My zen freezes regularly and needs rebooting

Problem could be the combination of a bug that causes the device to freeze and the battery running out. If...
- the player won't turn on
- the player won't connect to PC
- the standard reset action won't work,

plugging the player in the AC charger may pull up the recovery screen which will allow you to proceed and reboot, provided the player has no other eg hardware issues.

have you tried to plug into AC yet? once mine simply refused to turn back on after a nice freeze, the reset hole did not work, and Pc did not recognised the player. It only entered recovery mode (automatically) when I used the AC charger as a last resort. if the recovery screen comes up, select reboot...

Hi you can try going to Creative's web site and downloading there Creative MP3 Player Recovery Tool software and what that does is update everything and most of the time it will fix what the problem . I would try that first.

I hope this helps

I have seen that problem with other Creative players including my old Zen Xtra 30GB. If it is less than 3 months old I would suggest sending it in for replacement. Creative's warranty period is only 90 days. If it is out of warranty, it may cost more to get it repaired or replaced than it is worth. Creative products are great but in recent years their support and warranty policies have gotten horrible and repair costs are usually not worth it.
When mine did that I put it away for a week or so and when I turned it on again, the display worked normally. It started acting up one other time, and I came to the conclusion that it was a heat issue causing my problem. Unfortunately it developed power issues and as I said, they wanted more to fix it after a year than it was worth and I opted for an iPod.
Cheers and best wishes.

I had the same problem. Reinstalling Windows Media Player didn't help; nor did reinstalling the Creative drivers.
But this worked... in Device Manager I uninstalled everything under Universal Serial Bus controllers, rebooted and let Windows reinstall the USB drivers. Had to reinstall my mouse software too, but the Zen is now back to normal.
Hope this helps someone.

You'll need to trouble-shoot your Zen. For detailed instructions on how to troubleshoot your Zen, click here. You may also need to replace your Zen's motherboard.

Reset - do the four things in svc mode

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

read this:
http://www.anythingbutipod.com/forum/showthread.php?t=10960

To put songs on your creative, just use the software that came on the cd. If you don

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Jul 18, 2007 • Creative Labs ZEN Vision:M Digital Media...