20 Most Recent Creative Labs Zen Digital Media Player Questions & Answers


Getting album art

I used MediaMonkey I have successfully encoded over 1000 mp3 with the album artwork interlaced in the ID3 tag. The only issue I have now is that some of the artwork shows up and some doesn't? If I open the same music in a media player that supports album artwork it shows up fine?
4/24/2020 1:55:37 AM • Creative Labs... • Answered on Apr 24, 2020

MY Zen can not be recognized by Windows

First check the connection lead is good. Any fault on that will make any item become "unknown". If you still have problem get Windows to search fr the drivers for it and install them with the disc provided with the Zen.
7/6/2017 11:32:43 AM • Creative Labs... • Answered on Jul 06, 2017

Cant Block Videos?

I switched the hide protection to show and then when i hit menu on the folder i wanted to protected it gave me the option to hide it. Then i went back and choose hide protected and it was gone, works perfectly
9/27/2016 8:50:50 AM • Creative Labs... • Answered on Sep 27, 2016

Can I put a bigger SD card in my Zen ?, I currently have a 2G card in

I don't understand
3/25/2016 9:54:36 AM • Creative Labs... • Answered on Mar 25, 2016

Zen creative freezing problem (+video)

I have a feeling your only option is to dismantle and try disconnecting the internal battery. You may lose the data.
11/3/2014 12:28:13 PM • Creative Labs... • Answered on Nov 03, 2014

How do you transfer music to computer?

you can go to a mp3 website and download or if you have music on your mp3 just simply go to where you play your music and hit sync from mp3 or the device
8/3/2013 12:31:10 AM • Creative Labs... • Answered on Aug 03, 2013

My GeneralPlus MSDC MP3 player shows to have music on the sd card but the player won't play

MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
1/13/2013 8:03:38 AM • Creative Labs... • Answered on Jan 13, 2013

Zen wont turn on or charge

Creative Zen
Try another PC or another USB port
Make sure the hold/lock is not engaged
Check for firmware update on Creative's website
Get Recovery Tool from Creative
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If all else fails, check with this guy:
Creative Zen – Formatting
Step by step instructions for formatting a player
1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.
-Tha Mp3 Doctor
12/29/2012 9:20:11 AM • Creative Labs... • Answered on Dec 29, 2012
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