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HP COLOR LASERJET CP 3505 N PRINTER Questions & Answers
WHAT affiche my printer?
Hi Benzahra Adel,
Based on your description, it sounds like your Color Laserjet CP3505 is experiencing a scanner failure. I would suggest taking a look at the following thread I found as the recommended solutions may help you:
Error message 51 23 51 22
I hope this helps. If the issue persists, I suggest calling us. What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link:
h22207 www2 hp com
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.
Best of luck!
I work on behalf of HP.
7/6/2015 3:16:33 PM •
HP COLOR...
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Answered
on Jul 06, 2015
10.92.03 error showing while printer
One of the cartridges may not be seated correctly. Open the door and remove all the cartridges. Close the door and power the printer on. Then, replace each toner one at a time, closing the door in between each one. This should allow you to determine which toner is not seated correctly. Remove and reseat that cartridge. Clear any foreign debris from the area. You may have to replace that cartridge in the event it is defective.
3/8/2015 5:49:25 PM •
HP COLOR...
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Answered
on Mar 08, 2015
49.000ff error
49.xxxxxx errors can be caused by various things. 1st thing to do is clear the print queue. A corrupt print job in the queue will give you the error. Disconnect the network cable and power cycle the printer.
Could be a firmware problem. Upgrade the firmware. Could be bad memory. Might be bad formatter board.
Try powering off the printer and rebooting the computer. Power up the printer, if no 49 error, you should be good to go.
2/19/2015 6:04:05 AM •
HP COLOR...
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Answered
on Feb 19, 2015
Clean heads of cp3505
Have you tried the "Create Cleaning Page"? The HP Color LaserJet CP3505 Series Printers - User Guide is available here...
6/28/2014 7:04:08 PM •
HP COLOR...
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Answered
on Jun 28, 2014
No magenta printing
Dirty mirrors will gives you dull color images..It seems color combination faulty..
chk original cartridges installed? or refilled cartridges?
Take supply status page..
chk colors..If color is dull(light) clean laser scanner assembly mirrors.
Do the color calibration..
chk drivers.,
Print from other file..
5/28/2014 5:22:12 PM •
HP COLOR...
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Answered
on May 28, 2014
Cyan and Magenta does not
I have worked/ serviced similar Laserjet Color Printer with same issue.
Actually,
prints with faded colors or different colors are due the the dust/
toner dust accumulated on the optics (mirrors and lenses) inside the
printer, which refect the laser beams to form prints. For instance, red
color is formed by a mix of yellow and magenta toners. The color
is replaced by yellow due the the partial or complete blocking of the
image laser beam for magenta as the mirrors which
reflect laser beam get covered with dust and toner (which partially
blocks the laser beams). Hence the image is
not produced properly. This needs professional hands for servicing and cleaning of the optics inside the printer. Note
that first magenta goes off, followed by
yellow, then cyan and lastly black. This is due to the mirrors
placement inside the printer. Magenta is the last one facing upwards at
45 degrees angle and gets most of the dust and goes off first.
Rest
assure that the printer requires ONLY CLEANING OF THE MIRRORS, which
are inside the printer. So, it is advised that you get the printer
serviced by any printer repair/ service professional.
(Please note that the mirrors, lenses and scanner assembly inside such
printers is extremely complex and can get damaged very easily
especially the mirrors).
Hope it would help. If you need any clarification, let me know
Good Luck!
CreativeTECH
5/9/2014 5:15:31 PM •
HP COLOR...
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Answered
on May 09, 2014
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