If I start the washer on normal cycle (Warm, Hot, or boost), I do not get hot water entering the machine through the whole cycle. Only cold. The only way I can get hot water into the machine is to shut off the cold water and push the short cycle button...then it clicks a few times and lets the hot water enter. Does this machine need a new computer chip? Or an I doing something wrong. You can rule out that the hoses are crossed or clogged...I've been over that a dozen times. It's brand new...4 weeks old.
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Hi, This is a common question we face daily. Certain washing machines allow hot water to enter only during certain cycles. Others allow hot and cold to enter intermittently. Consult your owner's manual to be absolutely sure about this. If you're sure the machine isn't working the way it used to--or should--try these tests: Is the hot water turned on? If not, turn it on. Is the washer getting cold water but no hot water? If so, check to see if the control panel settings are correct. Thanks for writing to Fixya.com and I am Aparajita. I will be assisting you today.
Hello there The Water System temperature sensor is normally what is wrong with these units with this condition that you are experiencing The water system consists of the hot and cold water inlet valves, a water temperature sensor, a water flowmeter and control and the dispenser distribution system along with a traditional pressure switch. Water Inlet Valves - The hot and cold water inlet valves are located at the back of the washer. These valves receive a control signal from the Central Control Unit to manage the temperature of incoming water. The temperatures are determined by the specific wash cycle selected and a temperature sensor located in the wash tub. To improve cleaning of heavily soiled clothing and to provide a sanitizing feature, the water temperature can be increased through the use of a heating element located in the bottom of the tub
The temperature of the incoming water determines the temperature of the water in your washer. You get either hot, cold, or a mix of the hot and cold water that's currently available to the machine. So if the cold water that enters the machine is very cold--or if the hot water entering the machine is very hot--the warm water is affected.
If you live in a Northern climate, unless you adjust the hot and cold water taps that supply water to your washer, the warm water supplied to your washer is usually hotter during the summer months and colder during the winter months.
It is normal for the machine to cycle between hot and cold water when filling even if selecting a cold cycle. The reason for this is because even a cold cycle requires the water temperature to be 78F for the soap to break up efficiently.
During the cold months the water in your pipes is probably less than 78F so the machine will need to add some hot water to bring it up to this temperature. Basically, it is adding cold and then hot water to maintain a temperature in the tub of 78F for cold water cycles.
It sounds like your water inlet valve (also known as a Mixing Valve on some washers) HOT solenoid is sticking open. When you select either a hot or cold wash cycle, separate solenoids open or close to allow only cold water to enter the washer on the cold wash cycles and hot water to enter on the hot cycles. If the hot solenoid stays open, you will have hot water mixing with your cold water during the cold cycles. The result is warm water. I would recommend you replace the water inlet valve. This is a job the average DIYer can do. Please post back with your model number and I can assist you with locating a part number and/or give you specifics on how to access the valve to replace it.