Lexmark X4270 All-in-One Multifunction Printer, Copier, Scanner, Fax Logo
Posted on Mar 30, 2008
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Paper jam went try to sent a fax - Lexmark X4270 All-in-One Multifunction Printer, Copier, Scanner, Fax

1 Answer

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  • Master 734 Answers
  • Posted on Dec 04, 2008
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Joined: Nov 11, 2008
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Step1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
Step
2
Turn off the printer. 
Step
3
Remove any paper trays. Inspect them for wrinkled or damaged paper. 
Step
4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
Step
5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
Step
6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
Step
7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
Step
8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
Step
9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

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JC
I had the same problem- jam error with no paper in it. I tried all of the suggestions to no avail. So as a last resort before I went and purchased another one I unplugged it, picked it up, turned it upside down and whacked it a few times. To my surprise when I plugged it back up it worked just fine! Haven"t had any problem since. I don"t reccomend this but as a last resort, what the heck!
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