20 Most Recent Philips GoGear HDD6330 MP3 Player Questions & Answers

Thanks but this does not help me

Philips GoGear... | Answered on Nov 23, 2017

there is a more modern and advanced method of getting unlimited mp3 and videos on your Philips GoGear. Tubget is the answer

Philips GoGear... | Answered on Nov 21, 2017

try unlocking the player. refer to your manual to find out how to do this. hope this helps, solver214!

Philips GoGear... | Answered on Apr 24, 2016

Try downloading the songs into another simliar MP3. If it does not work means that the file format is really not supported. What you can do is to Google Free MP3 convertor.

Philips GoGear... | Answered on Apr 19, 2015

Connect the player to power and pc. Reset the player by holding the off-switch and the volume-+ (plus) switch., and as soon as the player shuts off, press and hold the volume- - (minus) switch. The philips device manager should come up now and recommend a repair, let it do so.

Philips GoGear... | Answered on Mar 15, 2014

Sounds like the database has become corrupt. The only cure for this is to restore the player.
This can be caused by shock to the player, not "safely disconnecting" from the PC, or incompatible Windows or Media Player version.

Assuming you player is a Philips HDD1830, install and run the Philips Device Manager from the product CD.

Select the repair/restore option.

Connect the player to the power supply and PC, then follow the on-screen prompts.

This will format the player, and restore the system files.


If you player is an SA6085 or SA6185, then the same method applies, but you will need to press and hold [VOL+] on the player whilst connecting to the PC, until told to let go.

If this doesn't help,, post your model number for more specific help.

Philips GoGear... | Answered on Jan 04, 2014

Contact Philips via their web page and ask about problem and possible warranty issue

Philips GoGear... | Answered on Oct 06, 2013

my ipod cant play.. it says error report as "player problem" pls send rectify method.. my mail id is [email protected]

Philips GoGear... | Answered on Sep 06, 2013

You can try this software. The trial version will search for and display the deleted files. So if it shows the file you want to recover, you may need to buy it to recover the files.


Philips GoGear... | Answered on Aug 14, 2013

I have a different GoGear model (6330), but the same problem. So the solution I found may work for you, too. In my case using WMP or Rhapsody, album art was being placed in a folder on the device called Albums, when it needs to be under Music in the same folder as the album it goes with. Album art files should always be called "Album Art.jpg" and are 170 x 170 pixels. They can be manually copied or moved to the correct location by just opening the GoGear as a "drive" in Windows Explorer. Hope this helps!

Philips GoGear... | Answered on Apr 18, 2013

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