20 Most Recent Brother IntelliFax-2820 Laser Fax Questions & Answers

Everything seems to indicate a dirty 'corona wire'. This seems to be the most common cause of vertical white lines running the length of a page when copying/sending. Below is a link to the User's guide for your machine with instructions for cleaning the corona and other care when using your fax machine. Best of luck.

Brother... • Answered on Aug 23, 2019

Press Menu * 2864 (within 2 seconds) [MAINTENANCE MODE] press 01 (INITIALIZE)

Brother... • Answered on Mar 28, 2017

Hi Make sure the paper tray (cassette) is not missing the small separation pad with the spring. It is part of the paper cassette. the roller may be worn so cleaning it might not help. Lawrence

Brother... • Answered on Oct 25, 2016

you can clean with alcohol and a q-tip, sounds like you have a bad toner cart. or fusing unit is bad

Brother... • Answered on Jan 08, 2016

Get some paper dust cleaning paper from a an office supply company and run a sheet thru it a few times. It's sticky and will clean the rollers.

Brother... • Answered on Jun 20, 2015

1. Maybe a Paper Jam below the drum 2. A lever on the inner back cover is missplaced

Brother... • Answered on Mar 16, 2015

Is it a name brand cartridge or a cheaper knock off? Some printers won't recognize a different cartridge even if it is the same size and shape. They make them that way so you have to buy the makers cartridge.

Brother... • Answered on Dec 03, 2014

What do you mean ?

Brother... • Answered on Nov 29, 2014

make sure the receive mode is Fax or Fax/Telephone and it will work

Brother... • Answered on Nov 29, 2014

you have an obstruction either a piece of paper between the rolllers or the secondary feed rollers are not turning.... open the machine and follow the feed path ...take a piece of paper and manually feed the paper with the machine in the off position look at the feed rollers then the secondary rollers( usually two small rods with rubber sleeves kissing each other ...if you can look at the sides on the machine( inside the cover) see if the gears ( usually white ) can turn or mesh correctly... if you do not see any obstruction then these rollers are not turning when they are supposed to when you press the print button. 90 percent of these problems are paper jams if no jam something is not activating the feed rollers

Brother... • Answered on Sep 05, 2014

I spoke with Brother and one of the options was to open the cover, push options, push start, and then 1, then 1 again. If accept comes up, select. Then close cover and try again.

Brother... • Answered on Aug 23, 2014

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