Brother Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


Brother GX-6750... | Answered 2 days ago

'Unable to print' is to broad to know what's wrong.

You get a fax receiving data msg every time you try to print? Try reinstalling/updating the software.

The printing head moves as if it's printing and nothing comes out on the paper (I assume there is ink on cartridges) maybe the printer was sitting for too long and ink cristalized, going through several 'cleaning' cycles might fix it.

Hope it helps.

Brother Office... | Answered on Dec 04, 2018

My printer Brother HL-6050DN show ERROR E50. How can I fix it?

Brother HL 6050... | Answered on Dec 03, 2018


Brother Office... | Answered on Dec 01, 2018

Yes it works Thanks

Brother... | Answered on Dec 01, 2018

1) Resetting the printer memory can solve the issue on your printer. When the printer memory is full, the error appears on the control panel of the printer.

2) Access the printer's control panel and choose the printer settings.

3) Use the navigation keys on the printer's control panel to begin the troubleshooting.

4) Select the printer control and maintenance option. Select the Reset option in the menu reset the printer.

5) By doing this, the printer error can be resolved, and the printer can be brought back to a working condition.

6) Make sure that the mentioned steps are followed correctly to solve the issue on your printer.

Brother Office... | Answered on Dec 01, 2018

1. Ink in the ink cartridges may be new but the nozzles might be blocked (depending on the storage).

2. Take a lint-free cloth and wrap it around the ink nozzle. Rub the nozzle firmly so that the dried ink comes out.

3. Shake the cartridges well and reinsert them into the designated ink slots. Turn on the printer and print a test report.

4. If the issue persists, the next method to try is replacing the ink absorber box at a Brother Service Center.

Brother Office... | Answered on Dec 01, 2018

You need to contact Brother printer support, this error is not listed.

Brother Office... | Answered on Nov 30, 2018


Brother Office... | Answered on Nov 29, 2018

1) The Brother printer is structured in such a way that it will stop all the printing operations if any one of the ink cartridges are empty.

2) If the printer continues printing inspite of having anyone empty cartridge then the cleaning cycles would suck air from the empty cartridge.

3) This would damage the print head.
However, the black and white print mode can operate exceptionally well when the cartridges are empty.

Brother Office... | Answered on Nov 29, 2018

1,check the scannor unit,which is doccument feed in open the cover look the piece glass is clean.
2, replace drum cartridge.

Brother MFC-7220... | Answered on Nov 27, 2018

Unable to init 48 brother mfc-J 415

Brother DCP-J125... | Answered on Nov 24, 2018

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