Toner LED remains on with after new cartridge is installed.

I have the identical problem. I've repeated all of the installing steps many times and reset the printer to the factory settings (using the "Go" button.

4 more comments
Anonymous Nov 25, 2007

Just used the guide to remove the blinking toner light. worked first time wish i had seen this before purchasing another 2040 which developed the same problem as the first. Bought another 2040 to use the new toner/drum i had tried to correct the problem on the first machine

Thanks
susaneclarke Feb 01, 2009

i have paper jam in brother hl2030. please can you help?
Tareq Bin Mostaq Jan 11, 2018

open front cover press go button all light blinking press 7 times on off printer the error fix.
Tareq Bin Mostaq Jan 11, 2018

press 7 times go button press 7 times go button
honey Jan 26, 2018

Call to brother support (877-690-9305) Call to brother support (877-690-9305)
Anonymous Dec 06, 2020

The fastest and easiest way to get assistance is to call Brother 800*975*0148 and they will guide you through the steps!!

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I just changed the toner and the printer does not print.

If u have the CD of tht printer , u just delet tht printer from the Devices and printers settings. And re installed it

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Aug 14, 2012 • Brother HL-2040 Laser Printer

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Our Brother HL4040CN is saying "drum error slide the green tab on drum unit in each color" How do you do this

The green tab referred to on the drum unit slides a thin wire across the drum to scrape off any built-up toner that has accumulated.

To do this, first open the door to access the toner/drum cartridges (it's the same door you'd open to replace a spent cartridge). Remove one of the cartridges; the inside of the door will have a sticker illustrating the exact steps to do this. Once you've removed a cartridge, look to the end that is inserted first when installing it (the end opposite the one grasped to remove the cartridge). You should see a small green tab here. Slide it left and right several times to clear away any blockage. For good measure, vigorously shake the cartridge side to side to evenly redistribute the remaining toner evenly inside the cartridge. Replace the cartridge and repeat these steps for each one remaining.

If you still get an error after following these steps, remove each cartridge and shake it extra vigorously for at least 10 seconds. Sometimes the toner can clump inside the cartridge, causing the printer to interpret it as a blockage. This is especially likely to occur if you live in an area with a humid environment.

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Jun 14, 2011 • Brother HL-4040CN Laser Printer

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Lexmark c534dn unsupported cartrige

This error message appears on the printer screen when the printer thinks the wrong toner cartridge is installed. To clear it or identify a service requirement, follow the steps below. NOTE: If you succeed in resolving the problem at any stage during the procedure, you not need to perform the remaining steps.

Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.
Make sure the correct toner cartridge is installed for this printer model.
1. Check Lexmark for a list of compatible cartridges for your printer.
2. If the wrong toner cartridge is installed, remove it and install the correct one.
If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
1. Turn off the printer.
2. Reseat the toner cartridge.
3. Close the lid.
4. Power the printer back on and check the display.
If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.
If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

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Feb 15, 2011 • Lexmark C534dn Laser Printer

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I wish to replace the black toner cartridge in the Dell 3010cn. How do I gain access to it. There is easy access to the cyan cartridge at the moment

if you want to replace black one only you should follow these steps Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.

NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.

NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.
plz do rate the solution if got help

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Nov 25, 2010 • Dell 3010cn Laser Printer

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I have the MCF 7340. I am getting a message - End of Drum Soon. So, I bought a new drum ($120) and installed it. Now it says Drum end. and won't print. Ive turned the machine on and off several times,...

If you open the front cover of your printer where you install the toner cartridge and press the "Clear/Back" button with it open, an option comes up on your LCD Display that says "Replace Drum?" press 1 to reset it. That should fix your problem!

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Sep 11, 2010 • Brother MFC-7340 All-In-One Laser Printer

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Toner light is on on Brother HL-2170 Laser Printer and the computer is not recognizing a print task. Can you help me fix this problem? Also, I just replaced toner a couple weeks ago.

Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?

Description of Solution 200000017394
@font-face { font-family: Verdana;}@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}A:link { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline}A:visited { COLOR: purple; TEXT-DECORATION: underline}SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline}DIV.Section1 { page: Section1} If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.

