Error message says check color cartrigdge even

you need to change it, maybe you damaged it while trying to get it working. the clearly shows a faulty cartridge remember it can be faulty even as new or from the box

use GENUINE cartrigdges

No way 2 override the message. Printer works on a combination of both black and color ink to print those perfect pictures and documents. If it is showing color ink needs replacement,you ve 2 change it in order to print even in black and white.

try cleaning the contacts where you put the color cartridge, use a contacts cleaner.

Test your cartridges.

Remove the color ink cartridge then lower the cover of your printer. If the error message displays again, replace the black cartridge with a new one (or return the new one). Reinstall the color cartridge and remove the black ink cartridge then lower the cover. If the error message displays again, replace the color cartridge with a new color cartridge.
Note: My manual indicated that the printer might have detected a short circuit in a cartridge. I returned a month old black cartridge got a new one and my printer is working fine now. Good luck.

The problem most likely is with the electrical contact between the color cartridge and print carriage. Even if you've replaced the cartridge, if the contacts on the carriage are still dirty, it won't make a good connection with the new cartridge and the error message will still appear.

Fortunately, the HP web site has a solution posted at the following link:

Cleaning Cartridge and Print Carriage Contacts

Good luck.

printer request cartrigdge installation and it is installed

the problem is the little poorly designed metal thing that is holding up the ink cartridge get's stuck between the cartridge and the printed circuit and it brakes the circuit.must have been some **** drawering on a napkin that came up with that one.wasted a nice unit for that two cent piece of metal.

Apparently HP meant left cartridge when looking from the back of the printer. I replaced that one (B/W), problem went away. Sort of dumb...

How I solved this problem was, I took out the color cartridge (which seem to be the one giving the error message) and worked only with the black ink (and chose print black and white )

My color ink cartridge had been refilled at Walgreens. The Black ink cartridge is an original Lexmark