Brother MFC-7820N Laser Printer Logo
Posted on May 23, 2010

MFC7820N has accordion pleated paper jams in the rear of the printer. I have removed and cleaned every part of the printer including roller feeders and reassembled (correctly). Any suggestions?

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  • Posted on Jun 12, 2010
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I had the same problem for a few days. The paper only makes it a couple inches through the last rollers entering the output tray and the rest of the paper forms pleats like accordian bellows. This started to happen nearly every time. Changing the paper, toner and drum as well as cleaning do not help. Lift the scanner, which covers the output tray, and watch to see that the rollers at the back of the tray are actually turning when printing. If they are turning, then the paper should come right through into the output tray without forming pleats. You can push down on the four spring loaded bottom rollers at the back of the output tray to check that they will let paper through. My printer stopped making the pleated sheets.

  • Paul Bell Oct 26, 2010

    If you can reach those small black rollers you may see that they are hard

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  • Posted on Jan 20, 2011
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I have MFC7420 and 7220 and have the same problems. So bad, almost every paper was jammed like an accordion. SoI opened the back panel and unscrew the part with the small roller and take it out to clean them. I found there is another roller on the ceiling of the same area and I cleaned that area as well and roll the rubber roller several times. It's been 2 weeks free of jam now! I like it.

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0helpful
1answer

How to stop paper jams on pc1080f?

Hello Desir,
Try these steps as well:

Clear the paper jam from the automatic document feeder
Follow these steps to clear a paper jam from the automatic document feeder (ADF)
  1. Press the Power button to turn off the printer.
  2. Disconnect the power cord from the rear of the printer.
  3. Remove any originals from the document feeder tray. Figure : Remove any originals
  4. Lift the cover of the ADF until it stops.
    Figure : Lift the ADF cover
  5. Check for any jammed paper in the rear of the ADF.
  6. Gently grasp any jammed paper in the ADF with both hands, and then pull the paper slowly but firmly upward to remove it.
  7. Lift the tab located on the front edge of the ADF to raise the ADF mechanism.
  8. Gently grasp any jammed paper in the ADF mechanism, and then pull the paper slowly but firmly upward to remove it.
  9. Close the ADF cover.
Clean the automatic document feeder
If the product picks up more than one sheet of paper from the automatic document feeder (ADF), clean the rollers and the separator pad in the ADF.
Step one: Clean the separator pad and rollers
  1. Gather the following materials:
    • A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
    • Distilled, filtered, or bottled water (tap water might damage the product)
  2. Remove any documents from the document feeder tray. Figure : Remove documents from the ADF
  3. Press the Power button () to turn off the product.
  4. Disconnect the power cord from the rear of the product.
  5. Lift the cover of the ADF until it stops.
    Figure : Lift the ADF cover
    1. The ADF cover
    2. The ADF rollers
    3. The ADF separator pad
  6. Find the separator pad.
  7. Lightly dampen a clean lint-free cloth with distilled or bottled water, and then squeeze any excess liquid from the cloth.
  8. Use the damp cloth to wipe any residue off the separator pad. Figure : The separator pad
  9. Find the ADF pick rollers.
    Figure : The ADF pick rollers
  10. Use the damp cloth to wipe any residue off the rollers.
  11. Dry the rollers and separator pad with a clean, dry, lint-free cloth.
  12. Close the ADF cover.
To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as "Accepted Solution" as it will help several others with the same issue to get it resolved without hassles.
Thanks,
Nidhish
0helpful
1answer

Paper feeder stuck

If the paper feeder stuck, do the following:
  1. Gently pull any jammed paper out from the output tray or sheet feeder.
  2. If paper is stuck inside, open the printer cover and remove the jammed paper, including any torn pieces. Then close the printer cover.
  3. If paper remains near the sheet feeder, press the paper feed roller lever inside the paper feeder to release the jammed paper, then carefully pull it out.
  4. Load the paper correctly.
  5. Press the cp_button_14.gif stop button to resume printing.
  • If the printer continues to jam or misfeed paper, and you are certain that there are no foreign objects lodged down inside the paper feed area, your printer may require service. Please call Epson technical support for further assistance.
  • 0helpful
    2answers

    My printer displays "doc feeder jam". I have

    Why dont you try remove the drum and cartridge, just try it
    2helpful
    1answer

    Accordion pleated paper jams brother 7820n at back of priter

    There are small black rollers just where the paper exits the machine. These become hard & shiny. Scrub them with green scouring pad moistened with an alcohol based cleaning fluid then dry them off. If they are now black & tacky your problem should be solved.
    0helpful
    1answer

    Paper does not feed through, gets crumpled, jams

    you have to remove all covers, then you have to clean all paper feed rollers..chek fuser assy too! If you unable to do that just go visit any special printer service!
    Good luck!
    0helpful
    1answer

    It says there's a paper jam or a scanner misfeed..but there's nothing there

    Paper stuck inside the HP All-in-One can cause jams or also sometimes there are some instruction that get stuck in the printer internal mechanism .
    Power off the printer , unplug the power cable. Wait for 30 sec. , Replug the power cable. Power on the printer.
    Check for a stuck paper or torn bits of paper.
    Clear jam from the back of all-in-one
    Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One.Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door.
    Gently pull the paper out of the rollers.If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
    Replace the rear door. Gently push the door forward until it snaps into place.
    Press OK to continue the current job.
    Clear the jam from the automatic document feeder (ADF)
    Paper can also jam in the automatic document feeder. Follow the steps below to clear a paper jam in the automatic document feeder(ADF)
    Lift the cover of the automatic document feeder.
    Gently pull the paper out of the rollers.
    Reload and test the all-in-one
    Once you have removed the jammed paper, verify that the all-in-one is still functioning properly.
    Reload the all-in-one with either plain or photo paper.
    Print a page from a memory card or the computer.
    If you have completed all the steps listed above and are still experiencing a problem contact HP to service the product.
    1helpful
    1answer

    Constant paper jams

    For the accordion jam, open the back panel. You'll see two screws on the left and on the right. Unscrew them and try to take out the part with the small plastic roller out. Clean the rollers. Then you'll see another rubber roller on the ceiling of that part. Clean them with a damp cloth and rubbed them gently. Then screw back the part you took out and close everything back up. That should clear the jam.
    4helpful
    4answers

    Paper jam error message but there is no jam

    usual problem is a paper sensor (most likely a small lever) has gotten stuck.. find the paper sensors and reposition them
    52helpful
    9answers

    FEEDING PROBLEMS FROM PAPER TRAY

    Remove left cover (where the USB connection is located);
    Remove gear with a spring on it (you may need to unscrew the PCB that partially covers it);
    There is a clutch that sticks to the rubber pad behind this gear. You may put a piece of scotch tape towards to a rubber pad, so the plastic from the clutch mechanism wouldn't stick anymore.
    https://www.lablion.com/fix/hl-2040-2070-fix.jpg

    Oleg Andrukh
    IT Specialist
    2helpful
    2answers

    Paperjam in printer

    1. Turn the printer off.
    2. Unplug the power cord of the printer
    3. Open the rear access door
    4. Remove the jam
    5. Clean the rollers of the printer with a lint free cloth that is moist with water
    6. Close the rear access door
    7. If you a document feeder open it and try to remove the paper jam and also clean the rollers
    8. Close the document feeder
    9. Plug the printer directly to the wall outlet
    10. Try to print again
    Not finding what you are looking for?

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