ADF paper jam, when there is none

The ADF is jamming in duplex ? or is the copier jamming in duplex?

Hello Desir,
Try these steps as well:

Clear the paper jam from the automatic document feeder
Follow these steps to clear a paper jam from the automatic document feeder (ADF)

1. Press the Power button to turn off the printer.
2. Disconnect the power cord from the rear of the printer.
3. Remove any originals from the document feeder tray. Figure : Remove any originals
4. Lift the cover of the ADF until it stops.
   Figure : Lift the ADF cover
5. Check for any jammed paper in the rear of the ADF.
6. Gently grasp any jammed paper in the ADF with both hands, and then pull the paper slowly but firmly upward to remove it.
7. Lift the tab located on the front edge of the ADF to raise the ADF mechanism.
8. Gently grasp any jammed paper in the ADF mechanism, and then pull the paper slowly but firmly upward to remove it.
9. Close the ADF cover.

Clean the automatic document feeder
If the product picks up more than one sheet of paper from the automatic document feeder (ADF), clean the rollers and the separator pad in the ADF.
Step one: Clean the separator pad and rollers

1. Gather the following materials:
   
   • A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
   • Distilled, filtered, or bottled water (tap water might damage the product)
2. Remove any documents from the document feeder tray. Figure : Remove documents from the ADF
3. Press the Power button () to turn off the product.
4. Disconnect the power cord from the rear of the product.
5. Lift the cover of the ADF until it stops.
   Figure : Lift the ADF cover
   
   1. The ADF cover
   2. The ADF rollers
   3. The ADF separator pad
6. Find the separator pad.
7. Lightly dampen a clean lint-free cloth with distilled or bottled water, and then squeeze any excess liquid from the cloth.
8. Use the damp cloth to wipe any residue off the separator pad. Figure : The separator pad
9. Find the ADF pick rollers.
   Figure : The ADF pick rollers
10. Use the damp cloth to wipe any residue off the rollers.
11. Dry the rollers and separator pad with a clean, dry, lint-free cloth.
12. Close the ADF cover.

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Thanks,
Nidhish

HI...................


HP ScanJet 4p Scanners - How to Use the Automatic Document Feeder (ADF)
Tips for Using Step 1 - Load the Paper Step 2 - Scan the Document To Scan a Single Page Tips for Using

• Remove any paper from the copyboard glass before using the ADF.
• Straighten any curls or wrinkles from documents before putting them on the document tray. If this is not possible, do not scan these documents using the ADF. Instead, use the copyboard glass or make a photocopy of the documents and scan the photocopies.
• Remove staples, paper clips, and any other materials from documents.
• Avoid documents with tears, perforations, or punch holes.
• Do not use the ADF to scan sheets of uncommon paper or other media, such as the following: - transparencies - gummed-backed paper - magazine pages - lightweight ("onionskin") carbons
• For paper smaller than 5 inches (127 mm) by 7 inches (178 mm) or larger than 14 inches (356 mm) by 8.5 inches (216 mm), use the scanner glass instead of the ADF. Paper smaller than the minimum size may cause a paper jam.
• For paper lighter than 16 lb bond (60 g/m sq) or heavier than 32 lb bond (120 g/m sq), use the scanner glass instead of the ADF.
• Before scanning, always push the front of the ADF downward to the scanner to ensure that the magnetic latches are engaged.

Step 1 - Load the Paper Besides the instructions below, quick reference decals on the input tray and access hatch show the order of steps for paper loading.

1. Turn on the scanner.
2. Ensure the scanner's scanner glass is free of paper.
3. Turn the green paper load lever into an upright and open position. Refer to decal number 1 located on the ADF access hatch.
4. Put the top end of the paper stack face up on the input tray. Refer to decal number 2 and pointer arrows on the ADF input tray.
5. Push the paper stack up against the green document guide and slide it right against the green registration stop, which is in the middle of the paper load window.
6. Turn the green paper load lever 45 degrees into the closed position. This will secure the paper stack. Refer to decal number 3 on the ADF access hatch. The ADF is now loaded and ready for scanning.

Step 2 - Scan the Document The ADF works with many software packages that are compatible with the HP ScanJet color scanners. To scan a document, refer to the user's manual of the software package being used. To Scan a Single Page To scan a single page while the ADF is installed on the scanner, do the following.

1. Remove any pages from the ADF input tray.
2. Raise the ADF.
3. Place the page on the scanner's copyboard glass.
4. Lower the ADF all the way and do the scan.

• LINK OF THE USER MANUAL IS GIVEN BELOW.............

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=25293&prodTypeId=15179&objectID=bps01187

• LINK OF THE DRIVER IS GIVEN BELOW................

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=15179&prodSeriesId=25293

Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)

1. Press <Stop/Reset>.
   
   
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
   
   
   
   
   
3. Remove the jammed page from under the roller to the Feeder Cover side.
   
   
   
   
4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).
   
   
   
   
5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
   
6. Close the Feeder Cover.
   
   Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.
   
   When rescanning the document after clearing the error, rescan it from the first page.
   
   Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
   In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass.
   
   

• If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  
• When rescanning the document after clearing the error, rescan it from the first page.
  
  
  
  

Document jams in the ADF (inner side)

1. Press <Stop/Reset>.
   
   
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
   
   
   
   
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
   
   
   
   
4. Open the Document Cover and pull out the document from the inner side.
   
   
   
   
5. Close the Document Cover.
   
   
6. Close the Feeder Cover.
   
   Note: When rescanning the document after clearing the error, rescan it from the first page.
   

Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

epson artisan 800 keeps saying "paper jam" but there is none.
HELP!!!

