Incoming fax can not receive incoming faxes. we are able to fax out and receive confirmation. If you call our fax number you can hear the buzz of fax connection but. we do not receive. When you try to fax you will receivve a communication error.

You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.)
If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
device memory until the copying finishes. This can reduce the number of fax pages stored in memory.
This section contains the following topics:
• Receive a fax manually
• Set up backup fax reception
• Reprint received faxes from memory
• Poll to receive a fax
• Forward faxes to another number
• Set the paper size for received faxes
• Set automatic reduction for incoming faxes
• Block junk fax numbers
• Receive faxes to your computer (Fax to PC and Fax to Mac)
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax.
NOTE: You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is:
• Directly connected to the device (on the 2-EXT port)
• On the same phone line, but not directly connected to the device
NOTE: The automatic document feeder must be empty to receive a fax. If there are documents in the ADF, then the device will not be able to receive incoming faxes.
To receive a fax manually
1. Make sure the device is turned on and you have paper loaded in the input tray.
2. Remove any originals from the document feeder tray.
NOTE: The automatic document feeder must be empty to receive a fax. If there
are documents in the document feeder, then receiving the fax will be
unsuccessful.
3. Do one of the following to answer a fax manually:
• Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers.
• Turn off the Auto Answer setting so that the device does not automatically
answer incoming calls.
4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a. Press START FAX Black or START FAX Color on the device control panel.
b. When prompted, select Fax Receive.
NOTE: Depending on your country/region, the device might receive the fax
automatically when you hear fax tones from the sending fax machine.
6. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

Introduction The HP All-in-One can receive faxes automatically or manually depending on the Auto Answer setting. If the Auto Answer option is set to On (the default setting), the HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings). Refer to the given instructions to receive faxes automatically or manually. Receiving faxes The HP All-in-One can receive faxes automatically or manually. Receiving a fax automatically To receive faxes automatically, set the Auto Answer option to On (the default setting). The HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings). Receiving a fax manually If the HP All-in-One has been set up to receive faxes manually (the Auto Answer option is set to Off ), or you answer the phone and hear fax tones, use these instructions to receive faxes.

1. Make sure the HP All-in-One is turned on and you have paper loaded in the input tray.
2. Remove any originals from the document feeder tray.
3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the HP All-in-One answers. Or, turn off the Auto Answer setting so that the HP All-in-One does not automatically answer incoming calls.
4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
   1. Press Start Fax Black or Start Fax Color on the control panel of the HP All-in- One.
   2. When prompted, press the down arrow to highlight Receive Fax Manually , and then press OK .
6. Press Start Fax Black again.
7. After the HP All-in-One begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.
   
   
   Trust this is helpful. Please vote. :)
   
   

Take your incoming phone line and plug it into the place that says "line" on your fax machine. Plug another phone cord into where it says "phone" and connect this to your telephone. Test to make sure you have chosen the right places by dialing a phone number to fax to and listen for the dial tone. If you get a dial tone, then you have set it up correctly.

On the fax machine look for the button that says "menu". Push it and use the up and down arrows to navigate the options on the display. Look for fax set up and press "ok" or "enter" on the fax machines keyboard to access this area. Look for "number of rings" and change the fax machine to a number of rings that is less then your voice mail box if you have one. Then close and save your choices.

Have someone send a test fax by dialing your phone number for the line connected to the machine. The fax machine will pick up on the number of rings set and automatically begin receiving and printing a copy of your incoming fax.

You cannot use magic jack.

You can also choose to manually answer an incoming fax if you see that your display on the fax machine says "ringing" or incoming" you can push the "start" button and this will start receiving your incoming fax.

Is the phone line working? Do you have any devices connected to the phone line that pick up before the fax machine? Make sure the machine has paper and is set to FAX or AUTO. Is there a Memory Full error? Clear the memory (Setup > Memory Clear then press Start/Enter. Use the left and right arrows to select the items to remove. Press Start/Enter twice (second time to confirm the choice). Repeat until all memory is cleared that you wish to clear. Then press Stop to exit.)

If you are using the ANS/FAX mode and have an answering machine connected to the extension port, disconnect the anwering machine and switch to FAX or AUTO. Check if the machine receives faxes. Sometimes the extra device causes interference. Call the fax machine from a different phone number and see if you hear the fax tones.

