Philips Audio Players & Recorders - Recent Questions, Troubleshooting & Support


Hi...I have a Philips HTS 9520, It is stack on (Starting) on the display when i turn it on. However, I am able to select the source, but nothing plays, not even Radio. Kindly assist.

The system must run through its routine before it can start up. If a mechanism is jammed or a switch is not contacting, it won't complete its routine and therefore will not start up.
4/8/2024 5:16:27 PM • Philips Audio... • Answered on Apr 08, 2024

Philips FR-968 Stereo Receiver. How do I fix my Philips radio receiver that shows standby with no sounds or display?

Question edited for clarity. It you have standby, that shows you have power. The only things you can try is a Power Reset, disconnect from the mains, for 10 minutes. Press and hold the power button for 60 seconds and then plug back in. If you are using a remote, check the batteries in the remote. You can also do the check to make sure the remote is putting out a signal. Aim the remote at the front facing selfie of a smartphone. You should see a flash. No one else has reported your issue. ..
2/28/2024 7:16:28 AM • Philips Audio... • Answered on Feb 28, 2024

Philips Ambisound SoundBar DVD home theater HTS8140/75. It suddenly stopped working. Now it doesn't switch On. Since it doesn't have a hard reset button I don't know what to do?

Question edited for clarity Question moved to from Misc to a better category. If it is not turning on at all either an internal fuse has blown or it has failed electronically. Take it to an audio engineer for diagnosis. ..
2/1/2024 5:41:56 AM • Philips... • Answered on Feb 01, 2024

Phillips home stereo system model FWD798/37

See page 47 Speaker section. Parameters of speakers are given. You can attach any device whose output matches same parameters as of speakers. p026-051-FWD798_37_EngB (
1/18/2024 2:29:38 PM • Philips... • Answered on Jan 18, 2024

Hi i just dont know how to convert my videos to my

I think you need a third party software, just convert your videos to the format which support by your player.
Here is a detail tutorial about how to convert almost all popular video formats even high definition video for playback on your portable multimedia players such as iPod touch/video/nano/classic, Zune, iPhone, Apple TV, PSP, Xbox 360, PS3, Archos, iRiver PMP Player, Creative Zen, Pocket PC, and Mobile Phone etc.
1/18/2024 7:10:55 AM • Philips GOGEAR... • Answered on Jan 18, 2024

I have a GoGear device that won't charge

Hi, I had the same problem with my SA31xx, when I plugged it into my PC it made the normal usb sounds and then a flash symbol appeared over the battery on the screen. It would not charge at all, I replaced the usb cable and it now works perfectly. Hope this helps.  
1/9/2024 9:22:00 PM • Philips GOGEAR... • Answered on Jan 09, 2024

Need Circuit diagram or service menual for Philips 430/00 2.1 speakers

There doesn't seem to be one for this chinesium speaker.Probably a throw away item and not serviceable.
12/17/2023 11:19:48 AM • Philips Audio... • Answered on Dec 17, 2023

I Lost my power adepter

The specs for the adapter are not shown in the manual but I imagine they're marked on the speaker module.

Places like Radio Shack could set you up with an adapter that has a compatible electrical and physical connection.

The audio cable is standard RCA stereo on ne end and whateve rmatches your PC on the other.
12/17/2023 9:35:48 AM • Philips... • Answered on Dec 17, 2023

Circuit diagram

i want main audio ic no.pls, tell me......
12/17/2023 8:33:38 AM • Philips... • Answered on Dec 17, 2023

I have a Philips Kitchen

The skipping problem you are experiencing may be related to the shaft that the laser assy rides on. It may need a little greasing with silicon grease, just a litte bit. Or it could be the spindle motor is wobbling as it turns. If you are a little tech savy, then you can order a new CD drive assy through Ebay and swap it out when it arrives. If you get this far you need to know how to remove the solder short on the new assy otherwise the new drive will not work.
11/30/2023 10:20:16 PM • Philips Audio... • Answered on Nov 30, 2023

Hi. My Philips Soundbar just gets stuck on 'starting' when I switch it on and then it stays there. What am I doing wrong?

