20 Most Recent Creative Labs Zen Touch MP3 Player Questions & Answers


I want to download books from my library on to my

The audible file is only for books bought from audible.com. The library books will go into your music folder and be found under albums or artist on Creative players.

One additional tip, you have to get the license to play the library book on your computer and then start playing it on the computer (just the first few words) before transferring the book onto your player. The book has to get the license and be started or it won't play on the player. Something that caused no end of frustration before I figured it out!

1/13/2023 10:12:50 AM • Creative Labs... • Answered on Jan 13, 2023

Dont have my creative zen

If you need to install the drivers for your Zen MP3 player you can go to http://support.creative.com/downloads/?h=7 and download what you need. The very first driver listed includes support for the Zen Touch, so all you need to do is download that driver, open it, and follow the install instructions.
12/19/2022 10:18:06 PM • Creative Labs... • Answered on Dec 19, 2022

Invalid license error message for library audio books. how can I fix?

by validating the license
12/19/2018 10:41:02 PM • Creative Labs... • Answered on Dec 19, 2018

I need a driver for creative zen model:dap-HD0014

from Creative Australia's site, I ended
up at the Australian Creative Support download page (I hope the link
works correctly)


The first download
1. Creative Zen and Jukebox Driver Upgrade version 1.30.03 (1.13 MB)
(actual file name JB3MV2_PCWDRV_US_1_30_03.EXE) installed a driver and
my computer was suddenly able to recognise the Zen... months of
searching over at last!

NOTE: Other countries' Creative sites do not appear to host the file I
downloaded from the Australian site...

Good luck
9/13/2018 10:37:43 AM • Creative Labs... • Answered on Sep 13, 2018

Ripping and transferring dvd to my creative zen w 60 gb mp3/4 player

use a program that rip DVDs and CDs, download it from www.download.com after you download rip the DVD and transfer it to your MP3. Hope this helped you
9/10/2018 11:34:22 AM • Creative Labs... • Answered on Sep 10, 2018

Hi, I have this player

Hi, If you have a lot of Mp3 files. You can use windows media player. It will work with Zen. Just make sure you don't have any viruses on your PC or zen or it will destroy the files and do damage to internal memory. Good luck.
2/17/2018 2:19:13 AM • Creative Labs... • Answered on Feb 17, 2018

Hi, I have a Creative Zen

http://forums.creative.com/showthread.php?t=700611 The above thread contains a successful use of Creative with Windows 7, keep reading down the page. Other suggestions have been to try Vista drivers rather than XP. And there was the inevitable suggestion to use Windows XP mode on Windows 7 (but not all versions of W7 have XP mode.)
8/22/2017 7:41:27 PM • Creative Labs... • Answered on Aug 22, 2017


Be the first to answer 5/12/2017 10:18:02 PM • Creative Labs... • Posted on May 12, 2017Be the first to answer

Creative Zen Touch stuck in "recovery mode"

for anyone else who still have unusable devices and the device is not there for the firmware but it is for anything else do this:

1. Plug in the player.
2. Goto device manager remove it's drivers and remove USB Roots (dont worry they'll all reload)
3. Reboot and unplug the player.
4. After windows loads goto add/remove programs and uninstall windows media player. Select downgrade.
5. If it asks you to reboot do so.
6. Then locate c:\program files\creative and just manually delete the folder you can put it back on if you wish later but it's useless and outdated junk.

Now reboot. Plug the device in and install the firmware.

If this works as good for me as anyone else lemme know.

4/10/2017 11:16:02 PM • Creative Labs... • Answered on Apr 10, 2017

Ear phone out put

This usually happens when your headphones get old. Try getting a new pair and it should work fine!
6/21/2016 2:10:15 AM • Creative Labs... • Answered on Jun 21, 2016

When listening to music it suddenly stopped playing. Screen frozen saying shutting down but nothing happening

That could be a short in your mp3. You should be a small hole somewhere on it that says reset. You would need to get a needle or something that thin and push the button inside the hole and hold it for ten seconds. That should fix your system.
2/25/2015 4:22:30 PM • Creative Labs... • Answered on Feb 25, 2015

How can i rip a dvd and download to my mosaic zen

put the dvd in a dvd drive and open windows media player.

you should be able to choose rip and rip it to the hardrive of your computer. when that is completed connect your zen media player to the computer via usb and choose sync. find the movie and sinc it to the devise.
3/18/2014 3:21:29 AM • Creative Labs... • Answered on Mar 18, 2014
Not finding what you are looking for?
Creative Labs Zen Touch MP3 Player Logo

571 questions posted

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Brad Brown

Level 3 Expert

19187 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers


Level 3 Expert

1124 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Creative Labs Audio Players & Recorders

  • Creative Labs Audio Players & Recorders

Most Popular Question

when listening music suddenly stopped

  • Audio Players & Recorders