Check that the Junk Fax barrier is off, if the incoming call is from a machine that is not listed in your speed dial database. If you have a distinctive ring, make sure that the Fax machine has learned the ring by pressing Setup go to DRPD. Choose Set and call the fax machine from another phone. The LCD will say Waiting Ring until it gets that call and then once the ring is learned will say END DRPD Setup

I hope these ideas help.

Cindy Wells
(If you have a phone company voice mail service, the faxes may end up stuck in that box. It depends on how many rings the fax is set to wait before picking up versus when the voice mail opens to take the call.)

To print a report:

1. Press the [Menu] button on the Control Panel, until Reports is displayed on the top line of the Display Screen. The Phone Book menu item will be displayed on the bottom line.
   
   
   
   
2. Press the right or left arrow button to scroll until the report or list you want to print is displayed on the bottom line.
   • Phone Book: Phonebook list
   • Sent Report: Sent fax report
   • RCV Report: Received fax report
   • System Data: System data list
   • Scheduled Jobs: Scheduled job information
   • MSG Confirm: Message confirmation
   • Junk Fax List: Junk fax number list
3. Press [Enter] to print the selected information.

Your machine can print reports containing useful information. The following reports are available:

• Phonebook List: This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers. You can print this phonebook list using the [Phonebook] button.
• Sent Fax Repor: This report shows information of the faxes you recently sent.
• Received Fax Report: This report shows information of the faxes you recently received.
• System Data List: This list shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings.
• Scheduled Job Information: This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation.
• Message Confirmation: This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job.
• Junk Fax Number List: This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID.
• Multi-Communication Report: This report is printed automatically after sending documents from more than one location.
• Power Failure Report: This report is printed out automatically when power is restored after a power failure, if any data loss occurs due to the power failure.

NOTE: The lists you have set to automatically print out will not print out when there is no paper loaded or a paper jam has occurred.

Hi ...

There are situations when fax interrupts the telephone conversation. The possible cause of this issue is Remote RX feature on MP 780. There are 3 possible solutions to these problems which are listed below:

I) Change Remote RX ID on MP780

1. Confirm the <Fax> button light is lit. If the light is not lit, press the <Fax> button.
   
   
2. Press <Menu> button. [RECEIVE MODE] will appear on the display.
   
   
3. Press < (left arrow) or > (right arrow) to select [RX SETTINGS].
   
   
4. Press <OK>. [ECM RX] will appear.
   
   
5. Press the < (left arrow) or > (right arrow) to select [REMOTE RX].
   
   
6. Press <OK> twice. The current Remote RX ID number will appear.
   
   
7. Press < or > to select the desired Remote RX ID number. The options are from 00 to 99.
   
8. Alternatively, you can press the numeric keypad to select the number.
   
9. For example, to select [38], press <3> and then press <8>.
   
   
10. Press <OK>.
    
    
11. Press <Stop/Reset> to return to standby mode (date and receive mode will appear).

II) Turn off Remote RX on MP780

1. Confirm the <Fax> button light is lit. If the light is not lit, press the <Fax> button.
   
   
2. Press <Menu> button. [RECEIVE MODE] will appear on the display.
   
   
3. Press < (left arrow) or > (right arrow) to select [RX SETTINGS].
   
   
4. Press <OK>. [ECM RX] will appear.
   
   
5. Press the < (left arrow) or > (right arrow) to select [REMOTE RX].
   
   
6. Press <OK>. The current Remote RX option [ON] will appear.
   
   
7. Press < or > to select [OFF].
   
   
8. Press <OK>.
   
   
9. Press <Stop/Reset> to return to standby mode (date and receive mode will appear).

III) Choosing a receive mode MP780
If you want to receive only faxes automatically with your machine, or you have a dedicated telephone line for fax use only:

• Select [FAX ONLY MODE].
  
  When you receive a fax call: The machine will receive the fax automatically.
  When you receive a voice call: You will not be able to answer the call.

If you receive mainly voice calls and sometimes faxes, or you want to receive faxes manually:

• Select [MANUAL MODE].
  
