have your fax machine serviced because the part that makes it pickup a fax has malfuctioned

Clean all paper paths with paper path cleaner.
Unplug and then after 10 seconds replug the fax machine and do a test recieve for it

If all else fails, you may need to call a service person to repair or replace the broken or defective part that recieves faxes.

Hope this helps :)
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Unplug the fax from power for a minute or two.Check the paper size under fax sett., clean rollers,...
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It will send faxes but not recieve them. it is on

Be sure the fax is on the proper phone line. You can send on any line but you can only recieve on the line for your number.

DickyO
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Fax can not recieve. It sends okay. Hp fax 1010

Most likely the machine has been set to "manual receive" from either "fax/tel" or "automatic" receive. check your manual to check/ change the setting.
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Paper is not "picked up" to print.

TRY CLEANING THE PAPER ROLLER WITH DENATUYRED ALCAHOL OR MAY BE THERE IS SOME THING STUCK IN THE MACHINE GO AHEAD AND LOOK GOOD LUCK BROTHER TECH
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How to send and recieve faxes

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_IntelliFax_775_EN_86.PDF
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DR mode means that Distinctive Ring is set to on which will force your fax machine to manual receive. Turn DR off and you can set it to whatever mode you want.
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