20 Most Recent Philips HDD070 MP3 Player - Page 2 Questions & Answers

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Battery is too low for player to charge. There is a firmware fix for this at www.p4c.philips.com

Fix cannot be applied until player is working again.

If you know someone who has the same player, put their battery in your unit to power up and apply firmware update to fix problem. Then swap batteries back again

Another way to get the player working is to remove the side panel to disconnect battery. Plug in the mains charger and reconnect the battery. You may need to do this several times before the player springs into life.
If this doesn't work try disconnecting the charger and battery alternately and wait 5 secs between attempts.

You haven't ruined the player.

Battery is too low for player to charge. There is a firmware fix for this at www.p4c.philips.com

Fix cannot be applied until player is working again.

If you know someone who has the same player, put their battery in your unit to power up and apply firmware update to fix problem. Then swap batteries back again

Another way to get the player working is to remove the side panel to disconnect battery. Plug in the mains charger and reconnect the battery. You may need to do this several times before the player springs into life.
If this doesn't work try disconnecting the charger and battery alternately and wait 5 secs between attempts.

Battery is too low for player to charge. There is a firmware fix for this at www.p4c.philips.com

Fix cannot be applied until player is working again.

If you know someone who has the same player, put their battery in your unit to power up and apply firmware update to fix problem. Then swap batteries back again

Another way to get the player working is to remove the side panel to disconnect battery. Plug in the mains charger and reconnect the battery. You may need to do this several times before the player springs into life.
If this doesn't work try disconnecting the charger and battery alternately and wait 5 secs between attempts.

Make sure that Musicmatch recognises the player as GoGear.

If it shows up as Removable Drive n: (Where n can be any letter) go into the Musicmatch Options menu (with device connected) click on the drop down menu and select GoGear and click apply.

Battery is too low for player to charge. There is a firmware fix for this at www.p4c.philips.com

Fix cannot be applied until player is working again.

If you know someone who has the same player, put their battery in your unit to power up and apply firmware update to fix problem. Then swap batteries back again

Another way to get the player working is to remove the side panel to disconnect battery. Plug in the mains charger and reconnect the battery. You may need to do this several times before the player springs into life.
If this doesn't work try disconnecting the charger and battery alternately and wait 5 secs between attempts.

Sounds like you'll need to reset the firmware. You can do this with a program called Philips GoGear HDD which will do this for you. It is available from Philp's website.

Try re-formatting it on your computer and then reinstalling the firmware with a program from the philips website.

i think it's hanged. Let it be the way is it, once the battery is exhausted and at that time when u start it, it should be OK.

Why not simply try charging it up, I assume it came with a charger? Other than that I do not know

heres something you can try called a soft reset /hold the volume up and the navigation up key (thats right under the power button)at the same time it will turn off /now turn it back on if that worked then you want to go here http://www.support.philips.com/support/html/index_us_en.html#../~scripts/xsltransformsearch.asp?url=http://www.sms.philips.com/catalogue/list?sid=SMS||type=CONSUMER||locale=us_en||mode=prod_text||item=HDD070||page=1||show=75&xsl=search_result.xsl And download the firmware then themusicmatch software if you dont already have it your going to install that then restore the device then try to update it/but dont this may not work because it's a big problem with that player and they dont make them anymore so with that said thanks for choosing "solved!

I've had 2 and 1 did that to me i switched the battery-and that fixed it but then it wouldnt transfer any more songs so ! At the top right theres a phillips head screw-remove that and pull it out just a little then turn it as theres a little catch in the middle of it,if you try to pull it straight out it may break so turn it while you do so it will come loose just have to kinda twist it or you can slide a credit card down the side til you feel it then it will open/look the 2 i have dont work no more for the cost of the battery ill send it to you say 10 $ and no i wont send it to first then etc... but if it was me i would just get a different model like an apple

Press the reset button mine on it was on the bottom of the mp3 player Ive just this moment stuck a tooth pick into the reset hole and heard a click and it has just started working I was looking at this post for the solution myself and have just found it.hope this helps.

Press and hold the menu and power on buttons together for 3 or 4 seconds if this does not work you need to remove the battery to re-set it.

bin it now!!!

the combination is "UP" and "Volume+"

have you tried reseting it? Try different usb port.

The system must run through its routine before it can start up. If a mechanism is jammed or a switch is not contacting, it won't complete its routine and therefore will not start up.

Question edited for clarity. It you have standby, that shows you have power. The only things you can try is a Power Reset, disconnect from the mains, for 10 minutes. Press and hold the power button for 60 seconds and then plug back in. If you are using a remote, check the batteries in the remote. You can also do the check to make sure the remote is putting out a signal. Aim the remote at the front facing selfie of a smartphone. You should see a flash. No one else has reported your issue. https://www.google.com/search?q=Philips+fr-968+radio+receiver+no+sound+or+display ..

There doesn't seem to be one for this chinesium speaker.Probably a throw away item and not serviceable.