I need help faxing. It is saying incomplete transmission followed by ADF?

Dear Joan
since the model was not mentioned its difficult to say but in most cases the fax is having a ADF (automatic document feeder). Few of then scan the face downward and other face upward.
test yourself by putting the document at ADF face upward and copy it, if copy comes as original, then put all 10 pages face upward in the ADF. press OHD(on hook dial) or SPK PHONE, dial the fax no. get the the fax Rx tone press START. Also you you can dial the fax no. and press start from memory.(as it will scan to memory and then fax).
Thanks.

Check sensor flag at ADF and CLEAN the ADF roller(s) and separation pad.

Is this a new problem with a new printer, or did faxes used to work okay until now?

Incomplete transmission means fax could not be sent. Many causes.

1. Error on recipient's end or in phone line (fax machine down, too much line noise, etc.)

2. Bad phone cord or bad phone jack on your end.

3. Make sure the phone cord from the wall is securely plugged into the right telephone port on the printer. There are 2 jacks; the important one is lableled "L" for telephone Line In. The other port (with a telephone symbol next to it) is optional, and is to connect to a telephone (only works if you have a phone line already plugged into :L" port).




4. Other causes: see http://www.fixya.com/support/t8747814-canon_pixma_mx860_stopped_sending_faxes

Solution: Sending faxes on an MX310

Sending Faxes

The operation flow of sending faxes is as follows.

1. Load the original on the platen glass or on the Automatic Document Feeder (ADF).
   
   Platen Glass
   

   1. Lift the document cover (1).
      
   2. Place the original in landscape orientation and align the upper corner of it with the alignment mark (2) as shown in the figure below.
      
      
      
   3. Gently close the document cover.
      

ADF

1. Remove any documents from the Platen Glass.
   
2. Open the Document Tray.
   
   
   
3. Load the document in the ADF.
   Load the document with the side you want to copy, scan, or fax facing up in the ADF.
   
   
   
4. Adjust the Document Guides to match the document width.
   
   
   
   

1. Press the button.
   
   

2. Adjust fax settings as necessary.
   
   

3. Start faxing.
   

   1. Dial the recipient's number using the numeric buttons or coded speed dialing.
      

   2. Press the button for color sending, or the button for black & white sending.
      
      Note: Color sending is available only when the recipient's fax machine supports color faxing.
      
      

   3. If the document was loaded on the Platen Glass, the following message will appear. Load the next page on the Platen Glass.
      
      
      
      

   4. If you have only one page of document to scan, go to step 5.
      

   5. Press the same button as you pressed in step 4b.
      

   6. Repeat steps 4c through 4e until all pages of the document have been scanned in and then go to step 5.
      
      

4. Press the button.
   
   

5. To cancel sending a fax, press the button. To cancel sending a fax while it is being sent, press the button, then follow the instructions on the LCD.
   

Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
Adjusting the Scan Contrast

Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among three contrast levels.

1. Press the button.
   
   

2. Press the button.
   
   

3. Press the (left) or (right) button to select the contrast.
   
   
   
   

4. Pressing the (left) button decreases the contrast, and pressing the (right) button increases the contrast.
   
   

5. Press the button.
   

Adjusting the Image Quality (Fax Resolution)

You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.

1. Press the button.
   
   

2. Press the button two times.
   
   

3. Press the (left) or (right) button to select the resolution.
   
   

STANDARD:

Suitable for text-only documents.

FINE:

Suitable for fine-print documents.

PHOTO:

Suitable for photographs.

1. Press the button.
   

Return to Start Faxing

Back to the Top of the document

Dialing the Coded Speed Dial

1. Press the button.
   
   

2. Press the numeric buttons to enter the two-digit code (00 - 19) assigned to the number you want to dial.
   
   

3. Press the button for color sending, or the button for black & white sending.
   
   
   Note:
   * Color sending is available only when the recipient's fax machine supports color faxing.
   * To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being sent, press the Stop/Reset button, then follow the instructions on the LCD.
   

Sending Faxes
Automatic Transmission
1
Place the original face down in the
ADF.
2
Enter the fax number using One
Touch (FAX models only), Speed
Dial, Search or the dial pad.
3
Press
Fax Start
.

Plug the phone line into the plug marked L on the back, make sure you are dialing the full number, The fax won't work in an office with digital phone service, you need an analog phone line like at home. In fax setup you need the type of dialing set properly, tone or pulse dialing, check also with Canon support, 1-800-828-4040

It means No Good. 5 possibilities:

Receiving machine unplugged
Not a fax number
Wrong fax number
Busy signal
Digital Phone Line

You say it makes copies without the stripes. Do you use the automatic document feeder (ADF) when you make copies, or open the top and lay the paper on the platen? If you get stripes when using the ADF, the ADF scanner area needs to be cleaned. It's the smaller glass area to the left of the main platen glass. Use a damp cloth and remove any dirt or debris.

This document covers the basic fax functions of the HP Officejet 6100 series. The HP Officejet 6100 series can perform the following functions:

• Send and receive paper faxes.
• Send and receive color faxes. Color faxes can be sent only to color fax capable machines. If a color fax is sent to a black-and-white only fax machine, the HP Officejet sends the fax in black and white.

See Figure 1 below to identify the buttons in the Fax area of the front panel. Figure 1: Identifying the fax area of the front panel 1- Turns Auto Answer on or off 2- Scrolls through speed-dial entries 3- Redials the most recently dialed number 4- Dials fax numbers, enters text, and specifies menu items. 5- Starts a fax 6- Changes the fax resolution 7- Dials one-touch speed-dial numbers Fax settings Most fax settings are configured during installation through the Fax Setup Wizard. These settings, and some additional options, can be accessed through the front panel menu (see Figure 2). Figure 2: Changing fax settings from the front panel menu

1. Menu: enters the menu system.

2. Right and left arrows: navigate the submenus and options.

3. Enter: selects a submenu or option.

4. Cancel: exits from the menu. Sending a fax To ensure the best quality when sending faxes in color, use a color original instead of a color copy. Follow these steps to send a fax:

1. Load the original. Load originals directly on the glass or in ADF. For multi-page faxes, you must use the automatic document feeder (ADF). Loading original on the glass Place the original, print-side down, on the front-right corner of the glass. Loading original on the glass Loading original in the ADF Place the original, print-side up, in the ADF. Adjust the paper-width guide to fit the original. Loading original in the ADF
2. Enter the fax number using the keypad. Dial the number just as you would from a telephone (dialing 1 before an area code, etc.)
3. Press Start Fax Black or Color.
4. If there is no original in the ADF, the display will read, "Send from Glass? Press 1 for Yes or 2 for No"
   • Press 1 to scan the document from the glass.
   • Press 2 to load the document in the ADF. The display will read, Load original, then press Enter .

The fax transmission speed was set to 14400, we have solved the problem by putting down transmission speed to 4800 and now emission works without troubles.