The yield of the TN starter toner cartridge is approx. 1,000 pages.
The yield of the TN330 toner cartridge is approx. 1,500 pages.
The yield of the TN360 toner cartridge is approx. 2,600 pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).

Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.

1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).

If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.

2. Verify the toner cartridge is installed correctly by following the steps listed below:

a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into place).

f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.

g. Reseat the drum unit into the printer pressing it in securely.

h. Close the front cover making sure it latches on both sides.

If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.

The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

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Jul 21, 2010 • Brother HL-2170W Laser Printer

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How do you remove toner cartridge from a Dell 3010cn color laser printer correctly.appears to be stuck trying to remove

This is how to Install or replace the Toner Cartridge.

Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.

NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.

NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.
Cheers!!

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Apr 21, 2009 • Dell 3010cn Laser Printer

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How to remove drum unit from kyocera fs 1920

Installing the Toner and Drum Cartridges

Installing the Toner Cartridge

Installing the Drum Cartridge

CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual. Installing the Toner Cartridge Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier will not rotate).

After confirming the Insert Yellow Toner (Y)message, open the front door.

Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.

NOTE: You need to remove the protective cover only the first time that you install the toner.

NOTE: Dispose of the protective cover after you remove it.

NOTE: The protective cover is attached to each toner cartridge mount.

Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

Close the front door.

NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.
Repeat steps 1 through 7 when inserting the remaining cartridges.

Installing the Drum Cartridge

When the Insert Drum or Insert Drum Cart message appears, open the front door, then lift and push back the top cover.

Remove the protective sheet from the drum cartridge.

To insert the drum cartridge, push up the lever on the right side of the printer. With the lever in the upright position, hold the drum cartridge by the handle, align the arrows on the drum cartridge with the corresponding arrows on the printer and guide the cartridge in until it snaps into place.

Pull down the lever on the right to lock the drum cartridge in place.

Close the top cover, then the front door.

NOTE: After installing the drum cartridge, the printer makes an adjustment for about one to two minutes. Do not turn off the printer during this time.

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Aug 04, 2008 • Office Equipment & Supplies

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PRINTER WON'T ACCEPT NEW INK CARTRIDGE

From the Brother solutions website:

If the message "NO CARTRIDGE" remains on the LCD after you have installed the ink cartridges, then one or more of the cartridges may not be properly installed. Verify that the cartridges are installed correctly by following these steps:

Note

Cartridges that have already been installed are no longer vacuum-sealed, so it is very important that these cartridges remain upright. If a cartridge is removed from the machine and placed on its side, air may be introduced into the ink supply tubes. As a result, repeated cleaning will likely be required before normal print quality is restored.

Unplug the machine from the AC power outlet, wait approximately 10 seconds and then plug it back in.
If the date and time appear on the display, the issue is resolved. If the display continues to show NO CARTRIDGE, continues to Step 2.
Open the scanner cover by lifting it from the right-hand side until it locks securely into the open position.
Remove the black ink cartridge by pulling the white plastic hook (locked over the edge of the ink cartridge) toward you, then lifting the cartridge out.
The LCD should prompt you to install the black ink cartridge.
Reinstall the black cartridge. Press down FIRMLY on the top of the cartridge until it is fully seated. Push the white plastic hook towards the cartridge to verify it is fully latched over the cartridge's top edge. Repeat STEPS 2 - 4 to verify each that of the color cartridges (magenta, cyan and yellow) is installed properly, then continue to STEP.
Close the scanner cover. The unit should begin cleaning automatically.

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Dec 09, 2007 • Brother MFC 210C All-In-One InkJet Printer

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1answer

Keeps showing J1 error, toner light is flashing

The J1 error means the toner cartridge needs to be replaced. Since you just replaced the cartridge, you should remove the cartridge and repeat the following steps.. Shake the new toner cartridge horizontally four or five times and then remove the cover. Slide the new toner cartridge in until it locks in place. It sounds like the cover may still be on the cartridge.

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May 14, 2007 • Xerox WorkCentre XD103F All-In-One Laser...