(1) Check you have about 6 inches clearance at the back of the printer (2) When loading the CD Tray, Align the arrows then when the printer starts to feed the tray, give the tray a gentle push towards the back of its direction of travel. That seems to help on my R200
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Try to troubleshoot compatibilty. Right click the program icon of print cd then click troubleshoot compatibility, click try recommended settings, click start the program, click yes to run the program, if it works save the setting. If it doesn't work try to download print cd version compatible with windows 7.
Goodluck.
I have R265 ... make sure the tray is set up in the corner and aligned properly. and check if perhaps there's a corner of the tray missing due to an accidental damage or something and the lases senses it's not there, which causes the printer to think it's not aligned right
I was able to install the original XP status monitor from the CD, onto Windows Vista Home Premium.
On the install cd, you need to open the 'STM3' folder under whatever language you are installing, 'English' in my case. There are several .exe files in that folder:
E_S1LAC2.EXE
E_SCHK02.EXE
E_SIINS2.EXE
E_SPSU02.EXE STMSETUP.EXE
For each of these, right click on the file, and choose 'Properties'. Under the 'Compaitbility' tab, choose 'Run this program in compatibility mode for:' - Windows XP (Service Pack 2).
Then run the 'STMSETUP.EXE' file, and it should install properly, and work. Although I cannot guarantee that it will work on your system, or that it will not have any negative effects on your computer.
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