Creative Labs Audio Players & Recorders - Recent Questions, Troubleshooting & Support

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I have downloaded some videos using Real Player

I think MP4,3GP, MPEG4 Format will be compatible for your music player.Try it now & enjoy videos.

Thanks.
9/17/2021 8:36:28 AM • Creative Labs... • Answered on Sep 17, 2021
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Creative SBS 2.1 370 Speaker.

posted by Sandeep Sharma hai, Here is the solution. when u cut the PCB from both sides u will find 4 cables i.e. green blue yellow and a copper wire coming from woofer and 3 cables white, red, yellow coming from audio lead. connect the green cable to copper cable and yellow to blue coming from woofer. Now take white cable coming from audio jack.connect this with yellow blue cables of woofer. Now attach Red and Yellow, connect these to green and copper cables of woofer and enjoy. if problem persist then make experiment to make interchanges with red white yellow coming from audio lead to the 2 sections of woofer side. woofer connections green/copper and yellow/blue remain same. posted by Sandeep Sharma [email protected]
8/3/2021 11:27:52 PM • Creative Labs... • Answered on Aug 03, 2021
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10answers

Creative Speaker Of Model SBS-370 The Volume Control is not working, How to directly Connect those two Wires connected to Volume control,bypassing the Volume Control Switch

1. connect:Both Ground (copper wires) with Green wire2. Connect Red with Blue and 3. Connect White with YellowThis will give Stereo Output.
7/18/2021 6:32:44 PM • Creative Labs... • Answered on Jul 18, 2021
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4answers

Dark screen for my creative zen?

The previous poster is right; I do repairs on these all the time, and the most common problem is a cracked screen. The crack is on the back so you can't see it. The screen will need to be replaced. 
7/5/2021 3:36:20 AM • Creative Labs... • Answered on Jul 05, 2021
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3answers

Volume Control Unit has gone bad

The volume control is nothing more than small complicated rheostat. If you don't know electronics take it to a radio repair shop. Just tell the repair guy to build you a new one using the old cord. That is if the cord is not what is bad! Take the entire unit with you. For a trained repair man it should be a easy thing to rebuild. I own a P7800 and if the control unit should break that is just what I would do.
6/28/2021 10:59:11 AM • Creative Labs... • Answered on Jun 28, 2021
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1answer

How to repair Creative Inspire Speakers 2.1 Volume Control Wheel?

Clean the contact surfaces inside according to: https://www.youtube.com/watch?v=lNW3IlnG9ak Worked for my P580 volume control unit.
6/28/2021 10:58:53 AM • Creative Labs... • Answered on Jun 28, 2021
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Creative zen says Playback error

I had the same problem: "Playback error", and nothing i did, helped. But when i pushed the reset buttom, below the on/of button, it turned of, and when i switched it on again, it worked. Maybe you could try again?

Otherwise I say this on YouTube, but thought it was a little drastic ;-)" />
4/27/2021 5:40:41 AM • Creative Labs... • Answered on Apr 27, 2021
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All I need is the control pod for the Gigaworks S750

I had an extra one but I sold it. According to creative labs they do not sell any replacement parts for the speaker systems. The best suggestion that I can give is to check craigslist and ebay for the control pods.
10/19/2020 2:02:32 PM • Creative Labs... • Answered on Oct 19, 2020
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Gigaworks G500 - No sound from speakers.

There may be a short in the wires. That's what happened to my speakers and i just had to buy new speakers.
10/19/2020 2:02:20 PM • Creative Labs... • Answered on Oct 19, 2020
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Creative labs gigaworks g500

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&Item=270456737725&Category=3702&_trkparms=algo%3DLVI%26its%3DI%26otn%3D1
10/19/2020 2:02:12 PM • Creative Labs... • Answered on Oct 19, 2020
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1answer

My system powers up then

There really is not a way to replace the power supply for speakers. I would have to suggest you contact their tech support at 800-998-1000
10/19/2020 2:01:26 PM • Creative Labs... • Answered on Oct 19, 2020
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I have a Creative Gigaworks S700 i have checked both fuses still no power to control box

Stupid question: does the sound still work? it could be the LED just died after continual use (rare, since they last a long time, but not uncommon). If not... it could be the controlling circuit board died. In which case, unless you have electronics repair experience, it would be probably more worthwhile to just replace the speakers, as pricey a model as it is.
10/19/2020 2:01:12 PM • Creative Labs... • Answered on Oct 19, 2020
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1answer

Speakers had been working fine for about a month.

uninstall and reinstall the sound driver and see if it works if that does not work try the same speakers to different sys. and check if it works the port of the sound card might have gone bad and if the same problem with other sys. speakers had gone bad.
10/19/2020 1:59:03 PM • Creative Labs... • Answered on Oct 19, 2020
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PMC Firmware Corrupted, Try to install new firmware 1.03, can't

remove the device then runn the program and when it asks you to connect the device then connect it if that doesnt work please post an aditional comment and i'll see if i can help you out more :)
8/4/2020 4:24:13 PM • Creative Labs... • Answered on Aug 04, 2020
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Getting album art

I used MediaMonkey I have successfully encoded over 1000 mp3 with the album artwork interlaced in the ID3 tag. The only issue I have now is that some of the artwork shows up and some doesn't? If I open the same music in a media player that supports album artwork it shows up fine?
4/24/2020 1:55:37 AM • Creative Labs... • Answered on Apr 24, 2020
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I need to buy volume control for this creative speaker unit

Hello You can find any type of controllers online anywhere ebay/Amazon or according to me Aliexpress Homepage It's the biggest and cheapest worldwide suplier. Just type the correct name into the searchbox and thats it Enjoy
3/28/2020 5:52:04 PM • Creative Labs... • Answered on Mar 28, 2020
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I want to check creative sbs 2.1 370 subwoofer

Whts is the ohms of this woofer creative sbs 2.1 speakers?
2/27/2020 7:33:26 PM • Creative Labs... • Answered on Feb 27, 2020
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Gigaworks S750

If you check the Creative forums there is a thread there where a few people have started to fix problems like this permanently and they have helped quite a few people fix their problems. I would only suggest checking it out if you have any electronics experience (soldering, and basic troubleshooting minimum). Otherwise I would send it back but keep in mind that this is one of a few common problems with the S750's and you are likely to have other problems in the future unless you take measures to fix the problem that creative has not.

I would also like to point out that your problem would be a short on one of the amp boards after the power regulators, very likely one of the STA575 amplifier ICs. Those are not easy to find but it is possible to find replacements.
2/20/2020 11:28:15 PM • Creative Labs... • Answered on Feb 20, 2020
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Unable to add avi files to to media library

hey,

you won't be able to sync the avi file because your type of avi is not supported in the Zen

if you have the creative software on your computer well go
into the menu and select creative, because I don't have it in front of me I can't tell you where this is though all you have to do is search through and look to find "video converter" it's as easy as that.
all you do is when you find this is browse for you file and say what format you want to format to and start formating. they will ask if you want to sync you finished file to your zen.
12/18/2019 3:21:00 AM • Creative Labs... • Answered on Dec 18, 2019
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Creative Zen Vision: M won't read some .avi files

avi is a container format, they are always different from codecs. obviously, the codec of your avi files can be supported by zen.
check the manual, and change your codec
12/6/2019 1:41:56 AM • Creative Labs... • Answered on Dec 06, 2019
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