Canon Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


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Canon imageRUNNER 2200, 2800 Reset Fuser Error Code Want to know how to clear the E000, E001, E002, E003, E007 messages on your Canon imageRUNNER 2200, 2800 series machines. Below is the instructions to for the 2200, 2800 reset fuser error code procedure.

For safety reasons lots of copiers and printers turn off AC power to the fusing unit when temperature errors occur. This allows for a service technician to come in and evaluate the machine before it is turned back on. The fuser heats up to to 350 and 425 decrees. Due to the nature of the high heat is why these parts are shut off. No manufacture wants to be blamed for their machine burning down a company. It sounds scarier than what it is. These machines have multiple safety features to keep this from happening. The reset feature is just one safety feature found in the machine
The E000, E001, E002, E003, E007 are all related to high or low temperature readings and the 7 is due to fixing film rotation issue. Below is the procedure to reset these errors. Occasionally, the fuser will run too hot or cool. Sometimes, this is a freak occurrence like when the power flickers on and off or just a faulty reading. Whatever the case, the first thing a tech usually tries is to reset the error and see what happens.
1. If the machine turns back on and starts making copies then you inspect the fuser for possible problems and wear and tear. If it checks out then you let it go and see if it comes back.
2. If the error comes back right away then you know you have a more serious problem and it's time to find out what needs cleaned or replaced.
Service Mode Entry
1. Press the User Mode key. (Looks like a little man head. Some people call it the function or additional function key.)
2. Press 2 and 8 on the keypad at the same time.
3. Press the User Mode key on the control panel.
If done correctly the display will read
COPIER
FEEDER
SORTER
FAX
BOARD
Press the Copier Icon
Press the Function Icon
Press the Clear Icon
Press the Err Icon
To exit service mode : Press the Reset key twice to end service mode and return to the User screen

Canon Office... | Answered 11 hours ago


you need to perform a total reset (clear all) from service mode but will erase all configuration made .

in control panel make the next secuence
press additional function
press 2
press 8
press additional function again .
service mode (#SSSW )will appear in the screen if doesn't repeat the procedure
with arrows < > Search for item CLEAR
press ok once
with arrows < > Search for item All
press ok once more
the copier will reset and restart, may take a few minutes . if don't restart by itself, turn off and then on from main switch

Canon Office... | Answered Yesterday


that error means there is a malfunction in the digital counter board, maybe is defective

Canon Office... | Answered Yesterday


you need to replace the print head, maybe is defective or tyhe logic main board is defective
e1405 i9900-vexqt5lmdagjiabuvl23pihx-5-0.jpg

Canon Office... | Answered Yesterday


Perform a hard rest on printer and also reinstall the software after uninstalling what you have. If that does not do the trick your printer has gone to printer heaven.

Canon PIXMA... | Answered Yesterday


HI, What is p20 in canon mp495

Canon Office... | Answered 2 days ago


Had the same problem. This is what worked for me:
Switch off the printer, remove the power cable, remove the usb cable, wait for 10-15 seconds. Re-insert the cables, switch on the printer. Mine worked after that.

Canon LASER SHOT... | Answered 3 days ago


Okay, to be of real help you have to reset the error in service mode as the officetech1 said. To do this you need to press the head key (the head with the star inside) then 2+8 together and then the head key again. This will get you into service mode. Then select 'COPIER' then 'FUNCTION' then 'CLEAR' then select 'ERROR' or 'ERR' press 'OK' then switch the machine off and on again. This may get it working for a while or a long time. But if not, you will need a fixing film unit to remedy the problem.

Canon... | Answered 3 days ago

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