Scanner not Scanning

Title: Scanning a document

Hi, at first connect your scanner with your pc then-

?? Install your driver

?? After installation restart your computer.

?? When your computer start, go to "Start " and see the new installed software, open it and choose "Ulead photo Express" any thing which is your scanner supported.

?? Then open your scanner and put document into the scanner.

?? Close the cover.

?? In scanner a scan button is there , just push it.

?? Scanning will be start automatically.

Thanks!

This correction is listed on the Canon website. Lock Switch Make sure to unlock the scanning unit before turning the machine on.

1. Lift the document cover open.
   
   
2. Slide the scanner lock switch to the release mark.
   
   
   Caution : Make sure to unlock the Scanning Unit (Printer Cover) before turning the machine on.Before transporting the machine, always lock the Scanning Unit (Printer Cover) by moving the Scanner Lock Switch towards the lock mark.
   
   
   
   
   
3. Close the document cover.
   
   
4. Press to turn off the machine.
   
   
5. Wait approximately 5 seconds then press to power back on the printer.

Basically, you can use the scanner in two ways. Please open the scanner cover and place the document or image you want to scan face down.

1. Press the SCAN button (color button = color scanning, black button = monochrome scanning). then your scanner will scan the document or image in the scanner tray.

2. Go to the scanner program installed in your computer when you installed the printer. Open it and then click the command button SCAN.

Note: Make sure that you installed the Scanner software when you installed the printer. Without the software, your scanner will not work. Please reinstall the printer including the scanner software.

Open the scanner cover and place the document to be scanned. Then press the START button the initialize the scanning. But first, make sure that the scanner software is installed.

If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:

1. Close the scanning application (such as PaperPort)
2. Turn off the scanner and the computer
3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
4. Plug the ADF cable back in
5. Turn on the scanner power
6. Turn on the computer
7. Try scanning again

For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:

1. Open the Automatic Document Feeder cover.
2. Remove the jammed paper and close the cover.

If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.

1. Open the Automatic Document Feeder cover.
2. Look for the small black plastic arm
3. When you press on this arm, it should move freely up and down
4. If the arm is stuck down, please contact Technical Support for troubleshooting options
5. Close the ADF cover.

E9 code means there is a paper jam.

Clearing Paper Jams
If your scanner stops scanning due to a paper jam in the Automatic
Document Feeder, a warning dialog box opens after a few
moments.
To clear a paper jam:
1. Press the ADF cover release on the top-left of the scanner
body to open the Automatic Document Feeder cover.
2. Remove the jammed paper and close the cover.
To reduce the number of paper jams, smooth and straighten the
paper before scanning and adjust the guides to the paper size.

This should help. Please let me know if it does. Thank you, Binary Bob

Several ways to control your scanner:

From this HP link
Changing scan settings in HP Director

Scan settings include resolution, output type, and file type. These settings can be changed using HP Director.

1. Open HP Director, if it is not already open:
   • Windows 2000: Click Start , click Programs , point to HP , and then click HP Director .
   • Windows XP: Click Start , click All Programs , point to HP , and then click HP Director .
2. In the Select Device list, select your product, if it is not already selected.
3. Click Settings , and then point to Scan Settings & Preferences .
4. Click the scan setting menu that corresponds to the type of file you are scanning.
   • Scan picture settings : Designed for scanning pictures, including any type of non-text image, such as a drawing, logo, or photograph
   • Scan document settings : Designed for scanning documents
   • Scan preferences : Control scanning preferences, such as automatically straightening crooked images
   • Button settings and Scan to... setup : Control the defaults for the scanner buttons on the control panel of the product
   After selecting the appropriate menu, the corresponding window opens.
5. Change settings as appropriate, and then click OK . The scan setting window closes.
6. Click Scan Picture or Scan Document HP Director to scan with the changed settings.

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From this HP link

Using the Advanced Scanning Features of the HP Solution Center Softwaretoo large to paste - just follow the link above :)

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Here the main site for the scanner - click here

Are you scanning both black and white and color the same way? The ADF (automatic document feeder) uses a different scanning area than when you place the document on the scanning glass. If you open the scanner cover, look to the left of the main scanner glass to the narrow strip used for the ADF. Make sure this narrow strip is clean -- no ink or white-out or scratches. This can make your copies look dirty or smudged.

I had the same problem on a Mac after upgrading OSX (on 10.5.7 now).

Downloaded the newest scanner driver from Canon:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=2610&modelid=13800
and now it scans without delay!

I always scan using MP Navigator, not from the scanner itself: let's me edit the scans and save where I want as .jpg or .pdf.

Yep. I also can't scan using the Samsung SCX-4200, which results in that error

''The scan failed because of a scanner hardware error. Feeder may be jammed. Please correct the error and scan again.''

Richard Betambeau,
Reading, UK