Epsom styllus colour 660- all three lights stay on, paper,colour and black cartridge lights stay on. I have put in new cartridges and chacked paper feed, but cant get lights to go off, so doesn't print.
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Re: printer lights stay on
Can you give more detail about the lights and if they flash and in what sequence.
The most likely cause is that your machine has hit the maintenance error meaning that the waste ink pads are full.
This requires that the pads be cleaned/replaced and the counter within the firmware be reset. To do this, you will need the service manual for the 1290 to dismantle it and gain accesss to the pads and the software to reset the firmware counter.
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Could be defective printer or maybe that is just the way it works and is unsatisfactory. If not happy with results try another printer after returning the Epsom. Check consumer reports for printers that do great job on photos and go that route.
Hi, The nozzle may be blocked. So take out the colour cartridge and place its nozzle in a bit of water for about 10 mins. Bring it out and dab the nozzle with folded paper. If the tissue is blotted with the three colour it means you have unblocked the nozzle. Try now to print after returning the colour cartridge. You may need to repeat to get good results. Thank you!!
I realised that I had to replace both the ink cartridges even though I only wanted to replace the black for it to work. Once I replaced both the black and colour cartridge the red light went off. Thanks
I think you printer cartridge as sensor which ink levels as it is failed in the black cartridge ,you can either clean the contacts the printer and cart with dry tissue paper and replace and set printer installing new cart or use it like this because the printer company doe not support refilled cartridges to be used .
You have either a clogged colour print head or a non-functioning print cartridge (only one colour working). If the printer has separate cartridges for different colours (and black) you can do a partial swap, replacing the ones that have failed, but start by running the command CLEAN PRINT HEADS from the printer options or controller panel, and watch for the quality to improve. You may have to clean the heads two or three times. If no change in the quality after two flushes, replace the cartridges with new ones.