Brother printer Drum problem

Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

• Open the front cover of the printer.
• Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
• Remove the drum unit and toner cartridge assembly.
• Replace the drum unit and toner cartridge assembly back into the printer.
• Close the front cover of the printer
• Your drum unit should now be reset
MFC / DCP PRINTER SERIES

1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
4.To clear this error message, you need to reset the drum counter as instructed below.
5.Make sure that the machine is turned on.

For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

7.When the LCD shows Accepted, close the front cover.
8.Your drum is now reset.

Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

hi

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

1. Open the front cover.
2. Press the Options key on the control panel.
   The display will show "REPLACE DRUM - 1.YES 2.NO".
3. Press 1 to reset the drum count.
4. Close the front cover.

Some Brother laser printers have separate consumables - the toner cartridge and the drum unit. From time to time you may need to replace only the drum unit and not the toner cartridge.

The error LED lights up, or an error message shows on a flat screen panel, when the drum unit is near the end of its working life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one.

In Case You Still Having Problem Then Follow Us For On :
Brother Printer Support

Hi,
It looks like that you printer is old one. Please take out the cartridges & clean the space, roller with a soft dry cloth. After that install the cartridges back in place & power on, do the allignment & take a test print

How to Change a Toner Cart in a Brother HL 2040

The Brother HL 2040 laser printer has a toner cartridge that supplies toner to the drum assembly so that the printer can print properly. When the LED on the front of the printer indicates you are low on toner, you will need to replace the toner cartridge to maintain good print quality. Fortunately, the toner cartridge can be replaced without any special tools.

Instructions
Things You'll Need:

* Replacement toner cartridge (part number TN350 or TN360)
* Paper towel or scrap paper



Grasp the front cover of the printer and pull it toward you to open the toner door. Reach into the printer and grab the combined toner cartridge/drum assembly. Lift up slightly and pull it out of the front of the printer.

Place the cartridge and drum on a paper towel, spare sheet of paper, rag or other surface that can get dirty. Loose toner particles may spill from the cartridge.

Press the blue locking lever on the cartridge/drum unit to unlock the toner cartridge from the drum. Lift the toner cartridge up and away from the drum unit. Dispose of the old toner cartridge in accordance with your local regulations. Seal it in a plastic bag to keep loose toner from spilling.



Gently shake your new toner cartridge back and forth a few times to distribute the toner evenly across the width of the cartridge. Remove the plastic protective cover from the bottom of the cartridge.


Place the new toner cartridge onto the drum unit and press it down gently until it locks into place. The blue locking lever will automatically click into place. Verify that the toner cartridge is securely connected to the drum.


Locate the corona wire cleaner tab at the front of the drum unit. Slide it back and forth several times to improve the print quality of the drum. Set the tab back in the home position when finished.


Slide the combined toner cartridge/drum unit back into the printer and close the front cover.


Hope it helps...

Hit the purple/blue button on the top of the printer 3 times. This will print a settings report of the printer showing you the toner levels and the drum life.
If you need a new drum purchase one. (I would suggest a new printer at this time but if you like it continue on)
Open the front of the printer and pull out the toner and the drum cartridge. The drum is on the bottom of the toner. Disconnect the drum from the toner and connect the new drum. Replace the toner/drum and you are good to go.

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

1. Open the front cover.
2. Press the Options key on the control panel.
   The display will show "REPLACE DRUM - 1.YES 2.NO".
3. Press 1 to reset the drum count.
4. Close the front cover.

Note

Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of unauthorized third party drum units, toner cartridges or toner.

If you are using a genuine Brother drum and toner and after following this procedure the unit continues to show "CHANGE DRUM SOON", your machine may require service. Please contact the Customer Service Center.

Several things to check, the P/U roller is warn down, could be the paper sensor or the paper in the tray is set too tight

you could damage the gears if the drum jams up but that unlikely

Open front cover

Remove drum unit and toner cartridge assembly

Put drum unit and toner cartridge assembly back in machine, but do no close front cover.

Press Clear/Back
You will get a message "Replace Drum?"
Select Yes to confirm