Same problem here .. Anyone found a solution yet ?
11/5/2023 12:33:04 AM • Philips SoundBar... • Answered on Nov 05, 2023

Does aj300d/05 have a fuse

The Philips iPod dock model "AJ300D/05" is not responding when plugged in. To troubleshoot:
  1. Check the power source and ensure proper connection.
  2. If applicable, look for any blown fuses as a potential issue.
  3. Verify the dock connector for a secure connection with the device.
  4. Confirm device compatibility and consider using adapters if needed.
  5. Check the remote control and its batteries.
  6. Look for a reset function if available.
  7. Update any associated software.
  8. Inspect for physical damage.
If none of these steps resolve the issue, reach out to Philips customer support or a professional technician for further assistance or potential repair.
8/9/2023 9:36:06 AM • Philips Audio... • Answered on Aug 09, 2023


The problem may have been caused by how some options in the ripping software were set.
The WMA file may be protected by Digital Rights Management (DRM).
Always rip the WMA files without DRM protection.
The constant bit rate (CBR) parameter for the WMA file may be too high.
Get the file from another source, or re-create the WMA file with CBR (constant bit rate) up to 192 kbps.
The WMA file is created in a lossless format.
Avoid creating WMA files with the lossless format.
The WMA file may be encoded with WMA 9.2 or later (such as WMA 10.0 Professional).
Make sure the WMA files are encoded with WMA 9.0 or earlier.
4/25/2023 3:02:07 AM • Philips GOGEAR... • Answered on Apr 25, 2023

Lcp106870-0001 smps manual download

3/26/2023 1:28:58 AM • Philips... • Answered on Mar 26, 2023

Hook up for Philips FWC5503701 Stereo model.

Question edited for clarity and spelling of the maker. Question moved from Misc.

Philips FW-C550 Operating Instructions Manual

ManualsLib > ... > FW-C550 View and Download Philips FW-C550 operating instructions manual online. FW-C550 stereo system pdf manual download. Also for: Fw-c500. Missing: FWC5503701 ‎' Must include: FWC5503701

PHILIPS fwc5503701 Audio System

Replacement Remotes > philips > fwc5... Part Number: fwc5503701 ; Catalogue No.: 164697 ; Operating Manual Operating Manual Compatible with PHILIPS fwc5503701 Audio System ; Original Part Part originally ... US$8.99 ..
3/24/2023 3:25:45 AM • Philips... • Answered on Mar 24, 2023

Why doesn't my Philips CDR820 copy a disc when I press "copy cd" then the "yes" button?

If your Philips CDR820 is not copying a disc when you press the "copy cd" button and then the "yes" button, there could be several reasons why this is happening. Here are some possible solutions you can try:
  1. Check the disc: Make sure the disc you are trying to copy is not scratched, dirty, or damaged. If it is, try using a different disc.
  2. Check the blank disc: Make sure the blank disc you are using is compatible with your Philips CDR820. Check the user manual for compatible disc formats.
  3. Clean the laser lens: If the laser lens is dirty, it may not be able to read the disc properly. Use a cleaning disc to clean the lens.
  4. Update the firmware: Check if there is an available firmware update for your Philips CDR820. If there is, download and install it to see if it fixes the issue.
  5. Reset the device: Try resetting the device by unplugging it from the power source for a few minutes, then plugging it back in and trying to copy a disc again.
If none of these solutions work, it may be a hardware issue that requires professional repair. In that case, you may need to contact Philips customer support or a qualified technician for assistance.
2/25/2023 6:09:44 PM • Philips Audio... • Answered on Feb 25, 2023

Why is my Philips HTS6515/98 power button constantly illuminated red and will not power on?? ?

It could be due to a blown fuse and the fuse that has blown needs to be replaced.Or it could of had stopped working.
2/6/2023 8:09:36 AM • Philips Audio... • Answered on Feb 06, 2023

Showing wrong region

Your are right, but this issue is there with not only philips the region issue is there with all the DVD Players, but there is a solution ......!!!!! you can resolve your issue.
You need to play only pirated dvd's on your dvd player, otherwise you can do one more thing using your computer with software you can change the region free for any movies to play on your dvd player...

12/30/2022 2:04:46 AM • Philips HTS-3555... • Answered on Dec 30, 2022


Try turning up the volume on the audio source (TV, computer, stereo system).
12/14/2022 3:46:19 PM • Philips... • Answered on Dec 14, 2022
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