20 Most Recent Kyocera Zio M6000 Cricket Questions & Answers


Kyocera Zio... | Answered on Jul 18, 2014

Use the following steps to delete bookmarks from your Android browser.
  1. Launch your Android web browser.
  2. Tap the bookmarks icon in the top right corner.
  3. Tap and hold the bookmark you want to remove, until a window pops up.
  4. Select the Delete bookmark option, then tap OK.
Use the following steps to delete bookmarks from your Google Chrome web browser.
  1. Launch your Google Chrome web browser.
  2. Tap the icon in the upper right corner, and select Bookmarks.
  3. Tap and hold the bookmark you want to delete, until a menu pops up, then select Delete bookmark.

Kyocera Zio... | Answered on Jun 24, 2014

do a factory reset. that may help you solve your problem

Kyocera Zio... | Answered on Jan 10, 2014

Dial ##4357*
Select "view"
Scroll down to select "reset".
Six digit code: "000000"
Click OK
Phone will reboot.
Dial *228
Hope this works!

Kyocera Zio... | Answered on Dec 05, 2013

Take your memory card out of phone. You will need to do a hard reset. This will wipe anything you have downloaded to the phone itself so keep this in mind. With phone off hold your green and red buttons down along with the volume down "at same time" until the phone powers on. This will reset your pbone back to when you first got it.

Kyocera Zio... | Answered on Nov 21, 2013

Hi Penn,

My name is Ryan and I work on behalf of Cricket. Does this happen while charging the phone via power outlet? Be sure that the battery is fully charged and please try removing battery and with a clean smooth cloth, wipe the battery connection points on the battery and back of cell phone device. Replace and turn back on. If you continue to experience issues, please visit a full service corp. Cricket store location for hands and assistance.

Ryan on behalf of Cricket

Kyocera Zio... | Answered on Nov 21, 2013

you need to reset your phone and put your email address again make sure it is not in roaming

Kyocera Zio... | Answered on Oct 06, 2013

It sounds like the sim card is not installed correctly, or not at all?
Is this a new phone, or did this behavior just start with an existing phone that was previously working?
If it's new, follow the instructions in your manual to make sure you have correctly installed the sim card for your cricket service.
If this is new behaviour on an old phone, try removing the battery for 30 seconds and restarting the phone. Try removing the sim card and reinserting it. Make sure you are in an area with a good signal when you reboot.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Kyocera Zio... | Answered on Oct 03, 2013

You will have to reset your Google account by going here: https://www.google.com/accounts/recovery?continue=http%3A%2F%2Fwww.google.com%2F%23q%3Dgoogle%2Bstarbucks%2Bnutrition%2Bfacts%26hl%3Den%26safe%3Doff
If you are concerned about security of the link above, navigate to Google's website and click on "Sign in" then click on "Can't Access your account?"
You will be able to reset your Google account there. Then use the log in information to unlock your phone.
If this was helpful, please rank me a 4.

Kyocera Zio... | Answered on May 10, 2013

I had the same problem but I held the power button for about 30 seconds or until it stopped blinking then I hit the power button again shortly after then it worked. I hope this solves your problem also.

Kyocera Zio... | Answered on Oct 30, 2012

remove its battery and also remove the memory card and cell phone chips continued to test by replacing the memory chips and other mobile phone card and then turn, if you can not try to open the menu over the computer via Bluetooth, if you still can try to try and re-install resset soffwer

Kyocera Zio... | Answered on Oct 06, 2012

Hard Reset --> Dial ##4357* nd then type code 000000

Or Else

Menu-->Settings-->Factory data reset-->Reset Phone

Kyocera Zio... | Answered on Sep 05, 2012

What I have found through researching the problem is that you will need to reset your phone.

First go here and download the Android SDK


Unzip the android-sdk-windows folder and place it on the root of your C: drive.

Then open up a blank command prompt window

(in windows 7 Open the Start Menu.Click on All Programs, Accessories, and on Command Prompt., or

To open a Microsoft MS-DOS command prompt shell window, click the Windows Start menu (located at the very lower-left corner of your computer's desktop) and select "Run...".

Then if you are using Windows XP or Vista or Windows 7, type cmd into the Run box and click "OK". You could also type cmd.exe

Otherwise, if you are using an older version of Windows, type command into the Run box and click "OK". You could also type command.exe

Once your command promt window is open

type cd\android-sdk-windows.

Then type cd tools.

Now boot up your phone into usb fastboot mode by starting with it powered off,

hold volume up, end, trackball and power all together.

You should see some text on the screen with "USB Fastboot Mode" at the top of the screen.

Plug it into your computer using the USB cable.

Now back at the command prompt window type fastboot -w.

This will erase the user data and cache partitions and your phone will be factory reset.

Once that is done it will give you a success message.
type reboot into the command prompt window and you will be good to go.

Hope this helps


Kyocera Zio... | Answered on Jun 29, 2012

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