E08 error message which indicates papert jam is caused by lose or mis-alligned input paper tray (automatic document feeder).
Resolve issue by powering off the scanner, opening the paper path section, removing the adf, and then re-seating the adf.

Step one: Remove any loose paper

Remove all loose paper from the input and output trays.

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Push the button on either side of the rear-access panel or the duplexer (two-sided printing accessory) and then remove the panel or duplexer.


4. Find any jammed paper inside the product, grasp it with both hands, and then pull it out of the product, toward you.


5. If the product has a duplexer, push the latch on the top of the duplexer and lower its cover.

6. Carefully remove any jammed paper.

7. Close the cover.

8. Reinsert the rear-access panel or the duplexer into the product.

9. Plug the power cord back into the product.

10. Turn on the product.

Step three: Open the top cover and clear the jam

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Open the carriage access door. The carriage moves to the right side of the product.


4. Gently pull the paper out of the rollers.



5. After clearing the jam, close the carriage door.

6. Plug the power cord back into the product.

7. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step four: Clear the jam from paper tray 1

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the output tray and then check for jammed paper in input tray 1.

Use these steps to remove any jammed paper.

a. Raise the output tray.

b. Grasp the jammed paper and pull it out of the product, toward you.

c. Lower the output tray.

5. Plug the power cord back into the product.

6. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, and if paper tray 2 is not installed on the product, proceed to 'Step six: Clear the jam from the automatic document feeder (ADF).'

· If the issue continues, and if paper tray 2 is installed on the product, proceed to the next step.

Step five: Clear the jam from paper tray 2

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the product off tray 2.

5. Remove the jammed paper from the bottom of the product or from tray 2.

6. Reposition the product on top of tray 2.

7. Plug the power cord back into the product.

8. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step six: Clear the jam from the automatic document feeder

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Remove the ADF input tray and open the ADF cover.

4. Remove the jam cleanout part. With both hands, lift up on the two handles until the part unsnaps. Rotate and lift the cleanout part and then set it aside.

5. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

6. Check the ADF paper path for jammed paper.

7. Check for jammed paper where paper enters the ADF paper cleanout.

o If the paper comes out with gentle pulling, proceed to step 9.

o If the paper does not come out with gentle pulling, follow these instructions.

1. Open the ADF, and then use both hands to gently loosen the paper.

2. When the paper is free, gently pull it out.

3. Close the ADF.

8. Lower the green lever.

Reinstall the jam cleanout part. Push down on the two tabs until the part snaps into place.


9. Replace the ADF input tray.

10. Check the following to make sure that the ADF frame and parts are secure and correctly set up.

o Make sure that the ADF frame is secure and attached correctly.

o Make sure that the ADF cleanout part attachment is secure. If it is loose, push down on the two tabs until the part snaps into place.

o Make sure that the ADF pick mechanism is secure. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

Make sure that the two-catch is holding the roller mechanism securely in place and that the stack stopper is in the correct position.

1 - Stack stopper

2 - Two-catch

11. Plug the power cord back into the product.

12. Turn on the product.

13. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Smaller torn bits of paper may still be in the printer. Unplug the power, open the back access panel. Look for torn or jammed paper. Also check the ADF (auto document feeder) for a jam.

When you try it again, Dell recommends that you fan your paper. Fanning the paper helps break apart the bonds left by improperly cut paper which leaves the edges of the sheets interlocked.

: Clear the jam from paper tray 1

1. Remove all paper from the output tray.
2. Turn off the product.
3. Unplug the power cord from the back of the product.
4. Lift the output tray and then check for jammed paper in input tray 1. Use these steps to remove any jammed paper.
   1. Raise the output tray. Figure 3: Raise the output tray
   2. Grasp the jammed paper and pull it out of the product, toward you.
   3. Lower the output tray.
5. Plug the power cord back into the product.
6. Try printing a document.

• 1. Remove all paper from the output tray.
  2. Turn off the product.
  3. Unplug the power cord from the back of the product.
  4. Lift the product off tray 2.
  5. Remove the jammed paper from the bottom of the product or from tray 2.
  6. Reposition the product on top of tray 2.
  7. Plug the power cord back into the product.
  8. Try printing a document.
  • If the issue is resolved, do not continue troubleshooting.
  • If the issue continues, proceed to the next step.

If you would prefer to view a video with audio instructions, click here (in English).

1. Turn off the product.
2. Unplug the power cord from the back of the product.
3. Remove the ADF input tray and open the ADF cover. Figure 4: Open the ADF cover
4. Remove the jam cleanout part. With both hands, lift up on the two handles until the part unsnaps. Rotate and lift the cleanout part and then set it aside. Figure 5: Remove the jam cleanout part
5. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open. Figure 6: Lift the green lever
6. Check the ADF paper path for jammed paper. Figure 7: Paper jammed in ADF paper path
7. Check for jammed paper where paper enters the ADF paper cleanout. Figure 8: Paper jammed as it enters the ADF paper cleanout
8. Gently remove the paper without tearing it. Figure 9: Remove the jammed paper
   
   • If the paper does not come out with gentle pulling, follow these instructions.
     1. Open the ADF, and then use both hands to gently loosen the paper.
     2. When the paper is free, gently pull it out.
     3. Close the ADF.
9. Lower the green lever.
10. Reinstall the jam cleanout part. Push down on the two tabs until the part snaps into place.
11. Replace the ADF input tray.
12. • Figure 11: Follow the correct method to attach the ADF frame
    • Make sure that the ADF cleanout part attachment is secure. If it is loose, push down on the two tabs until the part snaps into place.
      

The Rip needs the system software reinstalled. The jamming could be anything, need more info.