A fax is not coming through and the message on the fax report says NG

it either noise on your line or the person your trying to send to

What you are explaining should work. If you need prior activity reports from previous faxes, you can press Function then 2 (Act. Report)

I think you might need to press Function, then 7 then 1


From the manual:

Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists
the time and date of transmission, and whether the transmission was successful.

When the feature is OFF, the report is printed automatically only if an error occurred during transmission. If the report indicates NG, send the document again. If the report indicates you should check the readability of certain pages, resend those pages.
If you typically send multiple faxes to the same destinations, you may need a reminder to identify each fax transmission. You can select OFF+IMAGE or ON+IMAGE to print a portion of the first page of the fax message on the report.


1 For the FAX, press Function , 7 , 1 .
For the MFC, press Function , 1 , 7 , 1 .
2 Press or to select OFF, OFF+IMAGE, ON or ON+IMAGE and press Set .
3 Press Stop to exit.


Hope this helps you.
Mike

most printer in the market has the same standard setting for the fax.
u can set the report many types for many user's purposes, some people want to save paper, save ink/toner, so they dont need report if the fax is sent but only print report if the fax is not good(NG or not sent)

it can be set to:
report off--means report will be print out only if the fax is NG
report off+image--means report will be print out if the fax is NG + the image of the page that is not sent(so we know which page is not sent through the image)
report on+image-- every fax activities( sent or not sent) will be reported, which is not recommended
etc....

how to set is depends on your printer, just go to the menu "FAX" and look inside the menu.

Hello.

NG means: Some or no pages sent.

Check the paper feeder to see if the page is pulling through.
Listen to see if the fax line "sounds"like it is working or if you hear dialing or not.

Hope this helps.

It means No Good or Not Good, fax was never received for a number of reasons.

Yes,it means the fax did not go through,it will show OK on the report if it was succesfull

Hi flyme.. I have the same problem but on an MF5770 all in one MFP. If anyone can solve this then wow.. I've been trying to find a solution for over 18 months now...

NG 070 = Issue: ERROR LCD: CLEAR ADF, DOCUMENT TOO LONG
Solution: Reduce the length of the document

Reduce the length of the document to within 14" (356 mm).

there is a noise or static in your phone line try to put line phone filter from radio shack(279-151)-otherwise contact phone company.

NG STANDS FOR NOT GONE , TYPICALLY THIS MEANS THAT THERE IS A COOMMUNICTION ERROR AND THERE IS ALINE DISTURBANCE /NOISE DURING THE CONNECTION WHILE SENDING THE FAX MESSAGE. TRY CHANGING THE TELEPHONE LINE IF IT IS AVAILABLE. HAPPY FAXING OMNIPRESENT