When I replaced the black catridge #32 and aligned, it always says Alignment problem. I tried with another new catridge but the same problem. I tried many times including cleaning but alignment is not getting complete. If I put back the old empty catridge, it works. Any help? I use this printer mainly for fax. Thanks

This is another very common issue and Lexmark blames the Cartridge, (Non-Lexmark cartridge).

Well, let's try this, Remove all the cartridges, Turn off the machine, let it cool for few minutes (10 minutes will do and don't forget to unplug the power cord and the usb cable).

Now turn back On again, install the cartridges (with no issues) followed by the one which is showing the error, Press and hold down the Cancel button while it's being installed. Release the cancel button when you are done. Now let it show up whatever it wants to...If you are asked to align the cartridge, Keep tapping the cancel button while and don't let it align.

If anything shows up on the computer screen, click more and uncheck the box and then close the window. Now restart the printer and check if the same message reappear or not.

Let me know if the problem persists.

Good luck.

Thanks for using FixYa.