If V65C5215 is the F.C.C. I.D. of the cell phone, then you need the manual for the Kyocera Hydro EDGE. The manual is available from the manufacturer's product page: https://www.kyoceramobile.com/hydro-edge/ . Scroll down to the Hydro Edge in-depth section and select the manual for your carrier. The direct link to the manual for the phone from Sprint is https://www.kyoceramobile.com/hydro-edge/Hydro_EDGE_User_Guide_Sprint_en.pdf . For Boost Mobile, try https://www.kyoceramobile.com/hydro-edge/Hydro_EDGE_User_Guide_Boost_en.pdf .
I hope this helps.
Cindy Wells
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