  When you receive a fax call: The telephone will ring. Pick up the handset and if you hear a beep, press <Black> or <Color> on the machine to receive the fax.
  When you receive a voice call: The telephone will ring. Pick up the handset to answer the call.
  For remote receiving: If you are far from your machine, dial 25 (the remote receiving ID) on your telephone to receive faxes. (Telephone being used, such as a base station for a cordless phone, must be connected through the MP780 for the remote receiving function to work.)

If you want to receive voice messages on your answering machine and receive faxes automatically:

• Select [ANS.MACHINE MODE].
  
  When you receive a fax call: First the answering machine connected to your MP780 will respond to an incoming call, and then the MP780 will receive faxes automatically.
  When you receive a voice call: The answering machine connected to your MP780 will respond to an incoming call.

If you want to receive faxes automatically as well as voice calls:

• Select [FAX/TEL AUTO SW].
  
  When you receive a fax call: The machine will receive the fax automatically.
  When you receive a voice call: The machine will ring. Pick up the handset to answer the call.

If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) Service with your telephone company (US only):

• Select [DRPD].
  
  When you receive a fax call: The machine will ring according to the ring pattern you have chosen and receive the fax automatically.
  When you receive a voice call: The machine will ring according to the ring pattern you have chosen. Pick up the handset to answer the call.

Dont' forget to vote if this helps .... Cheers :)

Link
Receiving a fax You can choose to receive a fax automatically, manually, or through an answering machine.
Note: For your All-In-One to receive a color fax, the machine from which you are receiving must also support color faxes.
Automatically Recommended for a dedicated fax line
Your All-In-One automatically accepts incoming faxes using the automatic answering mode. When the Auto Answer light is on, the All-In-One receives a fax after the specified number of rings set in the Options menu.
To set a number of rings for the automatic answering mode:

1. On the control panel, press Mode repeatedly until Fax is selected.
2. Press Options until ANSWER FAX WHEN appears.
3. Press + to choose After 1 ring, After 2 rings, After 3 rings (default), or After 5 rings.
4. Press Select.
5. Make sure the Auto Answer light on the All-In-One is on.

When the number of rings that you set is detected, the All-In-One automatically receives your fax.
Manually Recommended for a shared fax and telephone line
You can choose which incoming faxes to accept by setting your All-In-One to manual answering mode.

1. Make sure the All-In-One Auto Answer light is off.
2. Press *9* on the telephone after you answer the telephone and hear fax tones.
3. Hang up the telephone.

The All-In-One receives your fax.
Answering machine Recommended for a shared fax and telephone line
To receive a fax with an answering machine connected to your All-In-One, set the answering machine to answer incoming calls before the All-In-One does. For example, if you set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.

1. On the control panel, press Mode repeatedly until Fax is selected.
2. Press Options until ANSWER FAX WHEN appears.
3. Press + until After 5 rings appears.
4. Press Select.
5. Make sure the Auto Answer light on the All-In-One is on.

When a ring is detected, the answering machine picks up the call.

• If a fax is detected, the All-In-One receives the fax and disconnects the answering machine.
• If not, the answering machine completes the call.

Note: You must set up the equipment as shown in connecting to an answering machine.

I need help with my MFC 240 c Brother printer. I cannot send faxes or receive faxes. I do not know how to set the setting. Plus I lost my book that went with it.

OK.

Yes you need to connect to computer to receive and send fax........ Telephone as to connected to dial up modem of the computer if you dont have dial up modem then the faxing wont work.........



About Distinctive Ring Pattern Detection (DRPD)
"Distinctive Ring" is a service provided by some telephone service providers. Two phone numbers are assigned to one phone line so that you will hear different ring patterns for incoming phone calls than for incoming faxes. If you subscribe to this service, follow the instructions below to program your All-In-One to use it.
On the X125:
Press Setup once, then press Menu nine (9) times until DRPD appears on the display.
On the X63:

1. Press Setup once, then press Menu eight (8) times until DRPD appears on the display.
   
2. Press Options until you see Learn, and then press Start/Yes.
   
3. Dial the phone number that you want to use as a fax number. (Do this from a different phone line, not from the line the fax will be installed on.)
   
4. Press Setup.
   
5. Press Menu until you see Fax Receive Mode on the display.
   
6. Press Options until you see DRPD, and then press Start/Yes. The All-In-One detects the ring pattern and answers all incoming faxes on the second ring.