You have a small piece object stuck inside the printer wheels. turn off (unplug) printer. then get a small piece of plastic. I use half of a thin plastic binder or any thin plastic you can find about the thickness of 2 sheets of paper. must be rigid plastic not flimsy. ((Even a pice of cardboard same thickness (2sheets) of paer will do the trick)) insert this from the back of printer where paper goes in and you should see the jam come out at the bottom of the printer. be very careful(gentle) as these wheels can become dislodged or break if you are very rough with them. once removed you may also want to turn pringter upside down (again carefully) they are light but just be careful. this may help to remove debris. Once cleared and printeing properly... always remove paper when not in use and cover top of printer with a towel. This will prevent pet hair etc from getting into the wheels (feeder of printer and extend the life of your printer. Although they seem to be cheaper to buy a new one when the ink runs out sometimes LOL :)
Hope this helps
Roty :)
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