Question about HP Photosmart 2575 All-In-One InkJet Printer

2 Answers

Scanning Everytime I press start scan, it says "Refer to device documentation to troubleshoot." What does this mean and How do I fix it?

Posted by Emily Brinton on

  • clogwok Nov 28, 2007

    i have the same problem, and can't find why

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2 Answers

Anonymous

It is better to start a scan from a scanning software programme and not from the printer. That way you won't get this problem

Posted on Aug 28, 2007

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Anonymous

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  • 2,985 Answers

It means read the manual

Posted on Jul 03, 2007

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2 Answers

Can't scan- Refer to device documentation to


Try using widows paint. Look in windows accessories off the start program menu. If you open windows paint, look for open file from "Scanner or Camera". Most likely you can get the scanner to work again in Vista. Otherwise...try Vuescan scanner software. I think you can get a free trial period online and it should also work. You'll have to pay for that if you like it.

May 19, 2010 | HP OfficeJet 6310 All-in-One Printer...

Tip

How to Solve No Scan Options: Refer to device documentation to troubleshoot


How to Solve Cannot Scan Error or No Scan Options: Refer to device documentation to troubleshoot

1. Click Start ,
2. Click Run and type Msconfig and then click on ok
Will show the new screen of System configuration utility
3 Click on startup option
4. Search the list for HP Digital Imaging Monitor .
5. Select the HP Digital Imaging Monitor check box.
6. Click Apply , and then click Close .
7. Click Restart to restart the computer.

*Note : If HP Digital Imaging Monitor is not on the list,
it means the driver was not correctly installed.
You need to reinstall the software.

on Jan 22, 2010 | Office Equipment & Supplies

2 Answers

No scan options.


HI,
this is a very normal problem with this printer..do one thing unplug the USB cable from the printer..then if its not working go unplug the USB cable..insert the CD go to my computer..right click on the cd icon explore>>util>>ccc>>uninstall l2..after that restart the system...do a complete installation..issue will be resolved...

Jan 21, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Cannot use scan...when I put a document in the tray and press "start scan" it says " no scan options" and "refer to device documentation" what to do?


You need to have it connected to a computer with the scan software running. The scan options are in the computer. It tells what type of document to scan, how to save it, JPG, PDF, etc. and where to send the scanned image.

Oct 09, 2009 | HP Officejet 6310 All-In-One InkJet...

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Need to scan - unable to on my HP officejet 5610xi All-in-One


open control panel -> go to scanners and cameras -> start the hp officejet 5610xi -> then it should start enjoi :)

Jan 20, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Scanning


you need an application software to scan a document first, install one from your manufacturer's CD and follw the direction carefully, or if your computer recognizes

go to start-program-accesories-then scanner and camera, see if your computer recognizes your scanner.

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2 Answers

Printer Won't Scan


I cant scan it says refer to documentation to troubleshoot. How do I fix this. Ishala

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