20 Most Recent Brother IntelliFax-2820 Laser Fax Questions & Answers

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What does comm error 20

This means that your Brother machine experienced a communications error when sending or receiving a FAX. This is generally caused by either interference on the line, phone line connection or another device on the line.
Try resending the documents and see if the message no longer appears.

If the message still appears, there may be a problem with the way the Brother machine is connected or you may have a bad telephone line. Disconnect any other equipment on the telephone line, i.e. answering machine, modem, extra telephones, switching devices, adapters, etc. Make sure the telephone line is connected directly from the jack (socket) on the Brother machine labeled "Line" to the telephone wall jack (socket).
Try resending again. If the transmission is successful, the problem was created by the connection of the Brother machine and the other devices on the line. Reconnect the other pieces of equipment one at a time to see which is causing the problem. If the error continues to appear on the report, try connecting the Brother machine to a different telephone line or have the line checked by the telephone company.
11/12/2021 5:49:21 PM • Brother... • Answered on Nov 12, 2021
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LCD display not working on

If you don't see the LCD display, try looking at from different angles, like barely from bottom of screen. See if you see it from drastic angles. If so, you can reset the LCD ribbon and get it back to normal. The control top part with the LCD screen and all buttons can come off. There is a plastic slide on the right that pops off, then two arms in the back will slide off when it is lifted nearly vertical. Be careful of a small cable on the left. Just turn the whole unit over and remove the three screws. Then carefully lift the black bottom piece by detaching it from clips holding it on. Flathead screwdriver works best. After you lift the black bottom cover you will see the small ribbon in the middle of the board going to the LCD screen. Unplug that ribbon, wipe it off with a cloth, then reset it. Put everything back together and the LCD screen should come back on. 20210824_151141-tj0ehozyy5nlvh55fotshyp5-6-0.jpg
8/25/2021 2:30:24 AM • Brother... • Answered on Aug 25, 2021
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What we can do for brother fax-2820 " DRUM ERROR"

open front cover with the machine on and press the options key.message will appear replace drum unit then select 1 for new.close cover
8/1/2021 7:17:37 AM • Brother... • Answered on Aug 01, 2021
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White lines while sending/copying

Everything seems to indicate a dirty 'corona wire'. This seems to be the most common cause of vertical white lines running the length of a page when copying/sending. Below is a link to the User's guide for your machine with instructions for cleaning the corona and other care when using your fax machine. Best of luck.
Greg
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_IntelliFax_2820_2920_MFC_7220_7225N_EN_1344.PDF

8/23/2019 5:01:59 AM • Brother... • Answered on Aug 23, 2019
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Toner Reset

Be the first to answer 4/21/2017 10:06:03 AM • Brother... • Posted on Apr 21, 2017Be the first to answer
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Factory Default Settings

Press Menu * 2864 (within 2 seconds) [MAINTENANCE MODE] press 01 (INITIALIZE)
3/28/2017 1:31:26 PM • Brother... • Answered on Mar 28, 2017
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Paper jams at pickup from tray

Hi Make sure the paper tray (cassette) is not missing the small separation pad with the spring. It is part of the paper cassette. the roller may be worn so cleaning it might not help. Lawrence
10/25/2016 7:54:05 AM • Brother... • Answered on Oct 25, 2016
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How to clean the roller at the back because I received all the fax are full of ink,after clean the black is ok but the second page are become black again

you can clean with alcohol and a q-tip, sounds like you have a bad toner cart. or fusing unit is bad
1/8/2016 2:10:55 AM • Brother... • Answered on Jan 08, 2016
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Paper keeps getting stuck

Get some paper dust cleaning paper from a an office supply company and run a sheet thru it a few times. It's sticky and will clean the rollers.
6/20/2015 10:29:19 PM • Brother... • Answered on Jun 20, 2015
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Error message "close back cover"

1. Maybe a Paper Jam below the drum 2. A lever on the inner back cover is missplaced
3/16/2015 6:22:45 PM • Brother... • Answered on Mar 16, 2015
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AFTER CHANGING A CATDRIGE MY PRINTER IS NOT COPING WHY

Is it a name brand cartridge or a cheaper knock off? Some printers won't recognize a different cartridge even if it is the same size and shape. They make them that way so you have to buy the makers cartridge.
12/3/2014 4:23:47 PM • Brother... • Answered on Dec 03, 2014
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How to fax within a company?

What do you mean ?
11/29/2014 9:40:57 AM • Brother... • Answered on Nov 29, 2014
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Question about Brother IntelliFax-2820 Laser Fax

make sure the receive mode is Fax or Fax/Telephone and it will work
11/29/2014 9:39:47 AM • Brother... • Answered on Nov 29, 2014
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There is no LCD readout. There is power. How do I get the message back?

LCD is Faulty. Replace it
11/29/2014 9:38:59 AM • Brother... • Answered on Nov 29, 2014
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