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Questions & Answers
Scanning problem with A940 AIO Dell printer/scanner
Hi there, just found this solution to work perfectly. i just freaked out for a moment with the same problem. Use this or just type fax and scan in your help function. Hope this helps!
Before you begin, make sure that you've installed your scanner on
the computer and that the scanner is turned on.
Windows Photo Gallery.
Click File, and then click Import from Camera or Scanner.
In the Import Pictures and Videos window,
click the scanner that you want to use, and then click Import.
In the New Scan dialog box, click the Profile list, and then click Photo. The
default settings for scanning a picture are automatically displayed.
If you're using a scanner with a document feeder, click the Paper size list, and then click the size of the picture that
you've placed on the scanner or click the size that most closely matches the
Click the Color format list, and then click
the color format that you want the scanned file to display.
Click the File type list, and then click the
file type that you want to use to save the scanned file.
Click the Resolution (DPI) list, and then
click the resolution,
in dots per inch, that you want to use.
Adjust the brightness
settings or type the values that you want to use.
To see how the picture will appear when it is scanned, click Preview. If needed, modify the scan settings, and then preview
the picture again. Repeat these steps until you're satisfied with the preview
results. Some scanners might require you to place the picture in the document
feeder each time that you scan.
Click Scan. When the scan is complete, Windows Photo Gallery prompts you to tag
the picture so that it's easier to organize or find later.
In the Tag these pictures (optional) list,
type a tag name, and then click Import. Windows Photo Gallery displays the picture so you
can view, fix, or organize it.
12/2/2021 7:25:31 PM •
on Dec 02, 2021
I canot install printa
hi,Does your PC display a found new hardware message after printer connect?
Please re-check your printer's connection to the PC.
Restart your PC.
Power on the printer
Insert the installation disk.
On the start menu,click on printers and faxes
Select add a printer and follow the add a printer wizard.
11/26/2020 8:57:57 AM •
on Nov 26, 2020
DEll A940 won't print text or graphics
First, use the menu on the printer or the program for the printer on your pc to clean the print heads. May also have other options to repair such problems. If this does not work, uninstall the driver and go to Dell.com and click on their support page. Follow the instructions on that page (will ask for service tag) and download the newest driver. Install the driver and test the printer. Do not forget to make it the default printer.
If none of these options work, check if your still under warranty and contact dell. Otherwise, you need to send it in for repairs...but most likely, it is more cost effective to buy a new one. Your choice.
11/4/2019 7:05:23 AM •
on Nov 04, 2019
My dell A940 printer will not turn on. It was working fine but now the machine will not turn on. It appears that there is no power reaching the machine. I plugged it to other sockets and moved the
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11/4/2019 5:18:47 AM •
on Nov 04, 2019
How do I fix and avoid paper jam error issues in a Dell printer?
Fix and avoid paper jam error issues in a Dell printer-
Paper jam is one of the most common issues among all brands printers. Dell printers also show such issues and you will be indicated this error by the light or beep noise when a paper stuck inside. To avoid such issues on your Dell printer or fix the paper jam problem read here
the useful tips that would be helpful to utilize Dell printing service with better efficiency.
Watch this video and fix paper jam issues in your dell printer: https://youtu.be/4nGBQ0H1RQw
My computer says no communication exists between
Hi Marthawinter, I support the advice given by the first installer, please remove you telephone number.
You appear to have tried most of everything, if your printer has excess to use a USB to printer cable, I suggest this is your best way to proceed. Once you have achieved connection via this medium, you can then avail of a wireless selection.
If not, find the wireless set up on your printer and press the WPS button on the printer this should allow connection.
1/14/2018 2:46:43 PM •
on Jan 14, 2018
Need lamp or bulb for scanner or copier
You will need to call the Dell Spare Parts department to see which part you actually need. I dont believe it is just a bulb or lamp. The number to call is 1-877-717-3355. US
Dell Social Media and Communities
10/6/2015 3:47:37 PM •
on Oct 06, 2015
Unable to scan text doc to Word
hi i thing your software is corumpt and you nead to reinstall it. when you buy your printer you have the cd whit it. but if you don't find it you cant download the torrent of ocr
bye and good look
9/16/2015 6:20:41 AM •
on Sep 16, 2015
Cartridge error 50C on Dell printer A940
Can you pull out the catridges and make sure you have taken the plastic off the gold strips properly. That can cause errors as there will be no connection to the printer. I hope it's a simple solution and this helps you
7/31/2014 8:32:42 AM •
on Jul 31, 2014
Error message 50c on printer
I had the same error message 50c and "color Ink low". I knew that I still had Black Ink, and that is what I just needed for the moment, so I removed the color Ink cartridge and it started working. You'll get a message 'print cartridge missing' but just press continue.
Hope this helps,
7/31/2014 8:10:03 AM •
on Jul 31, 2014
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