Brother Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


Brother has the drivers for most of their printers on their support site. For the HL-2270DW, go to http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=hl2270dw_all . What OS does your computer have? Select your OS and then your language. Click on the Search button.

The Full Driver and Software Package should be the first one listed after the search. This is the version for most users. Just click on the Download & Information link. Then click Download. Look further down the page for the stand-alone drivers.

If you have another driver installed (for example, the Windows USB driver for a locally connected printer), uninstall the driver first. If it's the Brother driver, use the Brother uninstall tool. Otherwise remove the printer in the Devices and Printers Control Panel. (Click Start > Devices and Printers. Right click on the printer and choose Remove.) Then remove the USB cable if connected to the computer. Install the Brother software and then connect the USB cable when prompted to do so.

Note: this download does not include any third-party software that was on the original CD.

I hope this helps.

Cindy Wells

Brother HL... | Answered 13 hours ago


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Brother Office... | Answered 13 hours ago


The question is posted under 'brother' but you do not say what country you are in. If its the States check out brother support Contact Brother

Brother Office... | Answered 2 days ago


slide scan is not an option on that model. slide scanner is an option in some models of scanners. I have a HP one as most HP scanners have the setting built into the scan firmware that lowers and higher the light to get correct scan. brother model will not do this its just normal scan setting.

Brother MFC 240C... | Answered on Feb 17, 2018


For sure u can increase the darkness and there are settings to increase but u need to browse through the menu to locate the darkness increasing options. The mannual should definitely help.

Thanks

Brother HL 1440... | Answered on Feb 16, 2018


The FIXYA ****, as usual is just 'that' - **** - it has instructions for MILLIONS of different printers and they are just trying to sell Advertising - so you have to WADE THROUGH S**T to get to the real answer, which often is WRONG - as in this case - on Fixya, the instructions, when you search for "drum error 8480dn" say "Open the front cover and press the Options button and choose Yes to the prompt about replacing/resetting the drum" - only there IS *NO* OPTIONS BUTTON ON THE 8480DN model - instead,

Open the front cover.
Press the Clear/Back button AND the Menu button at the same time
Choose "Yes" when prompted to replace/reset the drum life count
Close the front cover.
Done!

Even BROTHER DOES *NOT* HAVE THESE INSTRUCTIONS, because they hope you do what we have been doing - see these continual DRUM ERRORS and then just REPLACE THE *ENTIRE* PRINTER! This is CLASS ACTION LAWSUIT material against Brother! Let's sue them! Thanks.

Brother... | Answered on Feb 16, 2018


If the marks on the page appear to repeat three or four times down the page regardless of what is printed, it could be the drum unit ( the unit the cartridge fits into) You can test this by taking the cartridge out of the drum and looking at the cylinder in the drum unit. If has light coloured bands, or looks very black, then it is at or past its life cycle ca20-25k pages. If it has clots of toner stuck to it but is otherwise ok, you could carefully clean it with alcohol and a cotton ball to remove the toner clots. Steady and patient is more rewarding than trying to grind the stuff off. If the drum looks reasonably clean, open the flap at the back of the printer and look closely at the fuser. If there are clots of toner stuck to the orange pressure roller or to the grey/tan fuser roller, then the fuser will need to be taken out and cleaned also with alcohol, cotton ball and much patience.

Brother HL-5240... | Answered on Feb 13, 2018

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